Wheelzy Reviews 78,940

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 5 out of 5 stars

Thanks for making towing and customer…

Thanks for making towing and customer service an easy and great experience! One phone conversation and the job was handled expeditiously.

May 11, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we could make your towing and customer service experience easy and great! We appreciate your kind words.

Rated 5 out of 5 stars

It was a quick and easy process I went…

It was a quick and easy process I went on there website filled out information and sold my car to then same day very professional I received my money same day I was trying to just get my car off my hands and they made it easy

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad the process was quick and easy for you! It's great that we could help you sell your car and receive payment on the same day. We appreciate your feedback!

Rated 5 out of 5 stars

Wheelzy was very impressive with their…

Wheelzy was very impressive with their responsiveness, communication, and professionalism. Grateful they were there when we looked - made the process that much easier.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear we impressed you with our responsiveness, communication, and professionalism. We appreciate you choosing us!

Rated 5 out of 5 stars

Excellent and fast that’s is the only…

Excellent and fast that’s is the only thing I can say, very pleased with the customer service and also with Carlos the drive of Towing company that tow my baby BMW Z3 1997 convertible he was very very nice and polite person!!

May 19, 2026
Unprompted review
Wheelzy logo

Reply from Wheelzy

We're so glad to hear you had an excellent and fast experience! It's wonderful that our customer service and the towing driver were very nice and polite. We appreciate your feedback!

Rated 5 out of 5 stars

the speed of buying my car was a good thing…

the speed of buying my car was swift.would of enjoyed more money but everyone probably say the same.think ill probably be selling wheelzy another car soon.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're glad to hear your car selling process was swift! We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Double check everything

It was good and very helpful it’s my first time using it and it went smoothly. Would do it again

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad your first experience went smoothly and was helpful. We appreciate you saying you'd use us again!

Rated 5 out of 5 stars

Smooth and Easy Process

Wheelzy made the process of selling my car surprisingly easy and stress-free. The quote process was quick, communication was clear, and the pickup process was convenient. I appreciated that they handled everything professionally and kept me updated throughout the process. The driver arrived on time, and payment was provided as promised. Overall, it was a smooth experience and a great option for getting rid of an older vehicle without the hassle.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that selling your car was surprisingly easy and stress-free! It's wonderful to know that the quote process was quick, communication was clear, and the pickup was convenient. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

The customer service was excellent from…

The customer service was excellent from the first person I encountered to the last. All it took was one phone call. Transfers to different partners as I came closer to finalizing the deal was seamless. I was on the line with a human the entire time. However, be prepared for negotiations as this is where the majority of your time will be spent. Once you have agreed on a price, the rest of the process was seamless. We were able to schedule a pickup for my vehicle the same day. So, within a couple of hours, my car was sold and I had a check in my hand. They also follow up with you after the sale regarding the bill of sale. This was my first experience with Wheelzy and it was great. They are very professional. I would recommend them.

May 14, 2026
Wheelzy logo

Reply from Wheelzy

We're so pleased to hear that your first experience with us was great and that our team provided excellent customer service from start to finish! It's wonderful to know the process was seamless once the price was agreed upon, and we appreciate your recommendation.

Rated 5 out of 5 stars

They picked up the vehicle on time

They picked up the vehicle on time. And received money for it. Everything went smoothly.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're glad to hear everything went smoothly with your vehicle pickup and payment. Thank you for your feedback.

Rated 5 out of 5 stars

Professional and fast service

Professional and fast service. We agreed to pick up the car without any problems. The tow truck driver arrived on time, the process of handing over the car was calm and clear. Payment and documents were processed without delay. Overall, the experience of cooperation was positive.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that our service was professional and fast. We appreciate you mentioning the on-time arrival and smooth process. Thank you for your positive feedback!

Rated 5 out of 5 stars

Smooth Easy Process!

They were honest, punctual, and friendly. Definitely recommended!

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we were honest, punctual, and friendly! We appreciate your recommendation.

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