Wheelie Bin Storage Direct Reviews 

1,115
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally sturdy product quality, noting that the robust timber structures make a very tidy and attractive addition to any outdoor space or driveway. Buyers also appreciate the prompt delivery service, incredibly helpful drivers, and straightforward assembly supported by detailed and clear instructions. Some people also felt that the heavy wooden lids could benefit from hydraulic systems or piston struts for much easier daily lifting. Additionally, a few reviewers mentioned that properly aligning the doors or following the assembly diagrams could occasionally require some extra careful effort and patience.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the sturdy build and high-quality timber... See more

Quality

Customers expressed great satisfaction with the overall quality, highlighting the sturdy and well-constructed... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrived promptly, on... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt delivery... See more

Instructions

Consumers find instructions to be very easy to follow and straightforward for assembly. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with my wheelie bin storage direct experience and end product. From going on line to look for it on their web site to the the delivery. Excellent communication, the direct chat option... See more

Rated 5 out of 5 stars

Ordered the Quattro 4 x 240ltr wheelie bin storage, galvanised version. Website was easy to use and gave all the info and drawings to reach a decision. Delivery was well notified and arrived in the ti... See more

Rated 5 out of 5 stars

Nice and easy to navigate website with plenty of information regarding the various products. Pricing was 'spot on' and the store was UK made, which was a 'must have' for me. The order process was... See more

Rated 5 out of 5 stars

Excellent communication throughout with good advice about the right choice of product. Prompt delivery and assistance on arrival as well as a superb product with good, clear instructions. The bin stor... See more


Company details

  1. Garden Furniture Shop

Written by the company

Disguise your wheelie bin with a top quality wheelie bin storage unit. Browse our range of premium build bin covers today. Made in the UK. Free delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,115)

82 reviews in the last 12 months

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Rated 3 out of 5 stars

Recent purchase of a triple wheelie bin and recycling box storage

The quality of the triple wheelie bin and recycling box storage is not as good as the one I bought in the past. I am afraid but the landscapers who assembled it weren’t impressed. They laughed when I told them how much I paid for it and told me it wasn’t a good deal 🤷‍♀️

November 25, 2024
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for your feedback. We're sorry that your recent purchase did not meet your expectations. It's worth noting that landscapers often have a unique perspective on products, and their criticism can sometimes reflect their personal opinions or preferences.

Our triple wheelie bin and recycling box storage is designed with durability and functionality in mind, and we believe it offers excellent value for its purpose. That said, we’re always open to constructive feedback and continuously work to improve our products. If there’s any specific points they raised or you'd like to show us the product you bought in the past so we can compare, please don’t hesitate to reach out to us directly.

Thanks, WBSD.

Rated 4 out of 5 stars

We are very pleased with our new bin…

We are very pleased with our new bin store - it looks very robust and well built. My only "complaint" is that I think the website could have been clearer on assembly times. My estimate is that it took two fairly capable people working for 3 hours to assemble our quad bin store.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really solid and good quality store

Really solid and good quality store. Two man job to put together and a good few hours, but worth the price. Should last years …hopefully. Good company - top comms and recommended…

November 29, 2024
Rated 5 out of 5 stars

Smart solution to messy bins.

Ordering easy. Delivery via palette - requires customer transfer from street. Bin store construction simple using instructions provided. Bin store has been made using interlocking slats. Looks much smarter than bins with open slats. Very pleased with quality.

June 20, 2024
Rated 4 out of 5 stars

A good product & easy to assemble.

A good product & easy to assemble.
Unsure about the quality of the wood as one piece was bent & required amateur carpentry.

November 29, 2024
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the feedback. We would replace any parts if the timber had warped or bent that impacted assembly.

Rated 5 out of 5 stars

Excellent quality bin shed

Liked the fact that the company could ship to my landscaper.
Good quality bin shed, looks great.
Customer service was excellent, they respond promptly.

November 27, 2024
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the feedback.

Rated 4 out of 5 stars

Good quality workmanship and sturdy…

Good quality workmanship and sturdy construction which went together well once I had worked it out. The instruction leaflet is very small and difficult to decipher and the inventory was missing one piece despite the delivered package being complete. Instructions could be clearer.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product & service

Great service from the team. I ordered 3 weeks in advance for a pre agreed delivery date. I was not disappointed as their chosen pallet network delivery van arrived as promised. They helped offload and took away the pallet.
Assembly instructions are easy to follow and the quality of the product is very good.
Really happy and would recommend them.

Well done!
Stuart (Dartmouth)

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

All good

All good. Placed an order, order acknowledged, order delivered. Assembly straight forward. Does what it says on the tin.
All round a good experience. Only one thing no one wants the transport pallet!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

Highly recommended company. The parcel box we ordered is sturdy, well constructed, waterproof and looks good! It has a 10 year warranty on it so I'm hoping it's going to last.

October 8, 2024
Unprompted review
Rated 4 out of 5 stars

Would recommend

The communication from the company during purchase and delivery was timely and accurate. The product was relatively easy to put together. The final product is really robust and I’m sure will last a very long time. The build instructions could perhaps be a little clearer for those of us less talented at woodwork..

October 15, 2024
Unprompted review
Rated 4 out of 5 stars

Good additon to the garden

Great product, wheelie bins fitt in perfectly. Looks good in the garden. The only addition I made was to add a couple more angle brackets to the to to make it a bit more stiff.

October 15, 2024
Rated 3 out of 5 stars

Low quality fixing pack

The wood structure seems good and sturdy but what was disappointing was the fixings. For the price we paid, the hinges, screws, chains etc were really low quality and I can see us replacing them after 1 winter.

October 20, 2024
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Hi,

Thank you for the review.

The ironmongery is designed to last far longer than one winter. If something were to go wrong then we'd replace them for you.

Kind regards,

James

Rated 3 out of 5 stars

Poor construction

The team are good but the product is poor!

The wheelie Bin storage has a fault with the design of the lids.
Rainwater (and there has been a lot recently) is channelled between the sections and finds it's way into the interior of the storage , where it stays.
The unit has to be on flat base .
I had hoped it would be suitable for dual purpose with log storage but no it just covers the bin .
The front bars used to square up the unit are inadequate , so any movement pulls the unit out of square, pulling the screws out,
This leads to water ingress , flooding the interior.
It is a pity because the actual panel and doors are well made, it is just the construction which is lacking.
Sorry but not a good product , you have been warned .

September 15, 2024
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Hi Simon,

This is the 3rd review you have left saying the same thing. I will paste our response to the previous review below. Thanks.

"We want to clarify that the bin store is not advertised or designed to be used as a log store, as it's not built to be completely water-tight. The store's design is intended to serve its primary purpose of housing bins. While you may be able to use tarpaulin or other coverings to protect wood from moisture if you choose to store logs inside, we offer a dedicated log store specifically designed for this purpose, featuring a mineral felt roof to keep the contents dry.

Regarding the front bars being inadequate - we would need to see some pictures here because pulling the screws out would not be considered normal. Especially when the floor bars are also fitted. Is the unit on a level surface? Please send some pictures to help@wheeliebinstoragedirect.co.uk so we can take a look.

We always encourage customers to contact us before purchasing if they have specific needs so we can ensure the product will meet their expectations."

Thanks.

Rated 4 out of 5 stars

Good quality product

Very pleased with the 3-bin storage. Well made and good quality. Delivery was slow. Took over four weeks from order to receipt. Some of the instructions could have been clearer. Took two of us around six hours to construct it. Pleased with the end result.

October 2, 2024
Unprompted review

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