Wheelsetgo Reviews 19

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wheel Store

Written by the company

As a sister-company to BB Wheels, an online leader in wheels and tires, WheelSetGo offers the same expert fitment advice, timely customer service, and quality products… but offers sought-after add-ons. We mount and balance! As a small, yet resourceful family-owned business based in Albany, Minnesota, we’re dedicated to offering the perfect combination of wheel fitment knowledge, product mix, mount and balance services, and helpful customer service. We prioritize efficiency, and we know you do too. That’s why we provide wheel and tire packages that come pre-mounted and balanced. Typical delivery to your door can occur within just 7-14 business days after placing your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2023 last call charger rt

after speaking to your salesman i believed his name was troy he made the rest of purchasing a breeze
he was able to help me pick the correct tires for my rims
i will definitely recommend you guys
thanks

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Online process is good but were this…

Online process is good but were this company shines is in the customer service. Called to ask question about my new wheels and tires and the guy was friendly and very helpful. Thank you!

March 11, 2025
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

TIH Mobile,
Thank you for your fantastic review! We're happy to hear that you had a smooth online experience and that our customer service team could assist you. Providing friendly and helpful support is our top priority! We appreciate your business and look forward to serving you again.
Thank you,
WSG

Rated 5 out of 5 stars

Customer service was awesome

Customer service was awesome. Can't wait for the new wheels and tires to arrive!!!!

February 27, 2025
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Arthur,
Thank you for your kind words! We're glad you had a great experience with our customer service. We can't wait for you to receive your new wheels and tires—you're going to love them!
Thank you,
WSG

Rated 5 out of 5 stars

The people are very professional

The people are very professional

February 14, 2025
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Rickie,
Thank you! We appreciate your kind words and are glad to hear you had a great experience with our team. We look forward to serving you again!
Thank you,
WSG

Rated 2 out of 5 stars

Purchased 4 tires

Purchased 4 tires. 2 of them would not balance. For weeks I sent FR Balance proof. Bottom line BBWheels' return policy is written so that they assume no responsibility for products they sell. They blame it on manufacturer. I pay to send 2 tires back, IF approved for exchange I pay to have non defective tires shipped back. If not approved IDK what happens. I assume if I want 4 tires on my truck I'd have to pay to have the 2 defectives shipped back to me. Not to mention the cost of install etc. Buy from BBWheels at your own risk. You will eat 2 what you buy if there's a problem.

September 13, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Gary,
Thank you for bringing this matter to our attention. We apologize for any dissatisfaction you may have experienced with your purchase. Please note that all warranty products are required to undergo the warranty process once mounted. Rest assured, the manufacturer will thoroughly assess the situation and ensure that any products not meeting the established standards will be replaced.
Thank you,
WSG

Rated 5 out of 5 stars

I'm very very pleased with the services…

I'm very very pleased with the services and the products that were available they were even nice enough to give me a call because I had messed up a little bit on my order and fixed everything up for me I can't wait for my items to arrive so that I can use them and be happy

June 10, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Tosha,
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels

Rated 4 out of 5 stars

The process was fast

The process was fast/but still waiting on wheels,(04/24 order place),give update when they arrive

April 27, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Isaiah,
We would not be able to grow and develop without feedback like yours, we hope to have you back again soon.
Thank you,
WSG

Rated 5 out of 5 stars

Great customer service fast shipping

They have A1 customer service nice kind make sure you get exactly what you want. Pretty fast shipping as well all together 10/10 experience will recommend

May 1, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Clifford,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
WSG

Rated 5 out of 5 stars

So far everything has been great

So far everything has been great! Finding the right wheels to fit my bagged 03 s10 was easy and fast. Selection was incredible! Now just waiting fir my wheels to arrive

February 23, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Jeremy,
Thank you so much for this great 5-star review. We appreciate your business and helping to share the word.
Thank you,
WSG

Rated 5 out of 5 stars

Very knowledgeable very helpful

Very knowledgeable very helpful. Great people to work with. Got me exactly what I needed.

February 16, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Tim,
We appreciate the fantastic review and are glad we could be of service.
Thank you,
WSG

Rated 5 out of 5 stars

Fast shipping

February 3, 2024
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Isaac,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
WSG

Rated 5 out of 5 stars

Crazy fast shipping.

November 16, 2023
Unprompted review
Wheelsetgo logo

Reply from Wheelsetgo

Eric,
Thank you for taking the time to share your experience with us, we very much appreciate it. We are happy to hear you received everything so quickly!
Thank you,
WSG

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look