Westin Gourmet Reviews 

6,983
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Grades for my 'New Customer Hamper:' Rump steak .......Excellent ...... 10/10 Whole chicken...Excellent ...... 10/10 Chicken Fillets Very Good ..... 9/10 Burgers ...........Very Go... See more

Rated 5 out of 5 stars

My recent order of fillet steak was exceptional and totally delicious. Likewise my order of osso buck veal was fantastic although two pieces of the same size (large) would be preferable, one was on t... See more

Rated 5 out of 5 stars

Product arrived quickly and seller communicated well, keeping me informed of the delivery etc. The meat was very nice but did feel if I hadn't of had an additional £10 credit from Mighty Deals I would... See more

Rated 5 out of 5 stars

For anyone having the craving for some Ribeye's - their Hamper is awesome. South American Ribeye's were amazing!! Ordering - Easy: Pick, review, pay and confirm. Delivery - on Time and accu... See more

Company details

  1. Butcher Shop

About Westin Gourmet

Information provided by various external sources

We're Westin Gourmet and we love meat! We're proud to be British and of British meat (we have some very clever farmers living here you know..)

Many moons ago (well 28 years) we began supplying top-posh restaurants in and around London. With a lot of graft (chefs can be very demanding) we were able to consistently deliver great products and service, building our brand.

So here we are today..All our work; building relationships, searching high and low for wonderful, delish goodies has paid off and we thought it was about time we shared some of our treasure with you.

Fancy dabbling with some of Britain's finest? Or are you still drooling over that steak you had while on your jollies abroad (think USA, Australia)? We have a cracking selection of beef produce which hails from right around the world.

And do you want some more good news? The range is only going to get bigger! But we just don't do beef, team that with scrummy pork, lamb, chicken, turkey...(the list just goes on) and you can't go wrong.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,983)

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Rated 3 out of 5 stars

Cheap Deal so OK

Sirloin steaks very average but as Irish beef not surprised. Cut far too thin to cook properly as medium rare. 2nd sirloin I cut into thin strips and cooked as a beef stroganoff - OK in that. Two rump steaks I didn't chance cooking them other than in a casserole and they were fine.

March 14, 2016
Unprompted review
Rated 4 out of 5 stars

First order

Service & delivery great, efficient. Liked the mince & steaks, yet to try the bacon, didn'the enjoy the sausages.

March 14, 2016
Unprompted review
Rated 1 out of 5 stars

Bad Meat

everyone in the family had the poops since eating meat even the dog and when opened chicken it was rank, £66 wasted, will never order meat from here again

March 13, 2016
Unprompted review
Westin Gourmet logo

Reply from Westin Gourmet

Hi Judith,

We're really sorry about this, if you could please contact support@Westingourmet.co.uk they will happily look into, and resolve this for you.

Kind regards,

WG

Rated 5 out of 5 stars

Well done

Loved the steak pack i received, just as good as my local butcher. Was very much impressed. Thank you

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

Steak

Only had the Irish fed rump steak, but its beautiful & tender.

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

Chicken

Beautiful chicken breast fillets, so much better than from the supermarket. Excellent value.

March 11, 2016
Unprompted review
Rated 3 out of 5 stars

Revisited

I had a problem with delivery basically I'm in 2 day delivery area but no one contacted me. If I hadn't got in touch with parcelforce the food would have been left from Thursday to the following Monday. The reason I returned after some time was a tempting offer on 1.5kg fillet beef £69 reduced to £39. However as much as the fillet is edible I would have cried if I'd paid £69. It was very skinny and straggly. Have had to slice it into streaks will have 2 at a time due to thinness of joint. Glad I was not replying on it for a main showstopper The rest of food was good. Chicken fillets pork fillet and venison fillet

March 11, 2016
Unprompted review
Westin Gourmet logo

Reply from Westin Gourmet

Hi Jo,

If you could please get in contact with support@westingourmet.co.uk so they can look into this for you. On our new site it will give customers a delivery estimate linked with their postcode which should help people such as yourselves.

Kind regards,

WG

Rated 5 out of 5 stars

Great Taste

Whole beef fillet-for £39 amazing value. Tender and delicious. Very prompt delivery. Cannot recommend highly enough.

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

Always excellent

Must have had a dozen orders of varying quantities of different meats from Westin and they all, without fail, have been excellent quality and fantastic prices, with quick delivery too! No hesitation in recommending them!

March 11, 2016
Unprompted review
Rated 2 out of 5 stars

tough

Dissappointed with the quality. If it was a restaurant would have refused it

March 11, 2016
Unprompted review
Westin Gourmet logo

Reply from Westin Gourmet

Hi Roddy,

If you are unhappy with the products please get in contact with support@westingourmet.co.uk they will happily look into this for you.

Kind regards,

WG

Rated 5 out of 5 stars

The standard of western gourmet

The service perfect on time well packed whole fillet great
chicken breasts perfect gammons also will be ordering again
arrived on the day I was given
thank you
ps my son putting order in after tasting mine KDP

March 10, 2016
Unprompted review
Rated 3 out of 5 stars

The meat was good but rubbish customer services.

While ordering online, I used the back button to correct the delivery address which resulted in order duplication with two different addresses. The webpage doesn't give you an option to cancel your orders. I contacted support team immediately by email because couldn't find any phone numbers. Support team decided to cancel the order with the wrong address, this resulted in parcel force leaving my order in front of my door all day, I was lucky no one else took it away.
I will westin gourmet another chance because their meat is good

March 10, 2016
Unprompted review
Rated 1 out of 5 stars

Customer service awful. Gave them the chance to reponsed. Which they did, saying I was was in in the wrong,.

I have eaten steaks all around the would. I thought I would give Weston gourmet a try. Everything ok until now. My third order with them. The first two products from this order I have tried have been awful. I complained and there reponse was provide photos of your complaint. Never ever have heard this from other on line retailers. So beware take pictures of all your food before you eat it.

March 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great

Quick delivery. Brilliant meats and very good quality .. definatly worth every penny 😊 Will be ordering again!

March 9, 2016
Unprompted review
Rated 4 out of 5 stars

All ok

What I ordered was fine, it came on the right day and it was the right stuff. The quality of the meat was perfect. The only reason I gave 4 stars instead of 5 is because I found the packaging a little wasteful. I only order an amount of meat that would have fitted in a show box. I understand that there are some frozen punches to keep the contents cold and everything was in a silver bag that I assume has thermal properties. But all of that was then placed in a box that I could fit in. I just felt that somewhere along the line someone should work out an optimum sized box for the order. Surely there would a cost saving for westin foods themselves, a cost reduction on delivery and a reduction in waste for the consumer. Instead it felt a little like someone picked a wrapped the order placed it in the thermal bag and promptly dropped it in the first or only size of box available. This is not really a complaint, I got exactly what I was after and it was great quality, but maybe the is business improvement in there somewhere.

March 9, 2016
Unprompted review
Rated 3 out of 5 stars

Use by dates

We have eaten two of the steaks and they were lovely. My only gripe is that the mince and sausages had to be eaten in two days and the steaks in 5 days. I know the produce can be frozen but I really didn't want to have to freeze it all.

March 9, 2016
Unprompted review

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