Westpeptides Reviews 

31
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered a peptide by mistake. And I emailed customer service about it. Alex called me right away. Gave me time to pick a different one. And in the end because we are recurring customers he exchanged... See more

Rated 5 out of 5 stars

Alex provided great customer service. I previously had ordered a couple vials which I received sealed, unbroken in a timely manner. This order was a bulk order an Alex provided great service and I wa... See more

Rated 5 out of 5 stars

I started my peptide journey about 2 months ago. I looked into many providers, but West seemed to be the most legit. I checked them out and I checked out the testing facility they use for the purity t... See more

Rated 3 out of 5 stars

I received my Peptides but no Bac water was included. Very disappointing since I ordered over $600 worth of peptides.

Company replied


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4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.5

All reviews

(31)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a peptide by mistake

I ordered a peptide by mistake. And I emailed customer service about it. Alex called me right away. Gave me time to pick a different one. And in the end because we are recurring customers he exchanged for another peptide and did not charge us the difference.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

This company does business to keep on…

This company does business to keep on doing business They treat people right Their products are tested and of the highest quality... I appreciate this company!! One of the things I've liked the best is their support They actually have a person on the other end of the phone call!!! Now that's a real company in whatever business Answer the phone and talk like they really care!!!! I appreciate you west peptides!!

September 12, 2026
Unprompted review
Rated 3 out of 5 stars

I received my Peptides but no Bac water…

I received my Peptides but no Bac water was included. Very disappointing since I ordered over $600 worth of peptides.

August 28, 2026
Westpeptides logo

Reply from Westpeptides

Hi Whitney, thanks for your continued business with us! We've sent you out the complimentary bac water with rush shipping free of charge. Happy to work with you!

Rated 5 out of 5 stars

Alex provided great customer service

Alex provided great customer service. I previously had ordered a couple vials which I received sealed, unbroken in a timely manner. This order was a bulk order an Alex provided great service and I was able to complete my bulk order.

September 5, 2026
Unprompted review
Rated 4 out of 5 stars

The company answers all my questions…

The company answers all my questions and very fast delivery. However, I would enclose how to store glp-3 vials.

August 30, 2026
Westpeptides logo

Reply from Westpeptides

Hi Kim, thanks so much for your business!

Your feedback is spot on, we happen to be rolling out new boxes early next week which will have storage recommendations on them.

All the best!

Rated 5 out of 5 stars

Only company I buy peptides from.

I have purchased peptides from a number of places before I found West. Since then they are the only company I'll buy from. Above and beyond in customer service and fast order fills.
5 stars for sure!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

I found them when they were doing the…

I found them when they were doing the buy one get one sale. Good time to stock up. Got my first order in three days. UPS damaged my second order and this company has immediately sent me a replacement. I am definitely recommending them to everyone else that is using these products.

August 17, 2026
Rated 5 out of 5 stars

West Peptides

West Peptides, very consistent company with a great costumer service. I know that when I have questions the always return my email or text in a timely manner. I have had a good experience since becoming a costumer. I appreciate the consistency and patience that have.

August 15, 2026

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