Where Bluebirds Fly Reviews 

116
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of unique gifts and the extensive customization options, allowing them to create truly personalized and thoughtful presents. The presentation is frequently highlighted, with many noting the beautiful and thoughtful packaging that enhances the gift-giving experience. Reviewers also commend the excellent service, noting the ease of the ordering process and the consistently fast and reliable delivery. Many people appreciate the great value for money and the overall positive impact on recipients, who are consistently delighted with their thoughtful presents.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the wide selection of items and the ease... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and speed, with many... See more

Service

Users describe positive interactions with service, highlighting its reliability and efficiency in delivering... See more

Value for money

Reviewers consistently express satisfaction with the value for money, highlighting affordable prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where Bluebirds Fly is my favourite gift service for finding something really sweet for someone special; gifts that you can't find on the high street. It makes life so easy when you can trust a lovely... See more

Rated 5 out of 5 stars

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing! Was packaged beautifully too... See more

Rated 5 out of 5 stars

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. B... See more

Rated 5 out of 5 stars

I am SO glad I found this company - I'm overseas and wanted something sent in the UK to a family member and found WBF online. I did a 'custom' package, and it was so easy. The variety of items was te... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

At Where Bluebirds Fly, we believe the most meaningful gifts are the ones made with love. That’s why we create bespoke gift boxes and personalised care packages designed entirely by you. Our curated gift hampers let you choose the perfect combination of thoughtful items to comfort, celebrate, or simply show someone you care. Whether you're sending a birthday gift, a care package, or a “thinking of you” surprise, every box is hand-packed with attention to detail and beautifully wrapped. We make it easy to send a heartfelt gift that feels personal, genuine, and full of meaning, just as if you’d put it together yourself. Thoughtful gifting. Beautifully delivered. www.wherebluebirdsfly.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(116)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and efficient service

Sent promptly - lovely touch with the lavender sprigs. Also it's a great product which doesn't appear to be stocked in many places.

June 14, 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Hi Fiona, thanks so much for your kind words.
We’re so happy to hear you loved your purchase!
Where Bluebirds Fly

Rated 4 out of 5 stars

Lovely gift boxes

June 13, 2025
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Reply from Where Bluebirds Fly

Hi Heather, thanks so much for your lovely review! We’re really pleased to hear you think the gift boxes are lovely. If there’s ever anything we can do to make them even more special, please feel free to get in touch. Thanks again for choosing us!

Rated 5 out of 5 stars

Great company with unique ideas

I used this company to send a thoughtful gift after receiving one myself, which was a wonderful and novel (to me) experience. The website was easy to navigate to tailor a unique and lovely gift box, which was then delivered very quickly and much appreciated by the recipient.
I am already planning to send another gift.

June 3, 2025
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Reply from Where Bluebirds Fly

Thank you so much for taking the time to leave such a lovely review. I’m so pleased to hear that you found the website easy to use and that your gift was well received. It’s especially lovely to know you found us by receiving a gift yourself! Thank you again — it really means a lot.

Rated 4 out of 5 stars

good chose of products

good chose of products for a really good price, quick delivery, my friend really loved her gift.

Web page a bit glitchy, wouldn't let me add a gift card, when I went back to try again I lost my basket and had to start again. But would still use Where Bluebirds Fly again .

June 4, 2025
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Reply from Where Bluebirds Fly

Thank you so much for your lovely review—and for choosing us to send a gift to your friend! We're really glad she loved it. Sorry to hear the website was a bit glitchy when you tried to add a gift card—we know how frustrating that can be, and we’re looking into it to get things running more smoothly. It really means a lot that you'd still shop with us again despite the hiccup. Thank you for the honest feedback—it helps us get better!

Rated 5 out of 5 stars

As ever

As ever, where bluebirds fly have done a beautiful job with their wonderful gift boxes. I love the items and I feel proud to use this service.

May 21, 2025
Unprompted review
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much, Maryanne. It really means a lot to hear that — we're so glad you love the gifts and feel proud to use us 💙

Rated 5 out of 5 stars

Excellent 👍🏼

Excellent 👍🏼
Had this arranged from Australia for a friend in hospital in the UK.
They were overwhelmed with the gift. All the doctors and nurses have commented on how beautiful the packaging is and the idea of it the package.
Much better than food.

May 12, 2025
Unprompted review
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for taking the time to leave a review — we’re so glad it arrived safely and that your friend appreciated it. Hope they are feeling a little better now 💙

Rated 5 out of 5 stars

Definitely send a gift with this company.

I've used these guys for the second or third time - they're excellent. Gifts arrive on time and are always enjoyed. A friend I sent one box to loved hers so much that she sent one to her own mom. 10/10 I recommend using this product and service.

May 20, 2025
Unprompted review
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thanks so much, Tess! It really means a lot that you’ve come back to us again. So lovely to hear your friend enjoyed her gift enough to send one on to her mum — that honestly made us smile. We’re so grateful for your support and kind words 💙

Rated 5 out of 5 stars

I sent a package from Where Bluebirds…

I sent a package from Where Bluebirds fly to my brother to cheer him up. I was looking for something a bit different and this package was perfect.
I had a ball choosing all the packaging and then choosing the gifts (a book, some chocolate, some tea and a hug).
It was unbelievably good value compared to a bunch of flowers or a plant and much more useful and fun. My brother so appreciated it.
I can’t believe they can do all that for £20.
I was so impressed I contacted the company and Laura has been a delight.
I can’t wait to use the company again. Brilliant gift!!

May 10, 2025
Unprompted review
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Hi Shannan, thank you so much for taking the time to leave such a detailed and thoughtful review, it is very much appreciated! I’m so pleased that your brother loved his gift and that we could help you create something special to send all the way from Australia. Thank you again for trusting us with this! - Laura

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, beautiful packaging and great quality items. Brought a smile to its receiver! Love when companies just get it spot on. Will definitely be using them again.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a gift box for my wife who was…

Bought a gift box for my wife who was feeling a bit down. I picked 5 items including a necklace and socks for only £20 excluding delivery . There were lots of options to choose the 5 items from . The gift box was a very good standard and very professionally put together . My wife was delighted with the gift box and everything in it

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great service. 100% recommend.

Sent a box of goodies to a friend a number of weeks ago and she loved everything inside. Great site with a good range of things to put in your box. At the time some items were unavailable but I presumed it was down to high demand (no issues with that though). Would 100% recommend as a gift for a friend.

June 10, 2020
Unprompted review

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