Westin Gourmet Reviews 

6,983
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Grades for my 'New Customer Hamper:' Rump steak .......Excellent ...... 10/10 Whole chicken...Excellent ...... 10/10 Chicken Fillets Very Good ..... 9/10 Burgers ...........Very Go... See more

Rated 5 out of 5 stars

My recent order of fillet steak was exceptional and totally delicious. Likewise my order of osso buck veal was fantastic although two pieces of the same size (large) would be preferable, one was on t... See more

Rated 5 out of 5 stars

Product arrived quickly and seller communicated well, keeping me informed of the delivery etc. The meat was very nice but did feel if I hadn't of had an additional £10 credit from Mighty Deals I would... See more

Rated 5 out of 5 stars

For anyone having the craving for some Ribeye's - their Hamper is awesome. South American Ribeye's were amazing!! Ordering - Easy: Pick, review, pay and confirm. Delivery - on Time and accu... See more

Company details

  1. Butcher Shop

About Westin Gourmet

Information provided by various external sources

We're Westin Gourmet and we love meat! We're proud to be British and of British meat (we have some very clever farmers living here you know..)

Many moons ago (well 28 years) we began supplying top-posh restaurants in and around London. With a lot of graft (chefs can be very demanding) we were able to consistently deliver great products and service, building our brand.

So here we are today..All our work; building relationships, searching high and low for wonderful, delish goodies has paid off and we thought it was about time we shared some of our treasure with you.

Fancy dabbling with some of Britain's finest? Or are you still drooling over that steak you had while on your jollies abroad (think USA, Australia)? We have a cracking selection of beef produce which hails from right around the world.

And do you want some more good news? The range is only going to get bigger! But we just don't do beef, team that with scrummy pork, lamb, chicken, turkey...(the list just goes on) and you can't go wrong.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,983)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

We couldn't fault the food quality and service. Our order arrived on the arranged day --what more could anyone ask. Well Done.

March 5, 2016
Unprompted review
Rated 4 out of 5 stars

Satisfied

Bought several offers. Satisfied with what I received. Not yet eaten all that was purchased but so far everything has been good.

March 4, 2016
Unprompted review
Rated 2 out of 5 stars

Did not enjoy

The ordering system is a bit convoluted, but eventually placed an order. Turned up on time. Steaks were not good, did not cut well, and I still have eight in my freezer. The casings on the sausage were so thick it was unpleasant. Then the daily emails started arriving. Would not order from again.

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

This is the second time we have ordered and both times the meat has been delicious, and delivery spot on.

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

great service, price and food

i cant say anything more than the fact that i am a regular customer now. Great food, at great prices, packaged and delivered reliably straight to your door, in top condition.

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Value for money.

Good quality meat at a brilliant price. The Steaks were tasty and the chicken breast were huge. Will Definitely use again !!!!!

March 4, 2016
Unprompted review
Rated 2 out of 5 stars

Not much has improved in the last year

i was emailed a special offer on a meat deal which I wanted to take advantage off. I hadn't ordered from them in a while because they had problems previously in that the delivery service is very unreliable!
Unfortunately it is still very unreliable!!

I ordered and was emailed to say delivery would come Wednesday. By Friday afternoon and it still hadn't arrived I tried to call to cancel my order but no one answered! I then sent a message via the website and on Monday evening I got a reply....

They offered to refund or send me a replacement order at a 50% reduction, as I had already paid they would refund me half. Order arrived the following Friday.

A week later still no 50% refund.

Maybe I'm unlucky, but with the response and reaction from the company and that I remember having delivery issues previously I won't be ordering again, regardless of the deal they offer!

March 4, 2016
Unprompted review
Rated 1 out of 5 stars

My order didn't arrive.

My order didn't arrive at all. I contacted customer services and after waiting 2 days I was told it didn't arrive as it didn't leave the warehouse. Really helpful. One week later I am still waiting for a reasonable explanation and a refund.

It's a real shame as I have been using Westin Gourmet for years but after having problems with my last few orders I don't think I can continue to be a customer.

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

See below

The order was very good I will order again soon. Service was excellent!

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

The best ever

Great prices, great service, great tasting, if you haven't tried do it now, you won't regret it 5🌟 all the way

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

Best Quality Meat at GREAT PRICES

This has been my second order with Westin Gourmet and I have been very impressed with the quality of meat, so much better by a country mile compared to supermarket choice. The service is Great and arrives when it say's it will, I even got a telephone call very early on the day of delivery plus together the the confirmation of the email to confirm that my delivery had been dispatched.
You can't beat the quality of the meat and also the great prices and also the offers they offer. WELL DONE.

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

Great

Easy to order, user friendly website, good produce, can't fault them. going to be ordering more in the future.

March 3, 2016
Unprompted review
Rated 4 out of 5 stars

Good quality meat but no cooking instructions!

Good quality meat - shame there are no cooking guidelines - so it's a nuisance trying to find info on the Internet. Also joints aren't labelled properly ie topside or leg etc so again makes cooking times etc hit and miss.

March 3, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look