West Louis Reviews 

They send you the wrong stuff and the wrong sizes, never respond and make you ship them the stuff back to mainland China to get a refund . Still waiting on that refund . AVOID AVOID AVOID . The good reviews on here are from people that work for the company. The quality of their stuff is garbage especially for the price they want for it. Still waiting for my money back they are not even BBB accredited, think about that.

Service was excellent and the quality of the product is second to none. Will buy again here for sure 👍

The coat arrived quickly. In my order, I sent my neck and chest size along with what size coat I thought I needed. The next size bigger would have been a better fit. You may also want to ask the customer what length his/her arms are.

The quality of product (shoes) that you are selling is one of my main reasons for buying from you. Also, your discount is appreciated and makes it easier for me. Finally, delivering the product in a reasonable time, is giving you another star. Thanks.

Very pleased with the product and the fit. True to size

The item I ordered was a totally different quality, poor quality when I received it. I tried mailing it back from the US to China and the shipping cost was more than the product cost so I had to end up keeping the product although I was very dissatisfied with the product. Very disappointing experience.

Wanted to return something. Post office has a $77 international shipping fee to Hong Kong — When returning they only give you the address to send it to, no labels, nothing to print, nada. Tried to get in contact with them to ask if they will compensate for the shipping fee 3 times on separate occasions and was never responded to. Purchase at your own risk.

Product is warm but the leather on the button is coming off already.

This was purchased as a gift for my husband and he absolutely loved it. It is well made, was delivered in decent time and was as described.

Good communication to keep you in the loop on your purchased. Got the product as a reasonable timeframe and item was as described on the website.

Will shop here again in the future.

Company never responds to email;

Received one of two jackets ordered;

Jacket was at least 2 sizes too small... purposely ordered XXL, yet still found jacket far too snug

Placement of coats zipper threads is reverse of customary positioning.

Definitely Caveat Emptor

Customer service

It was a great experience ordering however the fact that the mail was on strike which was not your fault has definitely hurt my Christmas giving I hope I still might receive my purchase before Christmas

Do not buy from them. I purchased items from them and quality is poor, I tried to return items but they will not reply back by email. They have NO phone number to call in the USA. DO NOT PURCHASE FROM THEM.

Over 30 days with no tracking, update, and ignoring my emails.

BUYER BEWARE

This company ships from mainland China. My Large Peacoat arrived and it is easily a 2XL. I tried to return, as the item has a return label of California, however it costs as much to return as the coat is worth and the consumer is on the hook for returns. WHEN YOU REQUEST A RETURN, THEY MAKE YOU SHIP ALL THE WAY TO CHINA.

The quality of the clothing is low to mid grade. You're better off going to literally anywhere else.

Be careful about the size and dollar value, it is in US Dollars, otherwise okay

Very accurate in size. Great quality jeans! I'm buying all of my jeans from West Louis!

The quality and material was outstanding