About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more
Company replied
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more
Company replied
High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more
Company replied
Company details
About Westside Bathrooms
Written by the company
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Contact info
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, United Kingdom
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.8
Excellent
303 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your Lakes shower enclosure and tray was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service all round
Great service all round. From ordering to booking delivery, to delivery.
Will definitely yse them again.
June 8, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service and communication from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
We are disappointed with the review received, and can see that you order was delivered successfully. We are glad to hear your you received good customer service from our sales team, however if you require any further assistance, please do not hesitate to contact us, and our sales team can further assist you. We appreciate you feedback.
Kind regards
The team at Westside Bathrooms.
The delivery took a long time
The delivery took a long time. We were only advised of the delay a weeks after placing the order and even then, despite the assurance to dispatch without further delay I had to contact them again to chase.
June 3, 2026
Reply from Westside Bathrooms
Good morning
We are disappointed to hear that your order was delayed, and we sincerely apologise for the delay and for the lack of timely communication regarding the issue. We understand how frustrating it is to have to chase updates, especially after being assured that your order would be dispatched without further delay. We can assure you that this is not the level of service we provide. We can assure you that this is an isolated issue. We appreciate your feedback.
Kind regards
The Team at Westside Bathrooms
Everything went as detailed
May 27, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you received great customer service from our sales team and that your order was delivered as advised. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you had great communication from our sales team. We hop you enjoy your new Merlyn Ionic Essence sliding shower door. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that our website was easy to use had had a clear description of the item order. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Fast delivery, excellent service
Fast delivery, good price, excellent customer service, item arrived damaged and a new one sent out and damaged one collected within 48 hrs, highly recommended based on my experience 👍
May 28, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are sorry to hear that your Bristan bath filler was received with damage, but are glad to hear that a replacement was shipped quickly. We are also please do hear that your found our prices competitive and your order was initially delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great products good communication fast…
Great products good communication fast delivery 👏
May 22, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you had great communication from our sales team and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great product with looks and…
Great product with looks and price,experience with use to follow but as comes with life time warranty,hopefully will be good
May 18, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you are pleased with the quality of your new Scudo brushed nickel douche items and that you found our prices competitive. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Item arrived well packaged and the new…
Item arrived well packaged and the new shower caddy shelf looks great
May 7, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your new Ajax corner shower baskets were well packaged and looks great in your bathroom. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We apologise for the issues caused by DHL and you initially nor receiving delivery of your order, but our glad to hear that you received great customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Love the quality of our purchases and…
Love the quality of our purchases and delivery was quite quick whilst being informed of progress along the way. Thanks
May 5, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your order was delivered quickly and that your are pleased with the quality of your new Bristan Hourglass basin mixer and bath filler. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you received a prompt service from our sales team and that your order was well packaged. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good quality shower parts works
Good quality shower parts works
Efficiently slightly lighter in weight
But looks good
March 11, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you are happy with the quality of your new Scudo riser kit and shower head. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
I had an urgent bathroom upgrade…
I had an urgent bathroom upgrade requirement and found a fantastically priced product at Westside Bathrooms. They don't do an overnight delivery but a very reasonably priced 2-5 days delivery. I called them as 2 days would be fine, 5 days less so. I spoke with them about the likely delivery ETA to north London. They are very helpful. I got it 42 hours later. Fabulous business. Would definitely use again. Incidentally, beautifully wrapped in brown wrapping paper - like a gift!
April 17, 2026
Unprompted review
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that we were able to assist with getting your order delivered quickly. We are also glad top hear that your order was well packaged. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good customer service- prompt delivery…
Good customer service- prompt delivery and speedy re delivery when something wasn’t correct. Sometime things don’t go right in life, it’s the way you sort problems out when they do that matters and they were excellent.
March 30, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received great customer service from our sales team and that we able to address the issue with your order quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that you found our prices competitive. We are also glad to hear that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Products are great
Products are great, great customer service when I ordered the wrong size! Would recommend
October 17, 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received great customer service from our sales team and that we were able to assist with arranging the correct size shower enclosure to you. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
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