West Sussex Heating Reviews 

68
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jon of West Sussex Heating is extremely knowledgeable and experienced. When he quoted he provided me with a lot of advice and help. The quote was within the price I expected. The installation of th... See more

Rated 5 out of 5 stars

Jon and the team worked incredibly hard from the moment they arrived on day 1 of our works - a complex complete replacement of a 30 year old boiler and hot water cylinder while trying to also make the... See more

Rated 5 out of 5 stars

Punctual, straightforward and works to a high standard. From quote provision to completion of the job, Jon and Natalie stayed in touch and made an effort to ensure any questions were answered prom... See more

Rated 5 out of 5 stars

Phoned them on the Saturday when central heating failed as British Gas were unable to support. Jon arrived within 2 hours and tried to fix. Eventually recommended that age of boiler meant more sense... See more

Company details

  1. Heating Contractor
  2. Gas Installation Service
  3. Plumber

Written by the company

• West Sussex Heating – Local, family-run Heating Company based in West Sussex! • Gas, Oil & LPG - Boiler Installation and Central Heating Specialists! • Fully insured, Gas Safe & OFTEC registered – All work guaranteed! • Friendly, professional, reliable service at an affordable price! •Fast, free quotes • Trusted by our customers – Highly recommended on Checkatrade, TrustPilot & Google!


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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4.9

All reviews

(68)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement of gas boiler and hot water tank

Communication was excellent throughout. All queries were answered quickly and competently. The work itself was carefully planned and efficiently executed and was completed well within the agreed two days with minimal disruption.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great team

Jon and his team were reliable, arrived when they said they would, they were polite and professional throughout. I would highly recommend

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

ALL EXCELLENT.Excellent communication from start to…

Excellent communication from start to finish. Combi boiler fitted in upstairs airing cupboard to replace a conventional boiler in the kitchen. The hot water cylinder was removed from the airing cupboard and the cold water tank was removed from the loft. We also had 3 radiators replaced and a new one fitted in the airing cupboard. All the old removed items were taken away. All work was carried out professionally and to our satisfaction, on time, on budget, thank you very much Jon and your team. We would definitely recommend you.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

A Great Tradesman

Jon carried out the work efficiently and cleanly, Excellent work from a caring professional who completed the job plus additional necessary work the same day.
I would recommend his company to everyone. thank you Jon.
.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

A much trusted company

A much trusted company, true professionals who clearly want to sort heating problems, with efficiency. If you have to wait a bit for their service, it's because they know what they're doing and much in demand!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

West Sussex Heating company boiler install

West Sussex Heating company were a great recommendation from a work colleague. It’s nice to have a trusted contact for any boiler issues that come up in the future. This company will be my first point of contact and thanks again to them for the work they did.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

West Sussex Heating to the rescue

Boiler failed early December during the cold spell, called British Gas who we had breakdown cover and had a endless series of issues. Long wait for first visit, needed a part, back next day but did not show, fitted part but no difference, needed another part, another no show, and then fitted part only for boiler to fail the following day.

Decided a new boiler was the best option so placed an order on EON who promised an install in 2 days. A week later and still trying to get an install date and in frustration looked around locally and called Jon at West Sussex Heating. Jon was busy but said he would pop over the next day and true to his word, he popped over and reviewed our options. Being days before Christmas he was unable to help immedately but offered to install the 1st week of Jan.

Jon sourced the boiler we wanted which was in extreame shortage, fitted it as promised and then followed up to ensure all working OK. We now have a very nice Worcester Bosch 21Ri boiler warrented for 10 years, at 10% under the EON quote.

Would not hesitate to recommend Jon and nice to have a very local company who will be servicing and maintaining my boiler for many years to come.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

New Combi Boiler Installation

Jon removed our old boiler and installed a new Combi boiler system. We are delighted with our new Central Heating system. The work was carried out efficiently and to a very high standard. The final price was as quoted.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler change

Jon exchanged our gas boiler and controls. He was punctual and polite worked very efficiently and completed the job to a high standard. Would highly recommend.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

I needed an update on my old system

I needed an update on my old system, I had the options thoroughly explained to me and we came to the decision that a combi boiler was required. I am so happy with the works carried out and would recommend West Sussex Heating to everyone. We now have everything we wanted at a very reasonable price.

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Jon has just installed a new boiler…

Jon has just installed a new boiler after our old one gave up the ghost. Communication was prompt and professional, great time keeping and good price for the work completed. Work was done to a high standard and really happy with the end result. Very down to earth and easy to talk to and felt comfortable to be able to ask any questions. Wouldn't hesitate to recommend to anyone looking to have any work completed.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, from start to finish you could not ask for a more professional company. New boiler needed, plus flue, all works carried out with top quality, Jon worked with all the other colleagues needed, gas, builder and local supplies for the equipment. Old boiler broke down during the coldest of weeks in January 2022, we had no heating and no hot water. He was very helpful and now we are as pleased as punch, warm and very very happy customer's. 10/10 the best in West Sussex.

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

A great company with good work ethic

Punctual, straightforward and works to a high standard. From quote provision to completion of the job, Jon and Natalie stayed in touch and made an effort to ensure any questions were answered promptly.

Price quoted was price charged, with all work carried out swiftly and exactly as promised.

The job was over a couple of days and tools were tidied away overnight and the house left tidy. Other tradespeople could learn a lesson from the way West Sussex Heating carry out business.

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

West Sussex Heating Review

Jon from West Sussex heating was first class, turned up early, started work straight away, protecting all my flooring with covers. The work was carried out to a high standard, completed on time. Jon was very courteous & nice individual.

December 31, 2021
Unprompted review

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