whish.money Reviews 11

So good so good so good

I’ve been using Whish Money for a while now, but my recent experience with their customer support has left me seriously reconsidering that choice.
First, the waiting times are simply unacceptable. I reached out with an urgent issue and had to wait hours before receiving no response — no acknowledgment, nothing,
After receiving the response , the waiting time between one message and another is ridiculous . For a financial app where time-sensitive matters are the norm, this level of responsiveness is frankly alarming.

Whish Money may work fine on a technical level, but customer service is part of the product. If you can’t treat clients with basic professionalism and respond in a timely manner, trust erodes quickly. I hope the team takes this feedback seriously and invests in both their response times and the quality of their written communication.

Very professional customer service ,the employees are amazing and caring .These type of employees are rare to find .Thank you .

Worst customer support ever. They dont answer. And when you go to their office they dont know what's going on neither do they help u!

Terrible experience with WHISH Money. My transactions are withheld for no reason, and the company provides no proper explanation or timeline for resolution. Their customer service is extremely slow to respond, often not replying at all or only after many hours.
Even more concerning, they asked me to send photos of my credit cards through unsecured channels, which is a clear breach of security and completely unacceptable for a financial service. This raises serious concerns about how client information and money are handled.
The fact that the company operates from Lebanon adds further doubts about regulatory oversight and transparency, raising legitimate questions about how funds are being managed. It even creates the impression that they may be speculating with clients’ money by holding transactions without justification.
Overall, the lack of transparency, professionalism, and secure communication makes WHISH Money an untrustworthy platform. I strongly recommend avoiding this service and choosing a more reliable, regulated, and transparent provider instead.

Very bad service.
They don't answer calls nor whatsapp messages.
Very very bad service.

Ok guys - next level - this one can’t be only a review. This will make a big story on social media this time.
They are not normal - support is really blaming you… can’t tell you more watch soon on tiktok. 🥲

Btw they wasn’t like that before. Omggggg hahahahahaha they are so shittyshityshiiiii
Soon guys soon : operation whish.money down is started. 🪦⚱️

They claim it takes 7 business days to clear a USD-to-USD transfer via auto-clearing banks. That’s hard to believe in this day and age. If this were an international or currency exchange transaction, maybe—but for USD being sent and received in USD through the same clearing system? It should take no more than 1 to 3 business days, max.

Blaming the delay on banks is misleading. In a world of instant transfers, online banking, and so-called “modern” fintech apps, this delay is unacceptable. Services like MoneyGram and Western Union can move money instantly. So why is this app lagging behind?

The answer is simple: they’re likely using your money to their own advantage during that wait time.

And they charge a 3% fee just for using your debit card.

They market themselves as a forward-thinking alternative—but with outdated processing times and high fees, they’re far from it. It’s hard to imagine why anyone would willingly use this service. I will not, first and the last time.. That if my money shows up on my account after 7 days,

Bad customer service and unable to contact any one to solve issues
I did made 4 transfers from my checking account to my wish account the 3 small accounts went through but $400 didn’t credited to my wish account and the been withdrawn from my checking account it’s been 7 working days

They have the worst customer service. They block transactions, requiring you to call them, but they never answer the phone or respond to messages, leaving you stuck. Avoid dealing with them at all costs!!!

iam using WHISH MONEY API service for 2 months now:
Great Support
High Quality API Service
Extremely easy to use
Low Fees
thanks for this amazing service