Fantastic customer service. Still enjoying our garden furniture after many years. Westminster are always happy to answer any after sales query and their response times are incredible. Would recomme... See more
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Quality, Style, Value, Service: These are the very foundations of our company philosophy. They are the basis for every decision we make. The guiding force that has determined the company and its products has been a commitment to these core values. We have achieved success through consistency and investment, both in products and people. Growth, change and innovation are the qualities that define Westminster. We have 2 showrooms, located in Guildford & East Grinstead. We, as a company, are consistently inspired to embrace new ideas whilst we are always looking forward, our past of over 35 years is firmly rooted in tradition. We will never forget the value of simply, functional and comfortable furniture.
The Forge, London Road, Felbridge,, RH19 2RQ, East Grinstead, United Kingdom
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Sam and Steward delivered our furniture last week. What nice guys, delivered with care and nothing was too much trouble. We paid for white glove service which was well worth the money. Unfortunately a leg on the corner sofa was damaged on delivery but they changed the item the same day (which involved another 6 hour round trip for Sean who was also delightful) so everything was sorted with no dramas. Couldn’t rate this company highly enough. Will definitely be using again. Great quality products.

Reply from Westminster Outdoor Living
Sam and Sean were polite, friendly and quick delivering and assembling my garden furniture. Great service. Thank you guys

Reply from Westminster Outdoor Living
Excellent service from Sean and Sam, very friendly and responsive. They came back as promised to replace the initial umbrella that was faulty, very efficient. Thank you for an excellent service.
Sam

Reply from Westminster Outdoor Living
Outstanding service from Sam Currie in the Guildford store. 3 days from our order being placed to sitting on our beautiful new Excel sofa set in the sunshine in St Ives, Cornwall. Sam could not have been more helpful and the quality of the sofa is up to the usual Westminster standards. Would highly recommend!

Reply from Westminster Outdoor Living
Very pleased that this new showroom has arrived in Guildford. We had two visits and met with Sam and Justyna who were absolutely delightful, knowledgeable and have the balance right with offering advice and allowing time to browse. It is so refreshing to find garden furniture that is different from the garden-centre rattan options. An order has been place for the Moon sofa's and armchairs - very much looking forward to the delivery.

Reply from Westminster Outdoor Living
Can’t fault the service we got. As the saying goes “You get what you pay for”
The attention to detail on our outdoor sofa is something to behold. Lots of comments from friends at how good our new outdoor area now looks once Westminster has furnished it.
Thank you
Scott.

Reply from Westminster Outdoor Living
Sean & Mark have just delivered our garden furniture from Westminster Outdoor Living. Furniture was very well packaged and protected during transit, very professional service and all packaging was taken away by Sean & Mark. Excellent.

Reply from Westminster Outdoor Living
Excellent from purchase to installation. Thank you Justyna, Mark, Paul and Stewart - we love our pergola!

Reply from Westminster Outdoor Living
Fantastic experience with Westminster Outdoor Living. We were very well looked after by two very knowledgeable and extremely pleasant sales ladies Fiona & Sue at the East Grinstead showroom. Delivery was within a week of ordering and Sean & Sam the delivery team provided a first class service. Highly recommend this company and their products. From sales to installation everything was very straightforward.

Reply from Westminster Outdoor Living
Ordered more furniture from a clearance range that we have already. Wanted more but not in current stock, so really pleased to find it discounted!
Really helpful and very pleasant delivery driver called Sean.

Reply from Westminster Outdoor Living
Thank you to Sue in the East Grinstead showroom for being so helpful and knowledgeable, and to Sean and Mark for their efficiency in delivering and setting up. We're delighted with our purchase.

Reply from Westminster Outdoor Living
I've had a wonderful experience with Westminster Outdoor Living so far! From the customer service at the Guildford showroom to the delivery, it was so seamless and felt like a very high end operation. Sean and Mark were quick and efficient with the assembly and the furniture looks phenomenal! I am so excited about the quality and look of the set. I am still waiting on some back ordered items, but I was expecting a wait so that is not a worry now. Looking forward to having our patio be the oasis I've been dreaming of!

Reply from Westminster Outdoor Living
Excellent service and great furniture. My thanks to Sean and Mark for their courteous and efficient delivery and construction of the furniture and for taking away every last bit of packaging and no cats.

Reply from Westminster Outdoor Living
Excellent service and communication from the Guildford store. I really love the quality and style of the products. The new interest free option meant that I didn't have to defer my purchases until next year.

Reply from Westminster Outdoor Living
Have now placed our 3rd order with Westminster, started in Elements in Bluewater, now moved on to the showroom in East Grinstead. Ordered on a Monday with the help of the brilliant Sue and Fiona, had a delivery arranged for the Friday straight away, was delivered by Sean and colleague. Had a faulty parasol, which Sue, Fiona sorted and Sean kindly came back and replaced it next day for bank holiday weekend. Showed us it fully working. One very happy customer, thanks team…

Reply from Westminster Outdoor Living
Delivered as stated, Mark and Stuart quickly set up our lovely outdoor table.
They were professional and courteous throughout clearing up after everything was completed to our approval.
They even helped move our old furniture.
Very happy with our purchase.

Reply from Westminster Outdoor Living
We had a problem with a chair which was under warranty. We rang Westminster. They said: it was no problem and they would come back with a delivery date for the replacement piece. They rang back in under two hours giving us the date of delivery. When the delivery date arrived they arranged the delivery and fitting of the piece. We are local, so Sean arrived the next day and our lovely chair was quickly restored to new. Both he and the rest of the team involved should be congratulated as the service from everyone was polite and efficient and everything happened as they said it would - often a rarity in this day and age

Reply from Westminster Outdoor Living
Sean and Mark arrived on time. Did a perfect job and left patio as they found it. Excellent service and Great Company.
BB

Reply from Westminster Outdoor Living
Excellent service from start to finish. Jason in the Chelmsford showroom was more than helpful and when delivered, Mark and Nathan assembled the furniture quickly and efficiently. Would thoroughly recommend!

Reply from Westminster Outdoor Living
Sean and Nathan delivered our furniture and were very careful and made sure everything was arranged just as we wanted.

Reply from Westminster Outdoor Living
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