White & Company PLC - Dunfermline Reviews 

200
TrustScore 4.5 out of 5

4.7

Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT Dunfermline, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Second time we have used Whites, wouldn’t use anyone else. The men did everything that you could wish for and more. Polite, friendly, careful and super efficient. Everything packed and unpacked w... See more

Company replied

Rated 5 out of 5 stars

White & co. Took over our delivery from Transworld International NZ at their London depot. They kept us informed of progress via customs etc. Later shipping our goods to Scotland, listened to us... See more

Company replied

Rated 5 out of 5 stars

Your removal guys were an absolute delight, even though a couple of vehicles were used it all worked out well and timeously. My daughter was also helped with some of her belongings which had been... See more

Company replied

Rated 5 out of 5 stars

So glad we went with Whites, Dunfermline. They made what could have been a stressful experience go extremely smoothly. All the guys worked hard all day, and were friendly, helpful and profession... See more


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shipping Service
  4. Storage Facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info

  • Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT, Dunfermline, United Kingdom

  • 01383 721697

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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1-star

Asks customers to review

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Replied to 94% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(200)

809 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gold star

Second time we have used Whites, wouldn’t use anyone else.
The men did everything that you could wish for and more. Polite, friendly, careful and super efficient.
Everything packed and unpacked with care and put where we asked.
Definite gold star.

June 29, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 1 out of 5 stars

Just Don't

Big reminder not to pay for HomeProtect. Feel conned. Damaged goods where not covered or protected as said.
Still very distressed over all the damage. Finding more horrors as unpacking continues. Just use another company would be my advice.

April 30, 2026
Unprompted review
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Leaving false reviews is illegal, and can lead to severe legal and financial penalties. As explained on various occasions, all info about the cover you purchased was shared with you and the outcome from your claim was in line with our terms and conditions. Your continuous reviews about the same subject is directly aimed at causing damage to our reputation and I suggest you refrain from doing so further.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Taking the anxiety out of removals.

I was very impressed by the detailed and comprehensive explanation of the removal services White Company provide, their storage facility locations and the support systems in place.
The actual emptying of house contents and loading onto the removal lorry was undertaken with care and respect.
Thank you for a tough job done with efficiency.

June 12, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Brian,

Many thanks for your kind review.
Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Experienced and helpful friendly staff…

Experienced and helpful friendly staff helped make the removal easier to manage.

June 5, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The team were excellent

The team were excellent, friendly and helpful and finishes packing and loading much quicker than I had expected - Huge thanks!

May 12, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Sarah,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Best removal company after many moves across countries

I sent a part load to NZ from Scotland and used the Dumfermline branch. The service could not be better. Instant responses to communications, most helpful, kind and efficient staff, even after delivery to NZ. It is the best experience I have had with a removal company and we have moved often, and globally during our lives. Wholeheartedly recommend the staff, quality of the move (all beautifully packaged, secure and nothing damaged).

May 23, 2026
Unprompted review
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Deirde,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent service above and beyond team

Chris, Chic and Ryan, can't thank them enough for the hard work they put in on my move. Friendly, polite and helpful and placed all items where I wanted, nothing was too much trouble. Highly recommended this team. Made my removal go perfectly.

May 1, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Many thx

Rated 5 out of 5 stars

First class professional and friendly service

The process from start to finish was efficient, professional and well executed.
The staff at the Dunfermline office were always very helpful and they responded in a timely manner to any removal queries.
The removal men Simon, Alan and Ryan who were allocated to our removal were very polite, cheerful and a joy to work with in a stressful situation. When an incident did arise at our new property, Simon and Alan
took full responsibility and they got it fixed as soon as possible without involving my husband and I.

April 29, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Many thx

Rated 5 out of 5 stars

The staff are very polite and helpful

The staff are very polite and helpful
Delivery the staff were punctual helpful wonderful service unpacking taking all the packaging away Iwould recommend your servic.

April 20, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Anna,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Friendly, efficient and focused

A great company to deal with from initial enquiry to furniture unloading. Every member of staff I had contact with was friendly and efficient. The guys who did the move arrived early, put down protection and loaded up quickly and repeated at the other end. Excellent service and would happily recommend.

April 14, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Liz,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Quick and efficient move

The two man team made short work of the move and managed to get furniture up a tight staircase.

February 20, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good Morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Great moving company and reliable.

The company did a wonderful job and moving process has completed as agreed. We recommend others who looking for a moving company to consider White & Company PLC.

February 18, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Moving furniture from NZ to Dunblane ScotlandWhite & co

White & co. Took over our delivery from Transworld International NZ at their London depot.
They kept us informed of progress via customs etc.
Later shipping our goods to Scotland, listened to us with regards final delivery. Based on what we told them re access at delivery address, put our items into a much smaller Transit van. Two very helpful men arrived at the door, bag on the time agreed, even unwrapping and putting together the heavier pieces of furniture.
I thoroughly recommend them and will be using them again later. John Southern

February 16, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Fantastic company

Excellent service moving our home from England to Scotland.
All employees were hard working, efficient and polite.
We would highly recommend this removal company.

February 19, 2026
Unprompted review
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Kathryn,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Overall a good experience

Movers were polite, efficient and handled my possessions with care. The only downside was that they had placed a box marked kitchen in an outdoor garden storage box. For over a week I thought they had lost it.

January 16, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Long distance removal

Long distance removal
Packing service was well worth the extra
Team were excellent
Office staff @ Dunfermline extremely patient and helpful

January 5, 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Mr Smith,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 4 out of 5 stars

Removals

Really good service provided for my move from Glasgow to Inverness.

December 17, 2025
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Great job well done!

They turned up on time, were curtious and polite and helpful and went beyond their remit to make the move as painless as possible.

November 27, 2025
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 3 out of 5 stars

Move Fife to Wirral

Overall the service provided by the team was terrific from loading their van/s in Fife to delivering to Wirral. This however was badly soured by the damage they did to a dining table they themselves wrapped as part of the special requirements noted in the quotation/contract. Having been advised during the quotation house visit that using our own house insurance was acceptable we didn’t take the MoveProtect cover and now find although the table was wrapped by them, moved by them, offloaded by them they do not accept any liability for the damage they caused.
Still struggling to understand this to be honest and not prepared to try and claim via own insurance because of likely premium increase when the repair would be nearly impossible - veneer and badly dented.

December 10, 2025
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you for your review and I am pleased that the move went well, apart from the damage to your table. Damage in transit is a real risk and it is always a good idea to secure cover through us or your own household insurance. If lodging a claim with your own insurers were not going to be an option, our cover would have been the better option. Because the value of the items we move far exceeds the value of our quote to move a household, we have to limit our liability and offer cover. I am really sorry that this experience has soured your experience with us, as this is never our intention.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful staff - no problem too big to overcome both pick up and delivery 2 days later.
Many thanks
Margaret Lennon

November 26, 2025
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

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