White & Company PLC Reviews 

2,964
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 831 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently praise the friendly, helpful, and exceptionally hardworking staff who handle precious belongings with great care and deep professionalism. Customers note that the entire moving process is extremely smooth, very well organized, and remarkably stress-free from the very beginning all the way to the final delivery. Some reviewers were not happy with item conditions, reporting that certain belongings arrived scratched, broken, or damaged during the transit. Consumers also frequently mentioned that packing quality occasionally varied across boxes, leading to noticeable disappointment when discovering unfortunate breakage among their personal items.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professional, helpful, and hardworking nature... See more

Service

Reviewers highlight positive aspects of service, noting that staff are consistently polite, professional, and... See more

Delivery service

Consumers find delivery_service to be a professional and efficient experience overall. Reviewers frequently... See more

Product

Customers had ambiguous experiences with product handling, as feedback reveals a stark contrast between... See more

Quality

Reviewers mention ambiguous feedback about quality, with highly polarized experiences regarding packing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic. I can’t recommend them enough. The team from the London branch led by Leon: Julian, Jorge, Nathan and France worked tirelessly to make our move as smooth as possible. They were efficient, c... See more

Company replied

Rated 5 out of 5 stars

Quick and reliable. Communication was always flawless. Everything happened exactly as planned, which gave us peace of mind moving from the EU to the UK. Questions were always answered and we receive... See more

Company replied

Rated 5 out of 5 stars

Boxes etc provided. Collection guys were fantastic (Guernsey). Delivery guys (Knaresborough) fantastic, some extremely heavy granite items, completely unfazed. Everything put where I asked and done w... See more

Company replied

Rated 5 out of 5 stars

Very kind and accessible booking service. The company was very helpful when I had to rearrange the delivery address at short notice, due to the house purchase falling through. Removals ran smoothl... See more

Company replied


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shipping Service
  4. Storage Facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,964)

806 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service smart helpful team made our move extremely easy
Thank you

June 23, 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Mark,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Hard working staff -polite friendly and…

Hard working staff -polite friendly and accommodating -the move happened as predicted and they worked flat out despite the record breaking heatwave

June 22, 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Mr Ellis,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Top class

Excellent movers, massive care taken, nice people and very efficient

June 24, 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Jay,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Was lucky enough to have 5 members f…

Was lucky enough to have 5 members f the Lancaster team over two days for my move. Shout out to Kev Mc, Riley Miya, Jason D and David D.

They worked like trojans during the hottest two days of the year. Thanks for making the move less stressful.

June 24, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

White & Company Lancaster

White & Company handled my move brilliantly. They packed up my old third‑floor flat, including some seriously heavy items, and moved everything into my new place quickly and professionally. The team were efficient, careful, and clearly knew exactly what they were doing. I’d happily recommend them to anyone looking for a reliable moving company.

June 18, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Highly rated

Highly rated, boxes were perfect, no damage, no dust, staff unloaded quickly

June 2, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

SA shipment collected and delivered

The company collected a shipment from South Africa which arrived at London Gateway. The company communicated well with me and the two operatives Callum Barton and Franci de la Paz which efficient and helpful. They ensured that floors were protected and unpacked the furniture and placed it where I wanted.

June 24, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Stress free move …

Moving house is very stressful but the guys at Whites Removals in Forres makes it so much easier
They are all really nice and friendly and chatty and I can’t thank them enough 😀

June 22, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The guys that moved us were brilliant

The guys that moved us were brilliant, great communication & understanding. We would definitely use them again.

June 19, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

I would recommend this company to…everybody

I would recommend this company to everybody for their efficiency, humour on a difficult day the men couldn’t have been more helpful or kinder on the day give them a firm 10/10
Cheers Kath

June 16, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent Service - again

The team we had (Phil, Lucas, Chris and Jo) were polite, efficient and thoughtful. We had a full pack and they did an amazing job. Our move was over 3 days and they made sure we had everything we needed to function on each day and everything arrived as expected. We have used this company several times before and they again provided the great level of service we have come to expect.

June 18, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Moving

Very smooth and efficient

June 16, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Well Done on a Quick, Easy Move

Your team arrived on time and introduced themselves. They were professional, courteous and friendly, and were very efficient in reviewing the items to move, then organizing to move them. The removals process was quick, but careful, and the items arrived and were unpacked at the new home and placed where we wanted them.
Well done to the team and thank you White & Company.

June 15, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

This is big company but the local…

This is big company but the local service was unparalleled. From the office staff to the heavy lifters they made everything really easy and I thought reasonably priced so highly recommend.

June 19, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Liam and Dean

Liam and Dean arrived introduced themselves and looked at what was to load and go to store. They were professional, polite, friendly and hardworking. Respected our home and items. We had a laugh during the process. A credit to Whites. Looking forward to seeing our possessions in a few weeks time.

June 22, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Karen,

Many thanks for your kind review. You thanks will be passed on to Liam and Dean.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Leon and his team were excellent

Leon and his team were excellent, very polite and very careful with our things. Great service

June 23, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good Afternoon,

Many thanks for your kind review. Your thanks will be passed on to Leon and his team.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

White's were what we wanted

White's were punctual. careful, friendly and flexible. We had a limited access to our property but it was not a problem for them. The teams that came round over 3 days were very professional.

June 9, 2026
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The whole experience with White & Co…

The whole experience with White & Co was faultless. The survey by Emily was comprehensive and resulted in a very competitive quote for our move. Martin kept us well informed and was very accommodating for our needs.
The removal process was predominantly carried out by Stuart, Dave and Dean. They were superb. Very courteous and professional, handling all off our possessions with total care. The hard work provided over a two day lift and move was exceptional. I couldn't recommend this company and staff more highly.

June 19, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

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