Absolutely fantastic company. First purchase from them, and definitely won't be my last. The trainers I wanted were out of stock, so after a quick phone call, replacements were ordered. Handwritten ap... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My child attended a one-day summer camp last summer. The activity took place outdoors, but the staff did not prioritize the children's safety. When they played hide and seek, the group moved on while... See more
Staff knowledgeable, very helpful and easy to talk to. Helped us choose the right SUP paddle. As there would be a huge carriage charge (“highlands”) although we are on the Moray Coast, one of the... See more
Website was good and well presented. Communication good. Parcel arrived well wrapped up and the article of clothing wasn't squashed in or creased. Would use this company again.
Company details
Written by the company
Glasgow's Premier Independent Outdoor Retailer
Contact info
Unit 12C2, Anniesland Business Park, G13 1EU, Glasgow, United Kingdom
- 03301334040
- info@westendoutdoors.co.uk
- westendoutdoors.co.uk
4.3
Excellent
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service-called to check…
Excellent service-called to check correct pistcode and update on dispatch
nothing to dislike here at all
May 31, 2022
Reply from West End Outdoors
Hi there,
Thanks so much for your comments! We really appreciate it and hope you love your new gear!
All the best,
WEO Team
Fantastic customer service
James, and the person who answered my initial call, were extremely helpful and very efficiently sorted out my query. Very friendly and pleasant as well!
May 26, 2022
Unprompted review
Reply from West End Outdoors
That's amazing to hear Penny - we really appreciate your feedback! :)
All the best, WEO Team
Great experience
Great experience, super friendly, very knowledgeable and helpful and super quick delivery. Absolutely love our paddle boards , would most definitely shop here again.
April 12, 2022
Reply from West End Outdoors
Great stuff! That is fantastic to hear. We really appreciate it! :)
Spot on service
First time using. Excelent customer service and super fast delivery. Would recommend.
April 5, 2022
Reply from West End Outdoors
Fantastic to hear you enjoyed our service! We really appreciate it! :)
Superb service
Staff knowledgeable, very helpful and easy to talk to.
Helped us choose the right SUP paddle.
As there would be a huge carriage charge (“highlands”) although we are on the Moray Coast, one of the team brought it to us as she was visiting in our area
Customer service that goes the extra mile!
Would definitely shop there again.
July 23, 2021
Unprompted review
After a long delay in delivery we have…
After a long delay in delivery we have been very pleased with the advice and help in purchasing the right board .
May 28, 2021
Excellent customer service and speedy…
Excellent customer service and speedy reply to enquiry.
I am very happy with my purchase of a Jobe Duna SUP which arrived 2 days after order being placed- very impressed
May 5, 2021
Excellent service and communication!
April 22, 2021
Great service and fantastic advice-…
Great service and fantastic advice- thank you
Peter, Windermere
April 21, 2021
Purchased a Jobe 11'6" Cabanna
Purchased a Jobe 11'6" Cabanna. Very pleased with the board quality and the guys at Westendoutdoors where very helpful and efficient
March 1, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.