Wheelzy Reviews 78,935

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 5 out of 5 stars

They were fast

They were fast, easily accessible, and gave me a good deal. Delivering the car was smooth.

May 18, 2026
Wheelzy logo

Reply from Wheelzy

We're glad we were fast and accessible, and that you received a good deal. We appreciate your feedback!

Rated 5 out of 5 stars

The customer service was great

The customer service was great. And they made sure they were in contact at all times with us and made the process very simple. No hoops to jump through. Very easy process. Thank you! Will definitely be using this company in the future!

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so pleased to hear our customer service was great and that we kept in contact throughout the very simple process. Thank you for your kind words!

Rated 5 out of 5 stars

Very fair price for my car

Very fair price for my car.
Picked car up the same day with check in hand. Timely pickup and courteous driver and assistant.
Could not have been handled better!

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear you received a fair price and that the pickup was timely with a courteous team! We appreciate your kind words.

Rated 5 out of 5 stars

Called on a Sunday

Called on a Sunday, in one phone call- got a price for me vehicle and it was picked up asap!! So Easy! People were really nice, and communications/updates were great.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the process was easy for you, from getting a price to the quick pickup! It's wonderful that our team was nice and communications were great.

Rated 5 out of 5 stars

They are extremely eager to help

They are extremely eager to help, with their tower checking in and explaining step by step, the driver was extremly friendly, and they worked with my schedule despite odd hours, still gave the best price I could find from multiple companies.

Great service if you are looking to get rid of an old car.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear we could help you! It's wonderful that our team was eager to assist and worked with your schedule. We appreciate you recommending our service!

Rated 5 out of 5 stars

Nice and easy process and pick up

Nice and easy process and pick up. But was given a cash option multiple times but still ended up getting a check instead. Other than that it was good.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're glad to hear you found the process easy! We apologize for the confusion regarding the payment method. We appreciate your feedback.

Rated 5 out of 5 stars

Wonderful Company - Great Experience…

I had a wonderful experience using Wheelzy to get rid of a 1998 Escort that was not running. Along with excellent customer service and super fast turn around time, the amount that they paid for the vehicle was generous. I will definitely continue to use Wheelzy in the future and have already recommended this service to family, friends and coworkers.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear you had a wonderful experience using our service to sell your vehicle! It's great that our customer service, fast turnaround, and generous payment met your expectations. We appreciate your recommendation!

Rated 5 out of 5 stars

Excellent Service

They were fast, easy, got the car the same day, paid me fairly. Tow truck driver was kind and free. They took care of all the dmv documents. They were available by text and phone all time and answered fast. Would use them again!

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that our service was fast and easy, and that you received a fair payment! It's wonderful that our tow truck driver was kind and that we handled the DMV documents.

Rated 5 out of 5 stars

Quick and easy pickup

Quick and easy pickup. No hassle over price and money was handed over seamlessly.

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're glad your pickup was quick and easy. We appreciate hearing that the process was seamless!

Rated 5 out of 5 stars

Pleasure to work with!

The experience I had with Wheelzy was great! They provided a quote over the phone sight unseen and trusted my word on the condition of the vehicle. Gave me a great offer to purchase my vehicle and picked it up within a week.

May 19, 2026
Wheelzy logo

Reply from Wheelzy

We're glad you had a great experience! We appreciate you noting our fair offer and quick pickup. Thanks for your positive feedback!

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