Excellent online shopping experience. Staff couldn’t have been more helpful when I phoned with a query. Cardigan arrived packaged in tissue paper (a rarity nowadays) so item was well protected during... See more
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Great price and swift delivery
Great price and swift delivery. Couldn't get the item from the main store as they had sold out. Delighted with my purchase.
Good customer service
My dress arrived on time but missing a matching accessory. One call to White Finn and they sorted this out as soon as possible, and I received the belt by first class post a few days later. Friendly and efficient customer service shouldn’t be a surprise, but it isn’t guaranteed nowadays. I would shop with White Finn again.
I didnt get the two heavy weight handy…
I didnt get the two heavy weight handy bands that I ordered. I received two identical ones that I did not order.
No response to emails or messages regarding a return …
No response to emails or FB messenger regarding item I need to return.
Starting to wonder if it’s a legitimate company. If so then their customer service for online customers is very poor.
Good service
I was initially disappointed that the item I ordered was no longer in stock but then delighted when the shop contacted me to say that the cardigan was in stock after all and that I could re-order it. It was then dispatched very quickly and I am now enjoying wearing it.
Very happy with the Seasalt blouse
Very happy with the Seasalt blouse, delivery was very quick and the item was well packed.
A lovely experience in your shop as…
A lovely experience in your shop as usual. Dawn was very helpful, finding things that would suit me in my size. I always do my clothes shopping in your shop as the prices are reasonable and the service from all your staff is brilliant!
Saw just what I wanted
Saw just what I wanted, at a good price, all online. Delivery was good and my items were nicely wrapped. Thank You
An absolute bargain.
An absolute bargain in terms of price and postage on this jumper. I could not fault the company in terms of communication Delivery was when it was expected and the item was carefully and well packaged. Well done to Whitefinn!
Speedy service
Very quick response and fast delivery. I do love my coat and I will return. Thank you.
Arrived quickly
Arrived quickly, beautiful dress I'd spotted on seasalt site, couldn't afford it but saw it with you guys in the sale, its beautiful & I love it!
Love my new cardigan
Very pleased with my purchase. Lovely cardigan and speedy delivery.
Excellent online shopping experience
Excellent online shopping experience. Staff couldn’t have been more helpful when I phoned with a query. Cardigan arrived packaged in tissue paper (a rarity nowadays) so item was well protected during transit and arrived crease free. Will certainly buy from them again.
Stylish coat.
Ordered online after seeing in the shop. Quick delivery and in time. Was bought as a gift.
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