My mats for Audi Q3 Boot liner did not fit I did not want a replacement as didn’t think quality was good, they do not want to give a refund I have asked several times, now saying a new one will he s... See more
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Firstly, let's get one thing straight – these are not luxury car mats. The underside is just a basic grey fabric with a backing that feels very cheap, certainly not what you'd expect from a premium... See more
Its been a while to write this review as I have been very unwell. I purchased a full set of front and rear carpet stitched covers and I must say I have no issues they came very prompt with instruc... See more
Reading other reviews I must admit I feel like I am the old one however I have to say the Mats I received are very low quality. They’re very light therefore every time I get into the car they get bent... See more
Company details
Written by the company
We offer our customers in the UK the widest selection of luxury car mats. With over 10,000 models, each custom-made with laser precision for a flawless fit and to beautifully enhance your car’s interior.
Contact info
London, United Kingdom
- help@whipmats.co.uk
- whipmats.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 2 weeks
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Avoid at all cost they turned up 3…
Avoid at all cost they turned up 3 weeks later and never fitted and they refused me a refund and sent me more mate and they took 4 weeks to come and guess what they didn’t fit either and now I have been ghosted
I ordered a full set of front and rear…
I ordered a full set of front and rear mats to protect my new 2026 model A6 Audi. The front mats fitted but the rear mat was way far too big. Whipmats acknowledged the problem and agreed to send new rear mat.
Eventually after a long protracted process the replacement mat arrived. Unfortunately they were front mats not the rear mat which was the problem. My advice is do not use this company, they don’t have a clue!
Great fit & easy to clean
I ordered one set of covers for my car…
I ordered one set of covers for my car and my cart had already 1x set already there.
So out of office hours i sent them an email saying that im sorry ive ordered two sets instead of one and could you re-embuse me and only 3 mintes after finding the mistake , a very simple request i thought.
Only to be told that thenorder had already been made and that i had to accept the fault was mine.
How could a whole set of car covers be made twice within 3 minutes is a fairy tale.
These people want your money and dont care that you have to store something you didnt want in the first place. What am i to do, just go out and buy another car of the same year and model
Trading Standards need a nudge.
My 20 year old car looks brand new
Great car seat covers easy to fit, made my 20 year old car look brand new. Quality product well made. Quick delivery
Great product looks great and fits…
Great product looks great and fits nicely, took a bit longer to arrive than I expected but as they are handmade to order it’s expected
Excellent quality excellent service…
Excellent quality excellent service really pleased with my order
Poor quality matts,poor fitment no…
Poor quality matts,poor fitment no communication.
No landline number and the mobile number is constantly on voice message.Save your money these are a waste off time.Im trying to return these for a refund but no reply.
##Avoid Avoid Avoid Avoid##
Ordered a set of mats for my A6.When…
Ordered a set of mats for my A6.When they arrived they did not fit so got in touch with customer services.Spoke to a lovely lady called Olivia who was extremely helpful.A new set of mats were promised along with an apology as the first set did not fit.Second set have arrived and are perfect.
Cannot fault my experience that went form a negative to a massive positive.Based on the 2nd set I would definitely buy from Whipmats again.
Easy ordering and fast delivery were…
Easy ordering and fast delivery were great but the real bonus was just how dimple these were to fit. I am very happy with my mats and I will buy again from Whipmats.
really really grate service
really really grate service, and easy to order, and a excellent product 👌
Good product but questionable fit
Like the quality of the product. But the fit is not what I thought it would be. I asked a question about the fit and what the extra long piece was for and had a fairly rubbish reply
Interior fitted mats
The mats are brilliant, very well fitting and look really good. Very smart and I love the look as I went for the black with purple.
They are very well made and ideal for the car.
Easy to order but tricky installation
The ordering process was nice and simple with plenty of choices on the colours and style.
But institutional is difficult as the manual given doesn't cover each step.
The car mats look good and they are…
The car mats look good and they are very easy to keep clean.
Only downside for me was the long wait but they were worth waiting for.
Fantastic mats.
Easy site to navigate, quick delivery. Mats fitted fantastic and enhances the look of interior whilst being extremely functional. Would recommend.
Easy install fitt great
Quick and easy to fit and look great .
Quick and easy to fit and look great .
Delivery was as expected .
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