They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more
Company replied
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See what reviewers are saying
All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more
Company replied
We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more
Company replied
Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more
Company replied
Company details
Written by the company
When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.
Contact info
Basepoint Centre, IP3 9BF, Ipswich, United Kingdom
- 0808-169-4660
- hello@weunblockdrains.com
- weunblockdrains.com
Mark did a fantastic job in clearing my…
Mark did a fantastic job in clearing my drains in an emergency. Quick response time and a very professional service! Would highly recommend!!!
May 3, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Jo. Thanks so much for sharing your fantastic feedback about our service and Mark - we will pass your comments along. We really appreciate your review. So happy we solved the problem!
Really amazing service
Really amazing service, I will use them again and recommend to others. Very experience person, polite and friendly.
May 3, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Srinivasan. Thank you for your valuable feedback. We are thrilled that our company was able to help you to get your drainage problem resolved swiftly. We take great pride in our work. Thanks again for your kind words and for being a fantastic customer.
Great service from Mark and team
Great service from Mark - plenty of notice, very polite, very easy booking service! Better yet, unknowingly sorted my boiler issue due to a blocked condensate pipe, saving me a fortune! Best £120 I have ever spent. I wouldn’t hesitate to recommend this company
May 2, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Martin. Thank you for your wonderful feedback. We are thrilled that our company was able to help you to get your problem resolved! We take great pride in our work. Thanks again for your kind words and for being a fantastic customer.
Booked at 7.30 on site by 10.30 was…
Booked at 7.30 on site by 10.30 was sceptical about the set price of £120 ,guy was polite kept me informed throughout the visit, was waiting for the to do this its extra, never happened kept to the advertised garenteed price would highly recommend this company.
May 2, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Paul. Thank you so much for taking the time to leave us feedback. Happy to hear you had such a positive experience with us!
Excellent
Kyran arrived the same day we rang. He had all the right kit and quickly solved the problem. Clearly a highly competent and experienced drain engineer, I highly recommend his services.
April 25, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there Jonathan. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. We will pass your wonderful comments along to Kyran. Have a great day! 😁
Would definitely use again ... .
Company had technological issues and were very apologetic for missing the appointment time. They arrived later and were very friendly. Would definitely recommend them for any drainage issues.
April 27, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Robert. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again for the review!
Would definitely recommend this…
Would definitely recommend this company. Easy to book and offered same-day visit. Engineer contacted us with confirmation of time and arrived on time. Problem identified and rectified within an hour.
Big thank you to Mark for a great job.
April 27, 2023
Unprompted review
Reply from weunblockdrains.com
We’re so grateful that you took the time out of your day to share your review with us. You don’t know how much your fantastic feedback means to us here at weunblockdrains.com! So happy that we managed to solve the problem and we will pass along your comments to Mark 😁👏
A very satisfied customer
Very knowledgeable, quick service, very pleasant. They came out and sorted everything the same day I contacted them. Really pleased with the result. Didn't make the visit spread over into another hour so kept the price down. 👍
April 26, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there Debbie. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. Have a great day! 😁
A thoroughly positive experience
A thoroughly positive experience all round. Very helpful in keeping me informed about arrival time. Mark was extremely polite, curtious and explained each procedure that he needed to carry out with simple words! Very interesting to have the camera view too. I think the visit was well worth the money and done and dusted in the same day of making the booking online. I would highly recommend.
April 26, 2023
Unprompted review
Reply from weunblockdrains.com
So happy you had a great experience! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us. We will pass along your comments to Mark.
Highly recommended!
I can highly recommend this company. The engineer (sorry didn't ask for his name!) was very professional, dedicated and friendly! Did his best to resolve the issue with the great final result. Thank you!
April 26, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there Karina. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback about our service! Have a great day!
AMAZING customer service
My husband called this morning and someone was out to us by the afternoon. Mark who came to our property was very very helpful and polite, we would highly recommend this company and Mark!! Thank you. Fantastic customer service. From the Cracknells at Bawdsey
April 26, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Courtney. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you, and we’ll make sure that Mark receives the recognition. Thanks again!
All round great service
All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave, he put a camera in the drains to make sure no problems, founds some roots blocking further down, cut them out, checked the neighbours manhole. Found some cracks and advised me on how to take it up with Thames Water before spending any money myself.
Will definitely use them for any drain problems in future!
April 26, 2023
Unprompted review
Reply from weunblockdrains.com
Hello Matt, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We sincerely thank you for taking the time to share your thoughts with us.
Booked my appointment at 0830 and the…
Booked my appointment at 0830 and the engineer arrived by 1030 on the very same day. Super professional, thorough and cleaned up everything even outside the drain. Couldn’t be more grateful! 5⭐️
April 25, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Luke. Thank you for your valuable feedback. We are thrilled with the 5 star review. We take great pride in sticking to our time slots! Happy to hear you had such a positive experience.
Efficient, friendly and reasonably priced
Efficient, friendly and v reasonably priced service. Kyran was super helpful and sorted out problems at two different properties.
Can highly recommend.
April 25, 2023
Unprompted review
Reply from weunblockdrains.com
It’s great to hear that you had a positive experience with weunblockdrains.com. Kyran will be happy to hear that his hard work has paid off! Many thanks for the review.
Amazing. I can not falut this company
I can not falut this company. I called to speak to someone first and Sean was very helpful, talked me through their process and reassured me. Kyran was the engineer that came out and he was amazing, he listened to the problems I'd had and was very thorough in finding what the problem was. He quickly fixed it, no mess, no drama.
I would recommend this company in an instant.
Very impressed
April 24, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Julie. Thank you for your valuable feedback. So happy to hear you found me helpful. We are thrilled that Kyran was able to help you to get your drainage problem resolved swiftly. Thanks again for your review. Shaun.
Great company definitely recommend
Arrived within 2 hours of online booking. Did excellent and thorough job. They have excellent equipment and were quick and professional. I would definitely recommend this company.
April 14, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there John. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback about our service 😁
Mark and his team
Mark and his team, including Kieron were amazing, on time, extremely knowledgeable and helpful, we had quite a big job involving neighbours and they were incredibly courteous to all concerned. I couldn’t recommend them more highly, thank you
April 19, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there Ben. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback, we will make sure your comments are passed along to the entire team 😁 Have a great day!
Stubborn sink bath toilet blockage
The lovely Kyran arrived at my address and resolved my stubborn bathroom sink/bath/toilet blockage on the hour. He was courteous at all times and was extremely clean and tidy. This is the first time I’ve used this company and I would definitely recommend and use them again. Thank you Kyran
April 20, 2023
Unprompted review
Reply from weunblockdrains.com
Hey there Sue. It’s great to hear that you had a positive experience with weunblockdrains.com. Kyran will be happy to hear that his hard work has paid off! We will pass your wonderful comments along to him. Thanks so much for sharing your feedback about our service 😁
Quick and efficient service!
Mark was professional, prompt and a good communicator- an absolute pleasure to deal with!! And excellent value of money- Alan T
April 20, 2023
Unprompted review
Reply from weunblockdrains.com
Hi Amy. Thanks so much for sharing your wonderful feedback about our service. We will pass along your comments to Mark. Many thanks!
Super helpful
Great service and reassuring attitude. I can only recommend them.
April 18, 2023
Unprompted review
Reply from weunblockdrains.com
Thanks so much for sharing your experience with us. Happy to be of help.
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