weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Exceptional service at a reasonable…

Exceptional service at a reasonable cost—I highly recommend them! Yesterday, I called to schedule a drain cleaning due to a blockage caused by fat and grease. The person on the phone was extremely helpful, offering me a same-day appointment, though I chose the first slot the next morning. The engineer called to notify me 15 minutes before arriving, and once on-site, he efficiently resolved the issue within 15 to 20 minutes. He meticulously cleared all obstructions, ensured the area was tidy, and disposed of the waste—all at a fixed rate payable upon completion. I was thoroughly impressed.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very accommodating

Very accommodating, Mark travelled a considerable distance to help as was covering a colleague. Sorted problem without a fuss. Definitely recommend.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

You take the worry and concern away

An incredible same day service, both unexpected and very welcome, fitted me in with a last in the day appt.Such a joy to receive service from a well equipped, polite and knowledgeable operative who along with stated price absolutely did "what it says on the tin ". I would recommend this company to anybody with no reservations at all. Excellent.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

First class quality same day service

The online booking process was effortless and our time slot was confirmed within an hour.
Communication was excellent and we were contacted prior to Marks arrival.
Mark along with his self sufficient tardis like van full of tubes and hoses solved the outside blockage perfectly within minutes. A first class job. ,we will certainly recommend to our friends and neighbours.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Thorough, helpful and efficient

Mark took care to let me know of difficulties he had getting to us due to flooding. He worked swiftly and efficiently to clear the external drains. I had expected it to be a difficult job and was impressed. He also advised us on a further issue, using the camera to carefully explain the situation, saving us unnecessary expense. Highly recommend Mark. Great attitude. Very helpful.

May 21, 2024
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Dear Ruth,

Thank you for sharing your positive experience with weunblockdrains.com. It's wonderful to know that his swift and efficient work on clearing the external drains, along with his careful explanation using the camera, exceeded your expectations and provided you with valuable advice, ultimately saving you unnecessary expenses. We appreciate your high recommendation and kind words about Mark's attitude and helpfulness. Your feedback means a lot to us!

Rated 5 out of 5 stars

I had an issue with the outside drain…

I had an issue with the outside drain and I couldn't unblock myself (I certainly tried). I arranged a same day appointment for between 5pm-6pm and I did this roughly around 11am in the morning. I had no issues paying, as I did that online, and there were no hidden charges. So the price quoted is the price I paid, which always helps.

The gentleman duly arrived on time and he was very professional and explained what he was doing at all times. Once the job was completed he advised me of the guarantee and left the area clean and tidy.

I would happily use again

May 15, 2024
Unprompted review
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Reply from weunblockdrains.com

Dear Andy,

Thank you for taking the time to leave such a detailed and positive review. We're glad to hear that you were satisfied with our service, from arranging a same-day appointment to the transparency of our pricing. It's great to know that our professional arrived on time, kept you informed throughout the process, and ensured the area was left clean and tidy after the job was completed.

We’re pleased that the guarantee provided added reassurance and that you would happily use our services again. Your feedback is much appreciated and helps us continue to deliver high-quality service.

Rated 5 out of 5 stars

Knowledgeable and fair.

The engineer came promptly, he was very knowledgeable and sorted the problem efficiently. We have had problems with our drain in the past and he also outlined a plan to resolve these issues in the future.

April 25, 2024
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Dear Geoff,

Thank you for your review. We're glad to hear that our engineer arrived promptly, was knowledgeable, and efficiently resolved your drain problem. It's great to know that the plan outlined will help prevent future issues. We appreciate your feedback!

Rated 5 out of 5 stars

Very happy with the work

Very happy with the work, the engineer fixed our blockage and explained to us what he did and showed us too. Very good price also

January 31, 2024
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Reply from weunblockdrains.com

Thank you for your review. We're pleased to hear you're very happy with our service and pricing. It's great to know our engineer effectively fixed the blockage and took the time to explain the process to you. Your feedback is much appreciated!

Rated 5 out of 5 stars

From initial enquiry to finished job…

From initial enquiry to finished job very professional and customer focused. Would recommend without a doubt. The engineer Mark is a credit to the company.

January 31, 2024
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Reply from weunblockdrains.com

Dear Mike,

Thank you for your kind review. We're delighted to hear about your positive experience and appreciate your recommendation. We'll be sure to pass along your praise to Mark. Your feedback means a lot to us!

Rated 5 out of 5 stars

Shower blockage

Telephoned in the morning with a shower blockage and was given a same day appointment. Was also phoned 20 mins before arrival. Mark was super efficient and knowledgable and nothing was too much trouble. Problem seems sorted but we also have the reassurance of the 100 day guarantee. Nice people to deal with!

January 31, 2024
Unprompted review
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Reply from weunblockdrains.com

Dear Linda,

Thank you for your wonderful review. We're glad we could provide a same-day appointment and keep you informed about the arrival time. It's great to hear that Mark was efficient and knowledgeable in resolving your shower blockage. We're pleased that the 100-day guarantee offers you added reassurance. We appreciate your kind words and are happy you had a positive experience with us!

Rated 5 out of 5 stars

Blocked Drainage in the garden

The contractor was very professional and did a very wonderful job.
Quite honest with the charges which I think was reasonable as well.
The contractor was very prompt and kept to the time they promised to be at my place

January 31, 2024
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Dear Dominic,

Thank you for your review. We're pleased to hear that you found our contractor professional, prompt, and honest with the charges. It's great to know that you are satisfied with the work done on your garden drainage. Your feedback is much appreciated!

Rated 5 out of 5 stars

Drain cleaning

I highly recommend this company - thank you so much for your help today. Keiran was fabulous, so calm, proffesional, efficient and caring. Drains cleared out all in a couple of hours. Will recommend to family and friends

January 9, 2024
Unprompted review
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Reply from weunblockdrains.com

Dear Sarah,

Thank you for your glowing review and high recommendation! We're thrilled to hear that Keiran provided such calm, professional, efficient, and caring service. It's wonderful that the drains were cleared out swiftly. We appreciate your willingness to recommend us to your family and friends.

Rated 5 out of 5 stars

Outstanding from start to finish

From logging on to the site to the engineer showing up and completing the job was outstanding. I would so recommend these guys. I was shocked at how quick and prompt they turned up and how the guy just got on with it, did what he needed to do, left no mess and job done. In a good way I hope I never have to use again but if I do, I know where to go. Thanks guys. Job well done.

January 4, 2024
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Dear Pete,

Thank you for your outstanding review! We're delighted to hear about your positive experience from start to finish. It's great to know our engineer arrived promptly, worked efficiently, and left no mess. We appreciate your high recommendation and kind words. While we hope you won't need us again, we're here for you if you do!

Rated 5 out of 5 stars

I had a blockage in my flat that had…

I had a blockage in my flat that had caused my sink to overflow twice over Christmas, it was very stressful and caused damage.
I contacted Mark in the evening at weunblockdrains.com, he was very helpful, he gave me an instant quote and told me he could be out the next day.
In the end, with his expert advice, I found out the problem was with communal pipework in the flats, so the council sorted out the problem, but without Marks help this would've ended up being at my cost.
Can't thank Mark enough, and it's nice to know that this is a completely honest and reliable company to deal with. Five stars all the way ⭐⭐⭐⭐⭐

December 30, 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Hi Bryan,

Thank you for your kind words and your positive review. We are glad to hear that you were able to resolve the issue with your sink and that Mark was helpful and informative. We will pass your lovely comments across to him 😊

We always strive to provide honest and reliable service to our customers, and we appreciate your feedback.

We hope you had a wonderful Christmas and we wish you all the best for the new year. If you ever need our services again, please don't hesitate to contact us.

From all the Team at weunblockdrains.com

Rated 5 out of 5 stars

Brilliant service right from the word go.

Right from the moment my call was answered I was made to feel confident that my problem would be solved, with no hidden charges. I was given a time for an agent to call, a fixed price for the job and was told I would be contacted by the agent 20 minutes before their arrival. All these things happened as promised. The problem was solved by a very friendly agent, and I only wish I had known about these guys years ago.

December 29, 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Thank you, Paul, for your kind words and positive feedback. We are delighted to hear that you had a great experience with our service and that your problem was solved quickly and efficiently. We appreciate your trust in us and we hope to serve you again in the future. From all the Team at weunblockdrains.com

Rated 5 out of 5 stars

Superb service

Superb service. Same day visit just 4 days before Christmas. All sorted within half an hour. Great communication and friendly service. Can’t recommend highly enough

December 22, 2023
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Reply from weunblockdrains.com

Thank you, Jonathan, for your kind words and positive feedback. We are delighted to hear that you were satisfied with our service and that we could help you with your drainage problem just in time for Christmas. We appreciate your recommendation and we hope to serve you again in the future. From all the Team at weunblockdrains.com

Rated 5 out of 5 stars

Excellent service

Excellent service, solved our problem with in 3 hours.

December 21, 2023
weunblockdrains.com logo

Reply from weunblockdrains.com

So happy we could be of help, Michael! From all the Team at weunblockdrains.com

Rated 5 out of 5 stars

Very quick to come to the site

Very quick to come to the site.
Very efficient and found problems quickly
Helpful and useful advice
Does not rip you off with the price
Definitely recommend

December 20, 2023
weunblockdrains.com logo

Reply from weunblockdrains.com

Hi Vanessa!

Thank you for your kind words and positive feedback. We are delighted to hear that you were satisfied with our service and that we were able to solve your problem quickly and efficiently. Your review means a lot to us and motivates us to keep improving our standards. We appreciate your trust and loyalty and hope to serve you again in the future.

From all the Team at weunblockdrains.com

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