West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... See more
Company replied
I don't normally write reviews, but on this occasion I just had to. I ordered 2 tins of paint, which were cheaper (even with £4.99 postage) than anywhere else I'd looked. They were delivered 3 days la... See more
Company replied
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the pho... See more
Company replied
Company details
Written by the company
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contact info
13 Saint James Road, NN18 8AL, Corby, United Kingdom
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4.6
Excellent
182 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I highly recommend this company for…
I highly recommend this company for their excellent customer service and quality products at a reasonable price. Very prompt dispatch of goods.
July 27, 2026
Gorgeous wallpaper!
My beautiful wallpaper arrived super quick and wrapped superbly, the paper is gorgeous and went up really easily, but just had to order another roll as didn't get enough, would use this company again, very pleased
July 26, 2026
Excellent customer service!
After trying to order an item online, there seemed to be an issue, however a quick back n fourth through rmail and the issue was resolved and i was able to buy my item n get it shipped to the north of Ireland! Great experience
July 16, 2026
Polite delivery driver delivery to the…
Polite delivery driver delivery to the front door thanks
July 19, 2026
Excellent price with free postage also…
Excellent price with free postage also is was really well packed brilliant
July 7, 2026
Reply from West End Diy
Thank you for your complimentary review!
Arrived in time and well packaged
July 7, 2026
Reply from West End Diy
Thank you very much for your review!
very helpful,quick delivery and kept…
very helpful,quick delivery and kept informed all the way. Can't praise them enough
July 14, 2026
Reply from West End Diy
Thank you very much for this complimentary and kind review, it is greatly appreciated.
We are glad you are satisfied with our service!
Reply from West End Diy
Thank you for your complimentary review!
We look forward to seeing you shopping with us again.
Reply from West End Diy
Thank you for your complimentary review!
We are glad you are satisfied with our service.
Reply from West End Diy
Thank you for your review, this is much appreciated!
Fantastic service
Fantastic service
We needed this paper to replace a wall that had been part of a replastering job. So glad you had this new old stock. Job done.
I'm very happy with the results.
July 8, 2026
Reply from West End Diy
Thank you for your detailed 5* review!
We really appreciate the kind words and we are glad to be of assistance in your DIY project!
Reply from West End Diy
Thank you very much for your 5* review!
Very good buy and very quick delivery
Very good buy and very quick delivery. Also was kept up to date by email every step of the way.
July 5, 2026
Reply from West End Diy
Thank you for your review!
We appreciate the kind words and we are glad you were satisfied with our service.
Excellent service provided from easy…
Excellent service provided from easy ordering, kept well informed to delivery will certainly use again
June 29, 2026
Reply from West End Diy
Thank you for your complimentary review!
We look forward to seeing you again sometime soon!
Not terrible
The "Oakwood" Barrel Planter was actually plastic, though there was no mention of the material on the website. Fortunately just (barely) big enough for the plant.
June 6, 2026
Reply from West End Diy
Thank you for your review.
Apologies there wasn't enough in depth description on this product, but can confirm this has been added to the product now.
Thank you for your feedback!
I was unable to receive these products
I was unable to receive these products, due to the Irish sea border, which should not be there..
But was grateful that you're selves good do it. Though expensive. Thanks
June 6, 2026
Reply from West End Diy
Thank you very much for your review, we're glad we could get these items sent to you that you needed.
Great service and speedy delivery
June 24, 2026
Reply from West End Diy
Thank you very much for your complimentary review!
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