weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Very prompt, good job

Very prompt, got the job done. Nice guys

August 9, 2023
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Reply from weunblockdrains.com

We’re so grateful that you took the time out of your day to share your review with us. Thank you for your fantastic feedback. Have a great day!

Rated 5 out of 5 stars

Excellent 5 star service at all levels.

Excellent 5 star service at all levels.
Would thoroughly recommmend.

August 7, 2023
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Reply from weunblockdrains.com

Thank you for your fantastic feedback. We’re so grateful that you took the time out of your day to share your review with us.

Rated 5 out of 5 stars

Problem with a soakaway

5 star service which sorted out the problem

August 6, 2023
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Reply from weunblockdrains.com

Hi Elaine. Thanks so much for sharing your fantastic feedback about our service. We really appreciate your review. So happy we solved the problem!

Rated 5 out of 5 stars

Blocked outside drain

Absolute quality service from Mark , got a phone call to tell me what time he would be at my property and turned up early , sorted out my blockage in no time explaing what was causing it and how to avoid it in future, so helpfull and friendly as well , would recommend Mark and the company he works for to anyone
Thanks again Mark top fella

August 6, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi John. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again for the review! We will pass along your awesome comments to Mark.

Rated 5 out of 5 stars

Absolutely First Class Service

Called them at 2:40pm, they arrived at 3:45pm, and cleared the block drain within 30 mins. They even cleaned up the mess that was caused by the blocked drain under the sink for me. I cannot recommend these guys highly enough, an absolutely fantastic first class service for a fixed price of £120.

August 3, 2023
Unprompted review
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Reply from weunblockdrains.com

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!

Rated 5 out of 5 stars

100% Recommend

100% Recommend! No BS. Super quick, went out of their way. No fuss pricing. Perfect service 😊🙌

July 25, 2023
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Reply from weunblockdrains.com

Woooooo 😁👍🙌 Thank you for leaving an excellent review!

Rated 5 out of 5 stars

The professionalism of this company

The professionalism of this company, the knowledge they impart keeping you informed at every stage, and a generally good person and the amount of work they put in was well worth the price. Alex from Essex.

July 29, 2023
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Reply from weunblockdrains.com

Hi there Alex. We’re so grateful that you took the time out of your day to share your review with us. Thank you for your fantastic feedback. Have a great day!

Rated 5 out of 5 stars

Excellent service

Excellent service, booked online for a convenient time and day for me. I was contacted as promised on the time of arrival on the day. Polite, courteous and helpful service, can't speak more highly of the service I received.
Would definitely reccommend and use again if I needed to.

July 25, 2023
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Reply from weunblockdrains.com

Hey there Ann. So happy you had a great experience with us! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Had an external drain blockage…

Had an external drain blockage overnight and woke to spillage on our driveway. Booked online for a 9-10am appointment at 8.30am on a Sunday morning. Got a call 10-15 minutes later from a chap called Mark, who asked if I could reschedule to 11.15am which was fine. He arrived at 11.10 and I explained the issue and he set to work. He had the blockage cleared within the first 20-25 minutes and then spent the next hour and a half de-scaling the pipework. This, in my opinion was above and beyond what I would have expected and he left the site clean and tidy. All in all, I couldn’t be more pleased and the price paid was fixed so I had all this done for the price I was quoted on their website. I would definitely recommend Mark and this company.

July 30, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Mr Ward. Thank you so much for taking the time to leave such a detailed review. We all take great pride in our work, and our sincerest hope is that it helps each one of our customers to get their home back to running smoothly! We will pass along your wonderful comments to Mark 😁👏

Rated 5 out of 5 stars

Drain problem fixed in no time... happy customer!

Having had such a stressful week with blocked drains & various plumbers all saying they could help & then failing, it was so refreshing to meet Mark.
He listened to the issues & was able to pinpoint the cause of the problem. He had all the up to date equipment, charged a fair price and said that he would come back should the issues reoccur.
I have no hesitation in recommending this company.

July 27, 2023
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Reply from weunblockdrains.com

Hey there Lynne! We’re so grateful that you took the time out of your day to share your review with us. You don’t know how much your fantastic feedback means to us here at weunblockdrains.com. We’ll make sure the entire team and Mark receives your feedback!

Rated 5 out of 5 stars

Impressive work.

Quick response and very professional approach to a tricky problem.

July 16, 2023
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Reply from weunblockdrains.com

Hi there Ian. Thank you for your wonderful feedback. We are thrilled that our company was able to help you to get your problem resolved!

Rated 5 out of 5 stars

Prompt, efficient and value for money.

Easy to book on live chat with Mark. John phoned ahead before the agreed appointment time and fixed my blocked drain, offering advice on how to avoid future issues. Prompt and efficient service, would recommend.

July 27, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi NB. We are super happy you tried out our new chat widget and found it helpful. Great to hear the tech is working! Thank you so much for taking the time to leave us feedback. Happy to hear you had such a positive experience with us!

Rated 5 out of 5 stars

Thoroughly recommend

Quick response, friendly and did the job well

July 14, 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Peter 😊 Thanks so much for sharing your experience with us. Happy to be of help.

Rated 5 out of 5 stars

Great serice at Newhouse…

Excellent service by the guy and his great manner was most appreciated, the last time i had a lockage i cleare it myself what a job that was, I will ise you again if need be, thanks

June 23, 2023
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Reply from weunblockdrains.com

Hi John 😁 So happy we managed to solve your drainage problem. Have a wonderful day!

Rated 5 out of 5 stars

First class service

Very clear and intuitive booking system, albeit the engineer arrived a week early as he was in the vicinity. No complaint from me.

First class service ... very thorough and comprehensive. Drains fully restored. John a great job

July 17, 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Alan. So happy you had a great experience with our booking system! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us. We will pass along your comments to John, the tech guys and the rest of the team.

Rated 5 out of 5 stars

surface water unblock

attended to in a workmanlike manner

July 5, 2023
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Reply from weunblockdrains.com

Hi David. We’re so grateful that you took the time out of your day to share your review with us. Many thanks.

Rated 5 out of 5 stars

Weunblockdrains review

Mark turned up on time and quickly diagnosed the problem and set about power flushing from the only accessable part of the drain.
The blockage was soon cleared and tested from all toilets and sinks. He then cleaned up the mess from the overflow. All done within an hour.
Excellent service,highly recommended.
Kevin from Wickford Essex.

July 9, 2023
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Reply from weunblockdrains.com

Hi Kevin. Thanks so much for sharing your fantastic feedback about our service. We really appreciate it. If there is anything I can help you with in the future do not hesitate to contact the team directly.

Rated 5 out of 5 stars

great experience

After numerous companies letting us down we booked we unblock drains online extremely easy to do and booked an appointment next day. Mark phoned 15 minutes prior to arriving bang on time and was an absolute pleasure to have in our house he quickly located our problem with a blocked toilet and fixed it, very friendly and approachable and respectful of the house, would not hesitate to use the company again thanks again Mark!!

July 8, 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Michelle. It’s great to hear that you had a positive experience with weunblockdrains.com. Mark will be happy to hear that his hard work has paid off! We will pass your wonderful comments along to him. Thanks so much for sharing your feedback about our service 😁

Rated 5 out of 5 stars

Outstanding Service.

Made a telephone call, explained the issue and within two hours John the engineer arrived. Price was clearly explained beforehand with no hidden extra charges which was reassuring.
John was fantastic, explained what he was doing throughout the time he was here and repeatedly asked me if I was happy with the job he was doing.
Extremely happy with the outcome.
Highly recommend this company!

July 3, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Molly. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you, and we’ll make sure that John receives the recognition. Thanks again!

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