Bought some CD's from MusicMagpie delivery stated by them 4 to 7 days . Delivery did not come MagicMagpie no help said check their tracking, Whistl tracking shows after 7 days still with them and n... See more
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Whistl is a logistics company providing efficient, high-quality, and competitively priced services across delivery management for Businesses sending Parcels and Business Mail and third-party logistics services for Fulfilment. In addition, Whistl offers advertising services such as Doordrop Media and Sampling, as well as Contact Centre Services.
Head Office, Fieldhouse Lane, SL7 1TB, Marlow, Buckinghamshire, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 17% of negative reviews
Typically replies within 48 hours
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Based on recent changes, the company appears to be prioritising profit over people and long-term service standards. Not a great look.
Once my package reached whistl it just disappeared. Their customer support is sutterly useless, half the time spent trying to contact them was spent trying to get an AI chat bot on their website to help.
I wouldnt be suprised if they spend more money on tokens for the AI bot than actual deliveries.
I dont think im going to get my parcel, im avoiding them all much as possible going forward.

Reply from Whistl UK Ltd
Pretty much the same experience as everyone who has already left a 1 star review. How are they still in business?

Reply from Whistl UK Ltd
Shameful what you are doing the the people of Wigan!
Utterly disgusting company. Had multiple packages reaching the deport then suddenly to dissappear? How can that possibly happen. ALSO now to find out the have taken space up in that god forbidden storage unit in Wigen thats over looks the house. Well it would make sense from a company like this. I will TELL EVERYONE TO AVIOD THIS COMPANY for the rest of my days. Disgusting!!

Reply from Whistl UK Ltd
What kind of inhumane company would move into those massive, inhumane warehouses in Wigan? Shame on you, I will be boycotting and telling everyone else is know to boycott.
Theyve willingly moved into the warehouse in Wigan that was built on land used by the local community leaving local residents open to repeated flooding, light pollution, noise disturbance & more.
Whistl should br ashamed of themselves but they only care about profit.
Parcel said out for delivery, then delivery attempted due to restricted front door/driveway, I was home, and there is nothing blocking my door or letterbox and I do not have a driveway, no way of contacting them, and no sign of it showing up either. Have complained to Amazon. Who are now chasing it up. First experience with them, hope it’s my last

Reply from Whistl UK Ltd
They’re destroying the environment and residents lives building hideous warehouses in Wigan county.
Whistl have moved into the controversial Astley warehouse development which has caused innumerable issues for the local community. These giant warehouses, one of which is now theirs, have irrevocably damaged the area, and they moved into this warehouse KNOWING it would cause this backlash. So you get what you deserve.
Shame on you for using the Astley warehouses! You wouldn't want to live next door would you!?
As far as companoes go whistl is one of the worst and most evil. They have a terrible service for starters. Really bad customer care. And above all do not care about communities they build their giant warehouses in. They will stomp qll over the common man any chance they get. Avoid this company like the llague. Unless your a billionair. Then you are a plague so it makes sense that you use them.
Awful awful company who do not care about anyone but themselves
Absolutely shocking what they've done in Wigan. I will never use this company or any of the companies who use their services.
A company that has no interest in serving its community,
1* for moving into the Astley warehouse even though they knew there'd be a public backlash. I'd be firing the CEO if I was on the board.
Worst delivery company ever. I will NEVER EVER use your services. This company is moving into a warehouse in Wigan that has absolutely steamrolled an entire community without a second thought. A beautiful open space has been wiped off the map and replaced with a huge, looming industrial box right at the end of people’s gardens like something out of a nightmare.
Residents are now forced to live with blinding lights pouring into their bedrooms at all hours, and since this thing went up there have been flooding issues that mysteriously never existed before. But of course, none of that seems to matter to them.
And don’t even get started on the roads — completely unsuitable for the kind of heavy traffic they’re bringing in, yet here we are, expected to just accept the chaos, congestion, and constant disruption like it’s normal.
It’s beyond careless — it feels deliberate. Total disregard for the people living here, like the community is just collateral damage. If this is how they treat their neighbours, why would anyone trust them to care about anything or anyone else?
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