Progressive benefits - Great range of practioners who can be selected - good processes - quick to pay - lovely lovely staff! I am an advocate!! Well done Westfield Health
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been with Westfield for over 20 years. Can depend on it meeting my requirements for Optical, Dental and podiatry Plus many other areas in emergency, hospital admission for my husband etc. Very trust... See more
claiming was easy on the westfield form,straight to the point and no long medical terms that you can,t understand.The claim was paid out within a week straight into my bank account,
Westfield is wonderful, always prompt, lets me know the money has gone into the bank, it's very clear what I have left which helps me decide for instance on which glasses to buy. I've been with them... See more
Company replied
Company details
Information provided by various external sources
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Contact info
Charter Row, S1 3FZ, Sheffield, United Kingdom
- westfieldhealth.com
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
always a simple straightforward…
always a simple straightforward process, quickly dealt with and a refund immediately in bank
September 12, 2026
Unprompted review
Easy on line caim
Easy on line caim. PRocedure
Fast payment.
Thank you
September 3, 2026
Unprompted review
Westfield Health are GREAT!!!
Progressive benefits - Great range of practioners who can be selected - good processes - quick to pay - lovely lovely staff! I am an advocate!! Well done Westfield Health
September 17, 2026
Unprompted review
Reply from Westfield Health
Hello Mr Jollie
Thank you for your 5 star review it is good to know that you are happy with the service we provide
Best wishes
The Westfield Team
Easy and efficient experience
Clear instruction on how to make a claim. Handled efficiently and paid promptly. Very happy with the quick and efficient service.
September 14, 2026
Unprompted review
Reply from Westfield Health
Hello Brenda
Thank you for your 5 star review it is good to know that you are happy with the service we provide
Best wishes
The Westfield Team
Reply from Westfield Health
Hello Adam
It would be good to talk to you about your review and the terms of your policy. Our Customer Helpline are available between 8.30am to 5.30 pm , Monday to Friday if you'd like to get in touch.
Best Wishes
The Westfield Team
Always helpful if I ring up
Always helpful if I ring up. Payment very quick and professional
September 3, 2026
Unprompted review
Prompt and efficient response to claim
September 17, 2026
Unprompted review
Really quick and easy to use web site.
Really quick and easy to use web site.
September 9, 2026
Unprompted review
I’ve been with Westfield for decades
I’ve been with Westfield for decades. When I’ve had to claim the response has been almost immediate. No quibble and very prompt reimbursement.
September 3, 2026
Unprompted review
Easy claim,quickly paid
claiming was easy on the westfield form,straight to the point and no long medical terms that you can,t understand.The claim was paid out within a week straight into my bank account,
August 15, 2026
Unprompted review
so easy to make a claim get paid…
so easy to make a claim get paid quickly, sorted. happy days.
September 12, 2026
Unprompted review
Excellent as ever
Excellent as ever. Really prompt in settling the claim and great communication.
September 11, 2026
Unprompted review
It was very easy to make the claim and swift payment
It was very easy to make the claim and speed of reimbursement was almost immediate. Very happy with the service I received.
September 8, 2026
Unprompted review
The app is easy to use and…
The app is easy to use and reimbursement is efficient
September 16, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.