What gift Reviews 

92
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Very average product but looks okay from a distance. Tho better than some $2 store options. Packaging had it squashed into the smallest courier bag they could get away with so time needed to be spent... See more

Rated 5 out of 5 stars

Instant action taken upon my review. Thank you for your brilliant work.

Rated 5 out of 5 stars

I had previously bought a kimono through Whatagift and loved it. In fact I loved it so much I ordered another of a different colour. The price was very reasonable and the fabric stood up well to f... See more

Rated 4 out of 5 stars

I would recommend whatagift. After receiving an incorrect item, I was extremely pleased that the follow up communication addressed my concerns and resolved my issue. Very happy with the quality of the... See more

Company details

  1. Online Marketplace

Information provided by various external sources

What A Gift is a leading platform created in Australia and delivering goods all around the world for a flat cheap shipping cost. Our goods are some of the best selling gifts from around the world that we have sourced and are generally the most popular and standing out presents you can buy.


Contact info

3.9

Great

TrustScore 4 out of 5

92 reviews

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3.9

All reviews

(92)

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Rated 1 out of 5 stars

These are fake guys

I ordered deer statue sculpture from this website. It’s been one and half months. Package not arrived at all. They given one tracking number, it keeps changing, no use at all. I tried calling everyone whatagift, international carrier and local carrier , no one able to locate my package. They promised me a maximum of 4 weeks delivery time at the time of ordering. They are not trustworthy and pathetic. Try avoid buying here.

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

Not to be trusted.

bought from what was marketed as an Australian site, but no the items were shipped from China. I like to shop locally due to environmental reasons and one deck of cards is possibly counterfeit so I will never use this website again.

March 1, 2022
Rated 1 out of 5 stars

Shipping and delivery was very poor

Shipping and delivery was very poor, if you don’t have the things in stock than it should say that in the order form as you order it. Items I received were not like what was pictured and I received the wrong thing on one of items.
Customer service was fantastic though, all of my emails were answered very promptly.

March 1, 2022
Rated 2 out of 5 stars

Very average product but looks okay…

Very average product but looks okay from a distance. Tho better than some $2 store options.
Packaging had it squashed into the smallest courier bag they could get away with so time needed to be spent straightening and making look presentable.

February 10, 2022
Rated 4 out of 5 stars

Happy

The slippers are so cute. They are part of my granddaughters (8yrs) Christmas present, I have no doubt that she will love them.
Very Happy with my purchase.

December 21, 2021
Rated 1 out of 5 stars

The team was very unhelpful

The team was very unhelpful. Thought I was receiving a set of 3 statues, which I happen to receive only one from the set for a ridiculous price. The lady on the phone when I called was outright rude and could barely understand her. Will never shop with this horrible site again!!!

October 27, 2021
Unprompted review
What gift logo

Reply from What gift

Dear Tammy,

Sorry to hear that you were not happy with your purchase. I have gone through your order and it seems like you selected 1 pcs so not sure why you thought there were 3 pieces going to come? The listing variant showed 1 pcs and even confirmation email we sent once order was placed shows 1 pcs. Having said that we have offered you to return the package for a refund and we are hear to help.

Please let us know if you need any help in returning the goods by sending us an email on info@whatagift.com.au

Thanks
Natasha

Rated 5 out of 5 stars

Purchased a glass chess set

Purchased a glass chess set - kept me informed about delivery and when it arrived with a chip in 1 of the pieces they replaced the whole set and it arrived promptly. They kept in touch through the whole process and I would buy from them again

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

Very slow delivery with no…

Very slow delivery with no communication about why.

September 9, 2021
What gift logo

Reply from What gift

Dear David,

I am sorry about your delay in delivery. I can see that you placed an order on 7th August and goods were delivered within 21 business days as per what was mentioned in that particular item you purchased.

We currently work with over 100 suppliers from Australia, New Zealand, US and China who ship our goods out for our customers and each product mentions how long that product will take for delivery. However we are trying to improve shipping times by negotiating better shipping times with courier partners and we will soon be within 7 business days for most of our goods before Christmas.

Once again sorry for the delay for your delivery and hope you give us another chance in the future.

kind regards
Natasha

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