It is easy to apply for the new Homeowner loans. They could vet me online, so no sending in bank statements, mortgage info, etc. I want to replace all of my windows, so have taken out a loan for the p... See more
Company replied
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See what reviewers are saying
loan application process easy. There is not much question and it was very straightforward with documents needed to submit. No need for phone calls etc. The staff was not only helpful and quick t... See more
Company replied
Great service they message you to download app which helps you get documents and signatures makes it quick as you can do it anywhere on mobile phone. Great company to borrow money You just need t... See more
Westcountry savings an loans are fantastic. It's very easy to communicate to them through nivo chat. They're Apr is low compared to other lenders, and because you have to pledge to save while paying... See more
Company replied
Company details
Written by the company
We are a not for profit, community-based credit union offering safe savings and affordable borrowing options to people across Somerset, parts of Bristol, Bath, Devon and Cornwall. Westcountry Savings and Loans is a truly local alternative to traditional banking and credit institutions. Launched in 2004 we now have over 3,500 members and continue to grow strongly. Members' savings total £2.5m of which £1.1m is out on loan in our local community. We offer honest, transparent financial services and our members are at the heart of everything we do. Join us and make a difference in your community.
Contact info
Kestrel Court, Harbour Road, BS20 7AN, Portishead, United Kingdom
- 0800 304 7041
- mail@westcountry.org.uk
- westcountry.org.uk
4.8
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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I find this loan company being a very…
I find this loan company being a very helpful source for people in need!They are honest and trustworthy plus they help people to save money!
You can choose the way you will repay the loan ! The customer service is great !
Thank you!
April 3, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for your review
Excellent communication with staff and…
Excellent communication with staff and quick responses. Thoroughly recommend.
March 31, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for taking the time to review
Very helpful and efficient service
Very helpful and efficient service. Very understanding to my personal situation
March 23, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for taking the time to review
Brilliant service 💯 best about staff…
Brilliant service 💯 best about staff and service are 100% couldn't ask for better
March 15, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for the review
Excellent service
Excellent service. Treated as an individual, understanding and fast service.
February 10, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for your review
They dont judge and use individual circumstances
The use of open banking and the app nivo to communicate is so much easier, which great for people who suffer with anxiety of picking up the phone to someone, they have an easy to use loan calculator and are non judgemental to your personal circumstances, everything is on an individual basis, no silly interest rates either unlike other companies out there, they have the community spirit thats for sure, well done
February 15, 2023
Unprompted review
Reply from westcountry.org.uk
Thank you for taking the time to post a review
Good experience all round
This is a great service and you are treated like an individual with unique needs and circumstances rather than a faceless customer. The process is all completed within a few days and the app means that I can complete actions in my own time. Thank you.
December 8, 2022
Unprompted review
Extremely helpful and polite
November 25, 2022
Unprompted review
Would highly recommend
Would highly recommend.
Excellent service and easy repayments.
November 2, 2022
Unprompted review
Excellent and helpful staff
Excellent and very helpful staff. Probably the best financial help service I have ever encountered.
October 7, 2022
Unprompted review
Credit Union are always easy to apply…
Credit Union are always easy to apply and always have a quick response from them about my application. Also low interest. And funds go into account quick.
October 6, 2022
Unprompted review
I gave 5 star's
I gave 5 star's, as I cannot fault the service I receive from Credit Union. They help people who are in need of financial help, very low interest to pay and peace of mind that it's someone you can fully trust. Easy to apply for a loan,and quick response.
September 2, 2022
Unprompted review
Very easy procedure
Very easy procedure. They kept me updated with every stage.
August 31, 2022
Unprompted review
Always helpful and very good…
Always helpful and very good communication
July 25, 2022
Unprompted review
After having multiple loans and credit…
After having multiple loans and credit cards I have spoken to the team who got a loan to clear them all down and redu e my payments to half per month and now I can track my progress into out of debt.
July 21, 2022
Unprompted review
They are always happy to help
They are always happy to help, nothing is too much trouble. Excellent service helping others.
June 9, 2022
Unprompted review
Very fast response and fast cash
June 8, 2022
Unprompted review
I have had a great experience using the…
I have had a great experience using the services of this credit union. I do not have the best credit, and i was homeless, but yet they still helped me with an affordable loan to pay for a deposit of rent on a house for me and my daughter. They were very efficient and also arranged an affordable plan to pay back, and they do not charge massive interest charges either. They have most recently helped me with a very affordable loan to help me carpet my stairs. I highly recommend them 💯
April 27, 2022
Unprompted review
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