Summer Garden Buildings Reviews 

Awful. Sent a greenhouse, box was open so I returned it 2 weeks ago, they have checked return and now they are charging £86 courier charge to return despite being well within the return window. Absolutely terrible customer service and attitude . The consumer act states they are responsible for item being delivered in correct condition and if not they are liable for costs. They have suggested I seek professional advice!!! Avoid, as if you have any problem with your purchase THEY ARE VERY UNHELPFUL. I will continue to dispute this

The car port is super. Very well packed. Good standard of materials. Excellent instructions.
The experience was badly let down by the delivery company DX.
Delivery was arranged and confirmed for Tuesday. The roof arrived Wednesday and the frame Thursay afternoon. Despite telephoning them Tirsday afternoon and Wednesday afternoon. They wasted 2 days of my time sat in the house waiting

The very quick delivery time between order date and delivery, 2 days. The quality of the product and the assembly instructions.

Arrived on time and well packaged. Assembly instructions were basic but still easily followed. Overall construction good. Happy with the product purchased, no issues identified to date.

Bought their bin store and have treated it twice but no treatment can make up for poor materials, weak construction and rusted staples. They should be ashamed charging prices for this rubbish.

In response to your reply, it looks worse than the bins!
Your product documentation doesn't specify how frequently to treat these inferior materials. Should it be done every other week? What about the rusty staples?
Does regular treatment also prevent the lids from bending when raised?

Summer garden buildings
Gazebo exerlent
instructions easy to follow
well labeled and well packaged
Delivered next day can't fault it

Very quick delivery . Well packaged items arrived damage free. Very impressed with quality of the product and the finished structure - a 10ft x 8 ft aluminium lean to pergola. Clear assembly instructions with all parts itemised and marked. Our issue was that we used it to cover a gap between our house and the boundary wall which tapered by 1ft, so we had to cut it on the skew which was interesting !
We are delighted with the finished job and think it was great value for money.

Excellent service from ordering to delivery and the quality of the garden furniture is very good.

Ordered a cabin after I lost my wife in July last year as a project to occupy me.
Anyway starting the project was delayed as two base logs were warped.
I rang them on a Thursday and the guy said I can get two made up
I rang again on the Monday the guy said the same and added it'll be about 7 days.
15 minutes later I rang back and told him to sent to logs for me to cut to shape....they arrived the next day.
Cutting them to shape took me 15 minutes.
When the cabin was completed two rows of shingles blew off in gusty weather even though the weather had been scorching the sticky sealing stips did not bond.
They wanted me to pay for replacements and said they didn't have many.
I wasn't happy being asked to pay and would have expected free replacements as a good will gesture considering how much I had spent.
Anyway I managed to piece together the shingles and sealed everything with black mastic.
The shingles are firmly in place now
The completed cabin looks great

Ordered a Gazebo online from this company. Not yet taken delivery of this as one of their reps has advised that we need to offload the heavy item off the van for the driver who is unable to assist! WTH!!! Never heard of such nonsense! Both my husband and I are retired pensioners and in no fit state to do this. Moreover, there was no mention of these delivery conditions on the website when I ordered and on the invoice. The carrier now has the item ready to deliver but we're not accepting under these ridiculous conditions!
Would avoid ordering from this company if they expect their customer to do their donkey work for them!

Update: Item delivered 20th July onto driveway via a 3rd party pallet company. Noted driver had to use manual powered jack. Unsure why this option hadn't been offered previously. Prior to item being delivered we were given the option to pay additional costs of £504 for a crane delivery! Even though issue was resolved, I will NEVER purchase from this company and urge anyone considering a purchase to ensure they read all of the t's and c's and in particular, the delivery instructions.

The product was packaged well, delivered on time at to the right location. Driver helped me carry it onto site.
Product looks a bit flimsy when unpacked but looks great once assembled. I had 2 queries whilst building my 8m long lean to carport and they where answered in a timely manner.
No bits missing and clear instructions. Assembly video was also good.

Great product, easy to assemble, and looks stunning.

Delivery was well planned and executed; all parts were included and well packed.

The quality of the supplied screws could have been better, as some heads sheared off and some rounded off, but there were enough spares.

DO NOT USE THIS COMPANY. I’ve had a greenhouse for the last 20 years without any problems. I ordered the 8x10 greenhouse from this company and once built, it was obvious that the quality was poor. Three panels blew out within two weeks, and the customer support that followed was delayed and poor. They have advised me that as I live within 4 miles of the English Channel, and on a new build estate close to the countryside, it is essentially my fault that the panels have blown and they are unwilling to replace them. The wind here is minimal, and they are basing their response on assumptions. I have also fitted the greenhouse to a six inch concrete base, three inches higher than the flimsy the one they provide, which they claim has raised the greenhouse to a significant level to be ncur the additional wind required to blow out the panels. Poor quality product and poor customer service. Avoid at all costs unless you want to waste your money.

Avoid this company. We purchased a shed from them in August 2025 and the problems started immediately. The shed delivered was not the correct one, and even the instructions were wrong. On the day of delivery, the wooden door was already bent and split — we reported this straight away and sent photos, but nothing was done.

Within just a few months, the ship‑lap panels began coming apart, the wood warped, and the roof started leaking. The overall build quality has been extremely poor, and these issues appeared well before the shed was even six months old.

Despite repeatedly contacting the company and providing evidence of the faults from day one, they have offered no help, no repair, and no responsibility. Very disappointing product and even worse customer service.

My reply
Update – 8 July 2026:
In response to the company’s reply: I did email on 19 August 2025 and reported that the wrong shed and incorrect instructions were delivered, along with several faults visible on the day of installation. I did not receive any reply at that time.

I have since sent photographs showing the shed’s rapid deterioration, including splitting panels and widening gaps. I have also emailed again on 8 July 2026 requesting an update, as the shed continues to worsen. I will update this review once the company provides a full response or resolution.

I have asked if if there is any warranty on the product I have purchased but not response since 7 days ago.
Specifically is with regards a lean to aluminium gazebo wich all polycarbonate sheets have been damaged by the hailstorm.
The other roof on which I used polycarbonate sheets purchased elsewhere ist absolutely fine.

No comment.

I ordered a bin store from here expecting a decent quality product. Less than a year later it’s falling to pieces, would avoid ordering from here. Customer service aren’t even replying to my emails.

7 weeks into a 4 to 6 week delivery window and still no delivery date. At six weeks which was the end of the delivery I emailed, it took two emails for them to get back to me but still no real info. They have now told me to call Albany sheds myself…. They can’t be bothered. As with all these things they take the money immediately and then don’t give any thought to a customers. No updates, no comms and no service. Please don’t use these as the service is rubbish and they don’t care about customers …and I still have not got my shed,
I can’t comment on the product because they can’t be bothered to deliver it on time!