weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Very reliable

Very reliable , helpful and knowledgable . Kept me up to date with arrival time . Prompt and unblocked toilet very quickly .

June 9, 2023
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Reply from weunblockdrains.com

Hi there Steven. We are thrilled that you had such a great and meaningful experience with weunblockdrains.com. Thank you for leaving a review.

Rated 5 out of 5 stars

Great service

Great service. Mark phoned in advance to inform me that he was going to be late.
Used shoe coverings when walking through property.
Very polite and professional. Blockage cleared.
I wouldn’t hesitate to use this company again if needed and definitely would recommend.

May 19, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Michelle. Thank you so much for your valuable feedback. We really appreciate your amazing review!! We are thrilled that our company was able to help you to get your drainage problem resolved. We take great pride in our work. We will pass along your lovely comments to Mark.

Rated 5 out of 5 stars

Quick, efficient, friendly and professional service

I made an appointment online this morning, for this morning.
I knew the cost upfront. Shaun and his colleague let me know they had been held up a little, so communication was good. They had the right mix of friendliness and professionalism, fixed my problem and double checked it was sorted.
They explained what the issue was and how to help prevent it from recurring.
Fabulous clean (had shoe covers), quick, efficient and friendly service (i get very anxious about hiring tradesmen) made me feel at ease.
Thank you 😊

June 5, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Kirsty. We are thrilled that you had such a great experience with weunblockdrains.com! And that we got your drains back to running smoothly. Your feedback is much appreciated.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, kept me informed when original time slot could not be met due to unforseen circumstances, both the office and engineer really friendly and helpful. Found the issue quickly, cleared the blockage, and ensured whole area cleaned and flowing, highly recommended for your blocked drains

June 2, 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Gareth. It’s great to hear that you had a positive experience with the team at weunblockdrains.com. Thanks so much for sharing your feedback, we will make sure your comments are passed along to the entire team 😁 Have a great day!

Rated 5 out of 5 stars

Great service

Great service - cannot recommend highly enough.

June 1, 2023
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Reply from weunblockdrains.com

Hi there Damian. We are thrilled that you had such a great and meaningful experience with weunblockdrains.com. Thank you for the recommendation!

Rated 5 out of 5 stars

A very efficient and easy to use…

A very efficient and easy to use service and good value. Great communication, very respectful of your home and wore shoe covers. Will absolutely use again if I need to....

June 2, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi there David. We are thrilled that you took the time to leave such a positive review. We all take great pride in our work, and our sincerest hope is that it helps each one of our customers to get their home back to running smoothly! Many thanks!

Rated 5 out of 5 stars

Amazing fast service.

Booked on line all very easy, arrived on time phone call to let us know they were on the way, problem diagnosed and dealt with in a very professional way, our drain was flowing again in under half an hour, I would highly recommend this company and would not hesitate to use them again, should I have another drain issue.

May 24, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Chris. Thanks so much for sharing your fantastic feedback about our service. We really appreciate it. If there is anything I can help you with in the future do not hesitate to contact the team directly. Many thanks!

Rated 5 out of 5 stars

The online booking system is great

The online booking system is great - to the point of booking in the evening for an early call out the next morning. Engineer called on route. Lovely guy - got on with the job in hand and all resolved promptly. Highly recommend these guys - thank you :)

May 24, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Steve. We’re thrilled to hear you had a great experience with us. So happy you found our online booking system so easy. We love it too 😁 Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again!

Rated 5 out of 5 stars

very reliable

very reliable
we are very happy with the service these guys provide i would recomend them anytime

May 24, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Jeff. We’re so grateful that you took the time out of your day to share your review with us. It is great to receive such positive feedback. Your review made our day!

Rated 5 out of 5 stars

Phoned in advance to inform me they…

Phoned in advance to inform me they were going to be a little late. Used shoe coverings when walking through the house. Very polite, did the job quickly and stayed to ensure that the drain was definitely unblocked.

May 19, 2023
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Reply from weunblockdrains.com

Hi Jo. It’s great to hear that you had a positive experience with weunblockdrains.com. We sincerely thank you for taking the time to share your thoughts with us! Many thanks.

Rated 4 out of 5 stars

Professional and helpful

Professional and helpful. Explanation for job undertaken.

May 21, 2023
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Reply from weunblockdrains.com

Hi Judy. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again for the review!

Rated 5 out of 5 stars

Excellent polite efficient friendly…

Excellent polite efficient friendly service. Job done!

May 21, 2023
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Reply from weunblockdrains.com

Thanks so much for sharing your fantastic feedback about our service! We really appreciate it. If there is anything we can help you with in the future do not hesitate to contact us. Many thanks and take care.

Rated 5 out of 5 stars

Friendly and on time! Fixed it!

They arrived on time and was very friendly.
Found the problem in the first few minutes and got to work!

Highly recommend

May 19, 2023
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Reply from weunblockdrains.com

Hi Lucy. We’re so grateful that you took the time out of your day to share your review with us. It is great to receive such positive feedback. Many thanks.

Rated 5 out of 5 stars

100 Day guarantee is brilliant!

This is my second review in a week as I had to call weunblockdrains back out again as for some reason, we suffered a drain relapse and it stopped fully draining again. However, true to their word, they arranged for Mark to come back out to us again very quickly as part of their 100 day guarantee and got it sorted. It was a bit of a mystery as to what happened but the bottom line is that it is now all sorted and so I echo my words on the previous review, adding in that the 100 day guarantee is brilliant, and works! Thanks so much guys.

May 14, 2023
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Reply from weunblockdrains.com

Hello again Phillip! We’re so grateful that you took the time out of your day to share your review with us. You don’t know how much your fantastic feedback means to us here at weunblockdrains.com. We’ll make sure the entire team and Mark receives your feedback!

Rated 5 out of 5 stars

Service was fast and efficient

Service was fast and efficient. The engineer was friendly and helpful.

May 19, 2023
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Reply from weunblockdrains.com

Hi Alice. Thank you so much for taking the time to leave us feedback. Happy to hear you had such a positive experience! 👏😁

Rated 5 out of 5 stars

These Guys Are Good

They were prompt, early even (after calling to see if it was ok to be early), sorted the problem quickly & efficiently at a very competitive rate. Will definitely use again.

May 14, 2023
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Reply from weunblockdrains.com

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Many thanks!

Rated 5 out of 5 stars

All the reviews on here are spot on

All the reviews on here are spot on, booked online 10pm and got to us early next morning. Sorted the problem and then some. Outstanding service from Mark. Thank you

May 15, 2023
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Reply from weunblockdrains.com

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Mark receives the recognition. Thank you again, have a great day!

Rated 5 out of 5 stars

Great service for a reasonable price

Great service for a reasonable price. I was able to book easily and the appointment was scheduled really quickly. The person who attended my property was really friendly and helpful. I would definitely recommend.

May 15, 2023
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Reply from weunblockdrains.com

Hi Matt. Thanks so much for sharing your fantastic feedback about our service. We really appreciate your review. So happy we solved the problem!

Rated 5 out of 5 stars

Expertise & friendliness of Kyran who…

Expertise & friendliness of Kyran who went above & beyond. Cannot recommend this company enough. Thank you so much. Will recommend to everyone

May 16, 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Emma. Thank you for your wonderful feedback. We are thrilled that our company was able to help you to get your problem resolved! We will pass along your comments to Kyran.

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