Where Bluebirds Fly Reviews 

116
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of unique gifts and the extensive customization options, allowing them to create truly personalized and thoughtful presents. The presentation is frequently highlighted, with many noting the beautiful and thoughtful packaging that enhances the gift-giving experience. Reviewers also commend the excellent service, noting the ease of the ordering process and the consistently fast and reliable delivery. Many people appreciate the great value for money and the overall positive impact on recipients, who are consistently delighted with their thoughtful presents.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the wide selection of items and the ease... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and speed, with many... See more

Service

Users describe positive interactions with service, highlighting its reliability and efficiency in delivering... See more

Value for money

Reviewers consistently express satisfaction with the value for money, highlighting affordable prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where Bluebirds Fly is my favourite gift service for finding something really sweet for someone special; gifts that you can't find on the high street. It makes life so easy when you can trust a lovely... See more

Rated 5 out of 5 stars

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing! Was packaged beautifully too... See more

Rated 5 out of 5 stars

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. B... See more

Rated 5 out of 5 stars

I am SO glad I found this company - I'm overseas and wanted something sent in the UK to a family member and found WBF online. I did a 'custom' package, and it was so easy. The variety of items was te... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

At Where Bluebirds Fly, we believe the most meaningful gifts are the ones made with love. That’s why we create bespoke gift boxes and personalised care packages designed entirely by you. Our curated gift hampers let you choose the perfect combination of thoughtful items to comfort, celebrate, or simply show someone you care. Whether you're sending a birthday gift, a care package, or a “thinking of you” surprise, every box is hand-packed with attention to detail and beautifully wrapped. We make it easy to send a heartfelt gift that feels personal, genuine, and full of meaning, just as if you’d put it together yourself. Thoughtful gifting. Beautifully delivered. www.wherebluebirdsfly.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(116)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So thoughtful and unique

I was really happy with the present I ordered for my boyfriend. He wasn’t feeling well, so I picked the little heart with “Get Better Soon” and honestly, no one else in my city offers “get well soon” gifts like this! I was also worried I wouldn’t find anything related to history, because he’s a total history nerd, but he absolutely loved the book and the effort behind the whole gift.
Despite him being a bit inattentive (typical men!) and accidentally throwing away the bracelet and the sweets that were at the bottom of the box, he was still incredibly happy. So thank you very much I will definitely order again!
It would be wonderful if you could expand the selection of historical books (i’m not talking about royals ). The website also glitched a little when I tried to add an extra card with my custom message it just wouldn’t add it to the basket for some reason even though I tried three times.
Other than that I’m extremely satisfied. Highly recommend! ❤️

November 20, 2025
Rated 5 out of 5 stars

Great customer service

Unfortunately, Royal Mail managed to screw up the delivery of a gift box, but Where Bluebirds Fly customer service team were fab in sorting it out!

Once the gift arrived, it was very much loved.

Would recommend.

November 25, 2025
Rated 5 out of 5 stars

A great birthday gift for a friend

A great birthday gift for a friend! Ordered a gift pack from here, recipient was very pleased. Saw a picture of the package and it was very cute. Also was sent very quickly, great service!

November 19, 2025
Rated 5 out of 5 stars

Great gift pack for avid readers

Easy to order, well priced products. Wish there was a few more titles to choose from but good selection regardless. Nice options for treats to add to gift pack. Good feedback from gift recipients. Have ordered from here a few times, fast, prompt and reliable.

November 3, 2025
Rated 2 out of 5 stars

I wrote a card to go with my gift but…

I wrote a card to go with my gift but it was not enclosed so i am very disappointed

October 29, 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Hi Alice, We’re so sorry to hear you were disappointed. We’ve checked your order and it looks like the ‘no gift message’ option was selected when building your gift box, which means a card and message wouldn’t have been included or come through to us with the order information. If a message was added earlier, it would only be removed if the ‘no gift message’ box was selected afterwards — it’s an easy thing to miss when editing your gift. We apologise again for any disappointment and hope the person you sent it to still enjoyed your gift. We’ll also take another look at how that step appears on screen to help avoid any confusion in future. Thanks for sharing your feedback.

Rated 5 out of 5 stars

Wonderful experience!

I ordered a custom gift box for an ill loved one. I am overseas and wished I could be there with them, so the ability to be able to hand pick items gives such a personal touch to the gift and the recipient was thrilled! Fantastic options to choose from. I will definitely be using this company again to send gifts to my family and friends!

October 28, 2025
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Reply from Where Bluebirds Fly

Hi Sophie, Thank you so much for your lovely review! We’re so happy to hear your loved one enjoyed their gift, and you loved hand-picking the items for them. Thanks again! - Where Bluebirds Fly

Rated 5 out of 5 stars

My mum was so pleased with her surprise…

My mum was so pleased with her surprise
I live in Australia so was wonderful to chose something so personal xx well done would definitely use again

October 17, 2025
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Reply from Where Bluebirds Fly

Hi Alison,
We’re so happy your mum enjoyed her surprise! It’s great to hear you could send something so personal from Australia. Thank you for your lovely words.

Where Bluebirds Fly

Rated 5 out of 5 stars

Lovely gift…

Lovely gift which arrived on time and well packaged. Lots of choice to make up your own box more personal too.

October 10, 2025
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Reply from Where Bluebirds Fly

Thank you so much for your kind review! We’re glad your gift arrived on time and that you enjoyed being able to personalise your box.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Sent as a gift to my daughter in the UK…

Sent as a gift to my daughter in the UK from Australia. She got a great boxed gift that was what was expected and a great surprise. The little extras like the autumn leaves looked great.

October 13, 2025
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Reply from Where Bluebirds Fly

Hi Lee, Thank you so much for your lovely review! We’re so happy to hear that your daughter enjoyed her surprise.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Great options

Great service, it was great to be able to choose the content of the gift and good value

October 7, 2025
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Reply from Where Bluebirds Fly

Hi Karen,
Thank you so much! We’re glad you enjoyed building your gift box and we hope the person you sent it to loved it.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Better than expected, so much range and well crafted hamper

Exactly as I customised, the order turned out so beautiful, clearly a lot of effort is out into each hamper to craft it precisely. The range of gifts to choose to go along with the book is exciting and can fit any gift recipient. It was also a super quick processing time so I wasn't left waiting at all.

October 7, 2025
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Reply from Where Bluebirds Fly

Hi Hannah,
Thank you so much for your lovely review! We’re so happy to hear your gift turned out beautifully and that you enjoyed building your own gift box.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Amazing value and perfect gift

Amazing value and perfect gift. Loved the selection of books and gifts. Will definitely buy again :)

September 26, 2025
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Reply from Where Bluebirds Fly

Hi Louise, Thank you so much! We’re so glad you enjoyed the selection and managed to build the perfect gift.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Excellent service

Excellent service, my friend was very pleased with the gift. I have recommended this company to friends already. Thank you

September 27, 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review! We’re delighted your friend enjoyed their gift and really appreciate you recommending us to others.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Lovely gift

Lovely gift. Was appreciated by the recipient. Would buy again. Thankyou

September 27, 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review!

Where Bluebirds Fly 💙

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