Belong, By James White Reviews 214

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service received from start to finish, highlighting the team's professionalism and transparency throughout the entire process. Many people appreciate the excellent communication, noting that the team kept them well-informed and made the often-stressful process feel smooth and well-managed. Reviewers frequently mention the staff's friendly, approachable, and efficient nature, with many feeling well-advised and supported at every stage. The company is often described as going the extra mile, offering timely advice and proactive support to keep sales moving, even in challenging markets. People also noted the team's ability to handle issues with solicitors and manage viewings effectively, contributing to a stress-free experience.

What people talk about most

Service

People report positive experiences with service, often describing it as personal, honest, and professional.... See more

Staff

Customers had positive experiences with staff, consistently describing them as extremely helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting the friendly approach and willingness to go the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers imm... See more

Rated 5 out of 5 stars

I recently sold my house with the help of Helen and James, and I couldn’t be more pleased with the service. From the very beginning, their communication was excellent. Clear, timely, and always keepin... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

This is the second time I used Belong

Throughout the sale of my mum’s property, Helen kept in touch with me every week with updates.
Without Helen pushing for the sale to go through, I feel we would have been another 2 weeks waiting for the chain to proceed.
I have used Belong for the sale of my property in Honley and now my mums.
I’d recommend Belong, particularly Helen and Charlotte, who were always on hand and followed through what they said they would do.

Thank you

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish James and all the…

From start to finish James and all the staff were excellent, very professional kept, me informed and updated at every moment, did all the house viewings and received all feedback. Wouldn't hesitate on recommending Belong to anyone. Thankyou.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Thank you to Charlotte and Helen who made the transaction and transition so much easier for my family and I.
The staff here are incredibly kind, very professional and wonderful people. I would highly recommend their services to anyone looking to sell their home.
Thank you for everything ladies! All the best!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service…

Both Helen Charlotte were fantastic they kept us up to date with our purchase.
Liaising with our seller whenever we had a question.
Daniel did a great sales job selling us the property

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great team at Belong

We enjoyed friendly, professional, service throughout the selling process from the whole team at Belong. Good communication at all times, we always felt we were in good hands. Great support at critical moments, when updates were really needed. A big shout out to Charlotte, in this respect.
Wishing all at Belong a happy and successful New Year!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Thank you.

Excellent and prompt service immediately spring to mind from James and all his staff at Belong. Throughout the marketing and viewings I was always well informed and from the date of accepted offer kept in the picture of progress. I have no hesitation in recommending Belong, by James White Estate Agents as a professional business. Very easy to speak to and get the job in hand done.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service.

Excellent service from the team at Belong. James did our original viewing, we are familiar with the area, he is however very knowledgable. Communication from the team in the office was first class. Helen is reactive to all calls and emails, with very fast response times, she had no problem calling the vendor if we needed to know anything, and would liaise with the solicitors, again with excellent response times. Charlotte is very good too, if you left a message, again it was responded to super quick. Special mention to Daniel, each time I called is to the office, if Helen was busy, Daniel would engage in conversation, he’s super friendly and looks set to have a very bright future in estate agency. Exceptional service, thank you.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

(Where we) Belong are Brilliant

Wow. Just completed sale of a property with the fantastic help of "Belong" Honley. The team helped us navigate the process, along with a few bumps (not of Belong making), in a very friendly and professional manner. We particular appreciated the regular and timely communication along with a proactive approach to resolving issues along the way. Their knowledge of the local market and related business contacts was invaluable.
The term "Above and beyond" can be overused but not in this case!
Thanks again Helen, James, Charlotte and Daniel.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch and first rate!

Both as a landlord and seller I have found Belong to be top notch and first rate.
Belong rent out a property for me and they are so efficient, on the ball and nothing is too much trouble.
I recently sold a property with them and they really went the extra mile for me.
Helen, James and all the team are wonderful.
I can't recommend this agency enough!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

"I had a fantastic experience renting a…

"I had a fantastic experience renting a house through Belong estate agents. The entire process was seamless, from the first viewing to receiving the keys. The team was incredibly professional, friendly, and responsive to any questions I had. They made sure all the paperwork was clear and easy to understand, and the move-in process was smooth with no stress.

What impressed me the most was their attention to detail and quick response to emails. They were always just a phone call away, and every issue was resolved swiftly. I highly recommend Belong Estate Agents for anyone looking for a reliable, hassle-free renting experience!"

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

James and his very helpful colleagues…

James and his very helpful colleagues made the whole process as easy as possible for ourselves, with exception of modern day time constraints for the conveyancing procedures, we were looked after throughout and would recommend this local service to anyone looking to sell

September 16, 2024
Unprompted review
Rated 4 out of 5 stars

BELONG estate agents - very helpful during our recent house move.

We found BELONG estate agents in Honley, very helpful during our recent house purchase, and move to a new area. Helen in particular, was a great help and source of information. As we were new to the Huddersfield area, Helen was able to recommend several local trades people, who we required for various jobs. She was also of great assistance in passing questions/answers between us and the vendors, and keeping us informed of the progress of our house purchase.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Helen and her team have been fantastic…

Helen and her team have been fantastic from start to finish with all their help and advice regarding the purchase of an apartment for my mum. They’ve kept us informed and updated regularly with the purchase and wouldn’t hesitate to use them if ever looking to use them to sell our own property.

Thank you so much 😊

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

James White and his team at Belong…

James White and his team at Belong dealt with the sale of my house professionally and with a lot of patience during a difficult six months, Charlotte especially helped me through several frustrating times. I would not hesitate to recommend Belong to anyone thinking of selling their property.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Quite exceptional service and specialist knowledge

Using Belong to find a new tenant for my property has been the best that my husband and I have experienced in over 30 years of dealings with estate agents.
We look for 4 things when choosing an agent for a residential letting:
1. Up-to-date knowledge of the local market to guide on fair and reasonable pricing of the rent.
2. A current understanding of all regulations relating to residential lettings.
3. Effective and professional marketing of properties.
4. A high level of customer support for both the landlord and tenants.

James, Helen and the team at Belong delivered well above our expectations on each of the above requirements which we are delighted with.Thank you!!

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Recommendation without reservation

I contacted James White at ‘Belong’ following a recommendation from a friend – Belong had sold her property over a weekend following the failure of another Huddersfield company to achieve a sale over a period of several months. Comparing the online information from the previous company and Belong the difference was evident.
We had two properties to sell and the first contact gave us an immediate appointment. James White’s expertise and experience in the market was evident from this first meeting. He provided a detailed analysis of market trends, helping us understand how and when to sell.
Effective communication is a real strength of James and all who work at Belong, this was pivotal in fostering a transparent and trusting relationship, essential in such significant financial transactions. I know that his successful relationships with the purchasers gave them the confidence to move forward. His ability to clearly explain the complexities of a sale was particularly helpful.
I feel James’ tailored services to my individual needs, as a client, underscored his commitment to providing a personalised experience, it certainly meant I had absolute confidence throughout the process.
Belong’s genuine care and support extended the relationship beyond a mere transaction, offering a more holistic and reassuring experience, they connected us with reliable moving services and made recommendations of which local solicitor to use. Both companies lived up to their recommendations.
Professionalism and reliability would be my summary of the service offered by Belong and I can recommend them without reservation.
AND one important additional point – they didn’t disappear when the sale board went up as so many agents are reported to do. James rang on moving day to ask if I needed anything and then drove out to collect the keys from me!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Good contact throughout

Good contact throughout and I felt like Belong and James were working hard behind the scenes to make the buying negotiation and buying process as fair and clear as possible.

March 1, 2024
Unprompted review

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