Westwood Car & CommercialReviews 

25
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Found this company when searching for a replacement car. Spoke to Steve and arranged a test drive plus asking for part exchange quote. Found Steve very friendly, professional and easy to talk to.... See more

Rated 5 out of 5 stars

An absolutely brilliant garage to buy from. This is the third car our family have bought from here & Steve cannot do more to help. The cars are from great stock, brought up to spec before being sold,... See more

Rated 4 out of 5 stars

No problems with the car since I bought it. It looked absolutely pristine at the showroom. The service given by the salesman was professional & all queries were answered without hesitation. Westwood C... See more

Company replied

Rated 5 out of 5 stars

Just purchased a low mileage Evoque from the guys at Westwood and couldn't be happier with the service received from Lee and the guys... cracking car at a fair price together with a hassle free PX dea... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Westwood Car & Commercial Ltd is a family run car dealership established in 1983. We understand how big a decision it is buying your next used car and how much time and commitment you put into it, which is why we strive to only buy quality cars that have been cared for and serviced regularly, so you and ourselves can be confident that you are buying the best car you can. Our customers come back to us time and time again because we earn their trust, also because we work hard to make sure all our prices are correct and very competitive. You can be sure you will be in safe hands with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.7

All reviews

(25)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

No hassle experience.

Found this company when searching for a replacement car. Spoke to Steve and arranged a test drive plus asking for part exchange quote.
Found Steve very friendly, professional and easy to talk to. He just gave me the keys to the car I was interested in and let me go.
Decided that this was the car for me. PX price was what I was looking for.
Picked it up a few days later and I'm (so far) delighted with it. Would happily deal with Westwood again. Thank you Steve.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Love my Toyota Yaris Hybrid

I bought my Toyota Yaris Hybrid from Westwood a month ago today and I am absolutely delighted with my purchase! I was a bit wary about buying a car without seeing it but after several conversations with Lee, a video tour of my car and numerous messages I felt reassured and confident to go ahead. The whole process was super easy and efficient. I would highly recommend Westwood, with a special mention for Lee.

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Just purchased a low mileage Evoque…

Just purchased a low mileage Evoque from the guys at Westwood and couldn't be happier with the service received from Lee and the guys... cracking car at a fair price together with a hassle free PX deal for my old RR Sport... unusual for the motor trade but a pleasure to do business with.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Top marks for Westwood car & commercial.

Recently purchased a vehicle from Westwood car & commercial and from first contact to collecting the vehicle was excellent service. I had requested extra work to be carried out on the vehicle which was done promptly. Overall great service from this company.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Visited this car sales today..after…

Visited this car sales today..after seeing their website...I was given time to browse their cars with no pressure..on returning to the office Lee offered to unlock my selections.Then after a test drive I was invited into the office for a very professional and friendly chat..purchased the car with no fuss..Collected same day..very impressed with this company and the stock was all in great condition..Would highly recommend...Thank you Lee...

August 5, 2022
Unprompted review
Westwood Car & Commercial logo

Reply from Westwood Car & Commercial

Thank you David for taking the time to leave this great review on us. As you know we are only a small team and business so reviews mean a lot to us, and its also great to hear individual feedback. Lee will be happy to hear you feel you got a great service. Thank you again for your custom. Steve

Rated 5 out of 5 stars

An absolutely brilliant garage to buy…

An absolutely brilliant garage to buy from. This is the third car our family have bought from here & Steve cannot do more to help. The cars are from great stock, brought up to spec before being sold, clean & all have been reliable & reasonably priced. Steve is knowledgeable, friendly & really helped us find what we were looking for, even making a few changes to the car that we finally bought, to make it even more amazing! Thanks a million for all your help.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Online purchase

​Thanks to everyone at Westwoods very helpful during purchase and after would recommend to all thanks guys.The car purchased from them is more than I expected

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

I just purchased a Mercedes a class…

I just purchased a Mercedes a class from Westwood, it was by far the most easiest quickest and relaxing experience! I went to view the car last week, picked it up this week! the front left alloy was a little scratched so they got it done free of charge for me and also threw in the right side alloy for free! Also all serviced and MOT’d before collection. Very chuffed. Such great, genuine people who run this garage! Will definitely recommend to anyone looking to buy a car :)

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic car dealers

Fantastic car dealers, see a nice mokka on auto trader on Saturday, rang up for more information and they were very helpful. Went there today (monday) and a very nice place. No pressure to buy, just let you look around the car. I would definitely recommend this car dealers . Went above and beyond to help me. And I walked away with my new wheels. Very lovely guys . 5* service

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

My New Car......

So, people are very quick to complain but never to praise so this is all about the good stuff.

I saw a Jaguar XF advertised on auto trader with Westwood, and went to view it, nice family run garage near Dartford, when i got there i spoke to a friendly guy called Lee who was happy to show me the vehicle, no pressure he left me to look at it in my own time, after i had looked at it we sat and talked about the car, they answered all my questions and were very proffessional.

I bought the car and got the warranty from warranty wise. obviously i havent used it yet as the car is pristine.

Furthermore they delivered it too me at home so it was very convienient.

Thanks Lee & Steve am loving my new beast of a machine.

I'm sure i'll be back as my mum needs a new car to!!!!

April 23, 2021
Unprompted review
Westwood Car & Commercial logo

Reply from Westwood Car & Commercial

Thanks Jason. great review. We are really happy you love your new car. and thanks again for taking the time to recommend us. Regards Steve

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Have just bought a car online and was extremely apprehensive. Steve went through everything. Very professional. Lee delivered the car, spotless, exactly as described/seen via video. Polite and courteous. A long standing family run business. I would have no hesitation in purchasing from them again and very happy to recommend.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

One satisfied c

At 74 years of age i have bought a few cars in that time some good some not so good the same with the dealers, plus the odd "Arfur Daily" the odd one or two have gone that bit extra , Westwood Cars fall into the latter. I have just purchased a 2016 E Class Mercedes Cabriolet that i had seen on their website after a few texts and phone calls a deal was struck the guy that i was dealing with Steve offered me the choice of either the could deliver the car to me or i could come and collect it in person. I live in North Yorkshire and never quite knowing if the car was as good as you are led to believe i decided to go and collect, if anything maybe Steve under sold the car when he had described it as in excellent condition it looked brand new. All the paperwork was ready for me to sign and literally in a few moments it was all sorted and i was behind the wheel of my new motor. if anyone was to ask me if i would go back to purchase another car i would highly recommend them the only difference would be that i would make is that i would have the car delivered , when Steve says that a vehicle "Is in Excellent condition" take it from me IT IS thanks Steve

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

ford kuga st line

Brought my ford kuga st line from here ,
Absolutely loving my car , staff was very friendly easy transaction very well recommended will even go as far as trying to find u a car that you’re looking for . A massive thank you for all your help

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish!

The good lady has just started a new business as a dog walker. We needed a van sharpish, so Westwood and their ace salesman Gareth Winnard came to the rescue. First class service from start to finish, and they even paid for the van to be professionally ply lined for us too. Top marks all round to the team.

Cheers!!

July 23, 2019
Unprompted review
Rated 3 out of 5 stars

Brought an 04 x3 of these guys

Brought an 04 x3 of these guys, and it had and issue with suspension arms which I took back and was given a courtesy car and problem was sorted. Then there was a continuous oil leak on the car on the rear main engine oil seal which they took back and supposedly it was sorted. Well it was not and still had a leak, there so called mechanics done the wrong seal, so in the meantime the passenger side driveshafts broke, so I then had to be towed back up by aa to to get it fixed again, which all problems were sorted, although they had to buy a new locking wheel nut as there mechanics had lost ours, which they said they did not, but they sorted it. So car was up there nearly 3 weeks out of the 3 months of having it. Then there is a noise from under the car after having it back for a couple of weeks so took it to autowise and found out that none of the heat shields were put back properly and some bolts were snapped of which were all fine before they went back,as they were taken off to do the work they needed to do, so I paid £70 to get that sorted, which is no biggie. Moral of the story there very nice bunch and will do anything to help you out and get problems sorted, but for there mechanics I dont have much faith in them at all, so bare that in mind when getting a old second hand vehicle of them, but still £5000 worth of car, so you would of thought these things would be picked up before selling.

June 30, 2019
Unprompted review
Rated 5 out of 5 stars

I just bought my volvo Xc60 through…

I just bought my volvo Xc60 through west wood car sales what i am very happy about it the costumer sales was excelente and the car was in perfect conditions i can't complain at all i recomed this car garage to everybody , also they do finance on they own cars with very good interests thanks steve for the sale you did to my
Best regards
Hugo Pereira

May 26, 2019
Unprompted review
Rated 4 out of 5 stars

Nearly 5 stars but no cigar!!

No problems with the car since I bought it. It looked absolutely pristine at the showroom. The service given by the salesman was professional & all queries were answered without hesitation. Westwood Car & Commercial would have received 5 stars, but they weren't entirely honest about the full service history of the vehicle. Several years/stamps were missing. I thought maybe a reduction in the price to highlight this may have been offered but this wasn't the case. But overall, I'm very pleased with the car. Thanks!

November 22, 2017
Unprompted review
Westwood Car & Commercial logo

Reply from Westwood Car & Commercial

Glad your happy with the car Mr Gower, we always are always openly transparent and never have anything to hide, all paperwork is there to see before making your purchase. but that being said we appreciate your feedback and will make an extra effort to go through any paperwork with customers in the future. Thank you again for your custom and hope to see you coming back to us one day.

Rated 4 out of 5 stars

Great dealer

Great dealer. Very friendly customer service and all details of the car we purchased this month were as per the Auto Trader advert. We purchased an Audi A3 Sport.

A pleasure to have a non sales pushy experience for a change.

Will definitely check out their car stock again in the future, when we are ready to upgrade again.

November 15, 2017
Unprompted review
Westwood Car & Commercial logo

Reply from Westwood Car & Commercial

Thank you Karen, hope you enjoy your car and will look forward to welcoming you back another day.

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