West Country Surveyors Ltd Reviews 

121
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional professionalism and thoroughness of the property surveys, noting that complex issues are explained clearly in plain English. Reviewers frequently share how exceptionally patient and polite the staff are when answering detailed questions and guiding first-time buyers through the entire process. However, some customers also noted that documents occasionally experienced slight delivery delays or required extra patience during busy periods and staff leave. Despite these minor scheduling hurdles, individuals consistently remained highly satisfied with the invaluable guidance, reassuring support, and comprehensive property insights provided throughout the entire transaction.

What people talk about most

Service

Consumers find service to be exceptionally positive, professional, and efficient. Reviewers frequently... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience with clear explanations and comprehensive details.... See more

Customer communications

People report positive experiences with customer communications and appreciate the professional approach.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish quick efficient service. Erica Bond our surveyor wrote a detailed, informative report which helped us make a decision about the house we were purchasing. She spent 4.5 hours at... See more

Rated 5 out of 5 stars

I can’t recommend West Country Surveyors enough. My surveyor really knew his stuff and produced an exceptional report which really helped us to make the right decision with regards to a recent purchas... See more

Rated 5 out of 5 stars

Erica is a fantastic surveyor and nothing has been too much trouble for her. She carried out a full level 3 survey for us in less than ideal conditions. The report is thorough and in depth and the fol... See more

Rated 5 out of 5 stars

We dealt with Erica for a survey on an older property which had its quirks! She explained everything very clearly and the report was very detailed which highlighted all the various issues in plain Eng... See more


Company details

  1. Chartered Surveyor
  2. Appraiser

Written by the company

As an independent family surveying practice we work throughout Bristol, Somerset, Devon and parts of West Dorset, specialising in providing building and property pre-purchase surveys including the RICS Home Buyer Report, RICS Building Survey along with the SAVA Home Condition Survey. Whether you are buying your first home in Chard, moving house in Taunton, or extending your property portfolio in Exeter, we are here to help. Use our expertise and local knowledge from Minehead to Honiton, Wellington to Tiverton and Plymouth to Bridgwater to make an informed decision about the house you want to buy. We provide residential property surveys for property buyers, portfolio landlords and investors. In addition, we offer snagging surveys on new build properties to assist buyers in getting a developer to complete their new property inside and out. We are able to act as a party wall surveyor in Party Wall etc Act 1996 matters if you are extending your home, undertaking party wall works or if your neighbour is doing so and you have been served a notice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely efficient and fully explained…

Extremely efficient and fully explained findings in plain English during a phone meeting = with the aid of extensive photographs - before writing the report. As a result, I withdrew from the purchase and they offered me a refund on the typing of the actual report which I no longer required. It wasn't the news that I wanted to hear but their findings saved me many tens of thousands which needed to be spent on the property.

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great service & would highly recommend

We recently had a level 3 survey completed & were very impressed with the service. From appointment to customer aftercare we found David very professional & thorough with our potential purchase. On the day of the survey we had a phone call to explain the main findings so we would be prepared on receipt of the report. The report itself was very detailed & Logically laid out with all the main findings backed up with photographs. David encouraged us to phone him with any queries after reading the report & was extremely helpful in explaining things in a manner we could easily relate to. Very highly recommended & would definitely use this service again.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, david is very knowledgeable, worth every penny, will be using these guys for all my property purchases in the future.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

West country surveyors

West country surveyors provided an excellent service. My initial inquiry was answered immediately and a very reasonable estimate provided promptly. The survey itself was carried out very thoroughly and the surveyor rang me straightaway to talk through his findings. He took the time to explain some tricky issues, he was warm and friendly, and his advice helped me make up my mind about whether to proceed with the purchase of the property. Highly recommended.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Bitter sweet

Our dealing with West Country Surveyors was well handled and professional. We were provided a full explanation of the type of report to expect, what would be in the report and what would be exempt from the report. We were provided a date for the survey that was maintained. The survey found many defects that we hadn’t seen as part of our own viewing and provided us the information required to not proceed with the purchase saving us many £00000’s in rectification
Well done - it was a difficult conversation but received with thanks

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful, local, professional

David was really helpful, he always explained things clearly, replied promptly to emails and kept us in the loop. After doing a L3 building survey he called to give us a brief verbal report, and very patiently answered our questions and explained the survey results clearly. The survey revealed a number of issues, and in the end we decided to pull out of the sale, which really highlights the importance of getting a professional survey done before you buy!

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

Taunton RICS Home Condition Survey Level 2

We selected this company from a short list provided by Local Surveyors Direct. Our choice was primarily based on selecting a local company familiar with the Taunton area. We were contacted very quickly after indicating we wished to accept the quote, with full information on what we could expect. The RICS survey was arranged quickly. The report was very thorough, detailed and well illustrated. After reading it we discussed several issues with the surveyor who explained them to us carefully. Overall we were extremely satisfied with the results and we are happy to recommend the company to other people.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

House surveyors report

House surveyors report
David Clare carried out a very professional survey report, he went the extra mile knowing it was for my elderly Mother and so carried out the survey as if it were his own parent highlighting what may be considered specific problem areas, we were very happy with the in depth survey and his helpful communication discussing any issues we raised, this helped us make a difficult decision a little easier. I would highly recommend David Clare and would certainly use him again for any future house survey required

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fully recommend this brilliant service

As first time buyers we had lots of questions about the process. We dealt with David Clare who was brilliant throughout. He went through the survey process in depth, was happy to answer any of our concerns, remained professional and friendly, as well as keeping us updated with any developments. On the day of the survey he called to discuss his findings and then sent a really detailed report over.
Fully recommend this service, the price was one of the best we found and there's nothing that we would have changed.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Home condition survey

David has been thoroughly helpful throughout our survey process, and been willing to patiently discuss the issues identified and explain more about things we were unsure of. The report was clearly laid out and the great quality photos made it easier to understand what was being highlighted.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great survey experience

I asked West Country Surveyors to carry out a building survey for me on a barn conversion in Devon.

Really easy service, direct contact with my surveyor from start to finish (no call centre as with some other companies I found out) and a brilliantly detailed report that was clear and easy to understand.

I’m really impressed with the service I received from my surveyor and would happily recommend West Country Surveyors to anyone looking to purchase a property in the West Country.

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Best surveyor and service around

Best surveyor and service around.
West Country Surveyors.
After being messed around by another surveyor, i was in urgent need.
David, who dealt with me from start to finish has been great. He explained the services he offers and discussed the best product for me ( Home buyer survey). Excellent survey, very in depth, easy to understand (the pictures also were a great help), and he is happy to discuss his findings with you should you need to. Great advice and price.
You will not be disappointed, thank you David.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Building Survey in Taunton

I asked West Country surveyors to undertake a building survey for me on a Victorian terraced house in Taunton.

Excellent service from my surveyor, David, and a really detailed report that was almost 100 pages long.

Managed to renegotiate the price on a few things with the seller which was a real bonus to!

September 1, 2020
Unprompted review

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