I purchased a island bed topper for my caravan. It arrived promptly by courier. The fit and quality is excellent. I would definitely buy from Greens again.
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The best organic linen I've come across so far. Brilliant value for money and the most silky feeling - my whole family adore it and that's saying something! Wonderful service too. Couldn't recommend h... See more
Company replied
The pillow protectors that I bought from White and Green were lovely cotton. They arrived very quickly in beautiful packaging. The only minus was I hadn't realised there were two in each pack so now I... See more
It has been a lovely surprise to be able to find Such absolutely beautiful and high quality bedding for our awkwardly large bed at a reasonable price! Gorgeous, sustainable packaging; silkily soft sim... See more
Company details
Written by the company
Shopping for bed linen can be a nightmare! What should you look for? What is thread count? Does fancy packaging actually translate to quality? Sari is an Interior Designer who was frustrated by this customer experience and by the poor quality of so many brands (think of sheets pilling after a couple of washes, not fitting properly, being incredibly difficult to iron, and so on). So she set out to create the best bedding in the world. Together with her daughters (us), she spent a year researching the industry, coming up with the best designs and finding the right partners. We work directly with our organic cotton farmers and our Fairtrade factory in India. We combine our classic designs with the finest handpicked cotton and master craftmanship to create quality bedding that is made to last. By cutting out the middle men, we keep our products much more affordable than other luxury bedding brands. We believe that everyone deserves the gift of great sleep! All of our products are certified Organic (GOTS) and Fairtrade. Our UK orders are fulfilled from our UK warehouse direct to your doorstep, so you don't have the hassle of searching through stores! Thank you for shopping with us!
Contact info
United Kingdom
- hello@whiteandgreenhome.co.uk
- whiteandgreenhome.co.uk
4.8
Excellent
244 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from White and Green (U.K.)
Thank you so much, Margaret.
Exceptional
Excellent products, charming packaging, swift secure delivery, splendidly simple website and all whilst maintaining the most competitive of prices. What's not to like? E.Commerce the way it should be.
March 22, 2022
Reply from White and Green (U.K.)
Dear James, this is a fantastic review. Thank you very, very much.
Reply from White and Green (U.K.)
Thank you very much.
Organic bedding
Really quick delivery and beautifully packaged. The bedding is lovely quality- really pleased.
March 18, 2022
Reply from White and Green (U.K.)
Delighted to read this, thank you.
Thank for the prompt service
Thank for the prompt service. The bed spread is beautiful and fits the super king bed. Others that have stated super king fall short of being the proper size. Thank you, Mark Steffen
March 16, 2022
Reply from White and Green (U.K.)
Thank you so much, Marco, for your kind review. Delighted to read this and to welcome you as a new customer with White & Green.
I have now been in touch with Kate and have been very happy with the response to my initial query and am very happy with the outcome.Thank you for your assistance,With kindest regards Nanny Hare
I ordered two bedspreads from them which are faulty and am having great difficulty getting them to respond to the many emails I have sent them.They do not provide a telephone number so I have not been able to call them even though I have sent them my number.
Not impressed so far!!!
March 11, 2022
Unprompted review
Reply from White and Green (U.K.)
Hi there, we have replied on our website chat and on email to you and guided the entire process for the return which is now being set up for a day that works for you, so I am unsure as to the frustration. I am sorry that you are not impressed, we are doing our best to be in timely communication with you as we do with all our customers. And as you will see, we pride ourselves in being helpful. Thank you and Kindest Regards, Kate
Reply from White and Green (U.K.)
Hi Colin, thank you so much! That is a wonderful review- couldn't ask for better.
The best quality
I have bought pillowcases and towels from White and Green, and all are excellent quality. The customer service has also been excellent with quick and personal replies. When it's time to replace my bedsheets, I know where I'll be coming to.
February 25, 2022
Unprompted review
Reply from White and Green (U.K.)
Thank you so much for this kind review, you have made us really happy reading your comments. We look forward to welcoming you back again soon. Best, Kate.
Reply from White and Green (U.K.)
Thank you so much, Lisa. Really happy to read this. Chuffed.
The product looks beautiful,can’t wait…
The product looks beautiful,can’t wait to put it on my new bed.So impressed with the company and what it stands for
February 21, 2022
Reply from White and Green (U.K.)
Suzanne, thank you so so much. You have made our day!
Really lovely sheets
Really lovely sheets, they feel very luxurious and fit perfectly on my bed. Customer service was excellent and delivery was very speedy.
February 21, 2022
Reply from White and Green (U.K.)
Sophie, thank you so much for this lovely review. It makes our work worthwhile. So appreciated.
Bad customer service
I ordered the wrong product by mistake and had taken it out of the packaging before I realised. I asked if I could still have a refund as the product was in perfect condition and was told that I could only order something else from White and Green. They said they couldn’t repackage the bedding and would have to donate it to charity. I emailed again several times but didn’t even get a reply .
February 18, 2022
Reply from White and Green (U.K.)
Hi Elizabeth, hope you are really well. Thank you for your email. I am confused as this is not what we said to you on the email, happy to resend if you like. This below is exactly a copy and paste of the reply to you and the address for our warehouse then followed: "
Please can you kindly return it to the below address and send us the proof of tracking/receipt once you have managed to do so.
What bed sheets set would you like instead? I can send you an invoice for the difference in price. " I don't understand where the confusion is?
Kindest Regards,
Kate
Excellent service and my white towels…
Excellent service and my white towels are so luxurious.
I have no hesitation recommending them and my purchase.
February 16, 2022
Reply from White and Green (U.K.)
Thank you so much, Julie.
I received this bedspread last Thursday…
I received this bedspread last Thursday no delivery note no returns label. I found that it was too light and e-mailed on their site where it said they would reply within 24 hours it is now 6 days later and i have not had a reply yet. They advertise free returns but fail to give you the means to return goods that are not suitable.
February 16, 2022
Reply from White and Green (U.K.)
Hi Jennifer, I hope you are well. I find this review very harsh considering I emailed you the moment I received a message from you. I wrote to you at midday on February 9th and never received a reply. At White & Green, we pride ourselves in our customer service and our care for others. Not to mention our pride in our beautiful products. I have communicated to you already on email but have had no reply from you. Please check your spam inbox to see if you have emails getting stuck there. You can also email us at orders@whiteandgreenhome.com - I think it is very unfair to give us 1 star for this. Kindest Regards, Kate.
Lovely quality sheets & pillow cases
Lovely quality sheets & pillow cases. The fitted sheet is elasticated all the way round & fits very well. They feel like good quality but I would not have bought them at the full price. Good to know they are organic etc
February 16, 2022
Reply from White and Green (U.K.)
Hi Enid, thank you for the review! Well, we are glad then that you got them on offer. Have a brilliant day, and thank you again. WG
Beautiful products
Beautiful products. Generously cut and well stitched. Makes such a change not to have to fight to insert pillows or stretch over mattresses. Beautifully packed and fast delivery.
Only negative would be lack of an email to confirm the order.
Many thanks
February 16, 2022
Reply from White and Green (U.K.)
Hi Carol! Thank you so much for that wonderful review. We automatically send a confirmation with every single order without fail. Sometimes it goes into a spam email based on the customer's inbox settings. Is it there by chance?
The products are really very nice and…
The products are really very nice and top quality.
I have had a problem with a mistake I made in making my third order and they have managed to resolve it very promptly, very good service!
February 16, 2022
Reply from White and Green (U.K.)
Hi Carla, glad to hear that. Thank you so much for ordering with us so many times. We really appreciate it. Take care.
Love this company
Love this company . The bed linen is beyond luxurious . I cannot sleep in anything else . It a must buy . Sheets pillow cases . The lot . Love 💕
February 15, 2022
Reply from White and Green (U.K.)
Hi Fionnula, you are so so good. Thank you so much for being such a wonderful customer of ours and a great supporter too. Have a wonderful day, and thank you once again.
Fantastic quality cotton waffle…
Fantastic quality cotton waffle bedspreads.Quick delivery.
Brilliant customer services ..has a slight problem due to damage due to delivery
service and resolved immediately.
Wonderful company will definitely use again.
February 15, 2022
Reply from White and Green (U.K.)
Hi Marie, thank you very much for your review. Very grateful to you. Have a lovely day.
Easy website to use,bedding beautiful…
Easy website to use,bedding beautiful and lovely to sleep on.highly recommend.
February 15, 2022
Reply from White and Green (U.K.)
Thank you so much for your review. We are delighted that you like them.
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