White & Sons Reviews 281

Had a good experience with White & Sons so far with high accountability and responsiveness. Sam Evans has also gone above and beyond to help with our rental property.

We have been using White and Sons since November 2015 and have dealt with Justin Theobald and Rebecca Foster in that time.
Both have been extremely helpful and very knowledgeable with any problems within the estate. They're very pro active with dealing with any issues from tree surveys and maintenance to lighting and replacing loose paving slabs and finding the best suppliers for the estate .. ranging from the Gardiner to the insurance required.
They're also good with sorting the accounts out for the estate as well as the service charge for the residents.
We have them chair our AGM and the professional manner with which they handle it is excellent.
Both Justin and Rebecca are very easy to approach with any sort of problem and are very discreet with some of the more sensitive issues faced.

Outstanding service from start to finish throughout a stressful time. White & Sons have looked after my family for several house moves over the best part of 50 years. Their knowledge of the local market, marketing prowess and customer service are all second to none.

Sam in the Dorking lettings office has been exemplary in his handling of some major repairs that arose unexpectedly as soon as the tenant moved in. He has kept all parties informed at every stage and is a pleasure to deal with.

It' great to find a find a locally-based managing agent in White and Sons whose experienced team provide a very professional and personal service tailored to the individual property and the circumstances. This is so refreshing after dealing with a branch of a large national corporate organisation.

Great agency to deal with - professional, efficient, friendly and considerate

From start to finish we had a great experience with our agent Lucy. Lucy was very knowledgeable on the house and was super helpful during completion ensuring everything kept moving quickly.

Rented through this estate agents and ended up being a awful experience. We kept the house so nice but when we left they accused us of stealing stuff,lying on checkout constant emails it’s been awful. I was in hospital at the time of moving and it’s been a horrible experience I’m so glad I’m out of the rental sector as the way they treat tenants is awful. It doesn’t matter how well you look after the property they will try to take every last penny they can! We went round to ask if we had any post and got accused of harassing the new tenants I have never heard anything like it!
Don’t don’t don’t rent through this estate agents unless you like being fleeced at every last corner!

So glad we partnered with White & Sons to sell our property. They were helpful, professional and super responsive. Property transactions can get really stressful and it's great to have experience and some level heads advising you through the process. A big thanks to James and team at the horley office. I'd highly recommend them, there is a reason why represent more properties in Horley area than other agency, top quality.

It was a very long process for us to buy our house. We placed an offer that was accepted around 8 months ago, and we only just exchanged due to the length of the chain but also a lot of failings from our own solicitors and the sellers solicitors. James Richards from White and Sons Horley was the only person during this experience who offered clarity. He was always clear, to the point, honest and understanding as to how stressed we were that we were close to losing this house. He always responded to emails promptly, got back to us over the phone as soon as he could and I always felt listened to and that I had made progress after touching base with him. I believe we potentially would have not exchanged on the property and lost the house if it wasn’t for James intervening with our solicitors, advising us what to do and bridging the communication gaps between the solicitors. Thank you so much James!

The Dorking Block Management Team have looked after us for many years without any issues. We've found all the staff to be professional and firm when we've needed them to be. Huge praise to Debbie Webber who is truly first class. Chloe Bickley & Rebecca Foster give us great support too.

We have used the block management team at White & Sons for the management of our small estate in Dorking for the last ten years. We have found them to be very helpful and responsive to queries; equally they refer matters to the directors of the management company for approval on a regular basis for approval rather than being overly presumptive.

Justin Theobald has always been there in overall charge of the team and has been happy to meet or discuss matters with with the directors when necessary. We have always found Justin to be very professional and also approachable.

White & Son's have managed our development for a number of years and recently took over our block. They are a very well run professional company and deal with queries promptly and efficiently.

White & Sons took over the management of our development, which comprises of 29 units, a mixture of leasehold and freehold properties, at extremely short notice, 2 years ago, when we were let down by our previous Estate managers.
Justin Theobald and Debbie Webber managed the transition well, and have since provided excellent and professional advice.
I would not hesitate to recommend them.

We've used White & Sons on several of our residential developments to carry out management services.
Communication has been excellent and flexibility there when we've needed it. Look forwards to working with them further in the future.

Justin and his team have provided comprehensive services for me over a number of years in looking after my block of apartments in the local area. They are cost effective, always on hand, great communicators, and have never let me down. In short, providers of a first class service in every way.

I am simply so thankful to Stephanie, Grace, Steven and the rest of the team at White & Sons. They have secured me my first property and were so diligent, caring, and patient. Stephanie was always a phone call away and I am truly so grateful. 5/5.

White and Sons have been excellent extremely professional all the way through the selling process. I would highly recommend them.

We are in the middle of moving house and have had some issues to overcome. Debbie has gone above and beyond to help us even driving to our house to deliver paperwork. We can’t thank them enough for all their hard work.

I cannot recommend Leatherhead Whites highly enough.Throughout the sale of our late mother’s flat, which was sold promptly, Stephanie and Grace who we largely dealt with were polite, highly professional, informed us extremely well every step of the way and were lovely people to deal with. They were highly effective in selling the property quickly which a previous agent had failed to do.