White Rose Removals Reviews 282

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and hardworking approach, making the moving process smooth and stress-free. Many people highlight the excellent service, noting the efficiency and care taken with their belongings, even in challenging situations. Reviewers frequently commend the exceptional customer service and communication, with many appreciating the prompt responses and helpful advice provided throughout the entire process. The delivery service is also highly regarded, with consumers noting the punctuality and careful handling of items, making what can be a stressful time much easier.

What people talk about most

Staff

Customers consistently report highly positive experiences with staff, praising their professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Customer communications

Users describe positive interactions with contact. Customers consistently praise the excellent communication,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, arrived on time, loaded van quickly, valuable items packaged securely and everything moved into storage efficiently. Team very friendly throughout. Storage costs very reasonable and... See more

Rated 5 out of 5 stars

Fantastic service from White Rose Removals. They moved a full office setup for us and made what could have been a stressful day feel very straightforward. The team were friendly, organised and wo... See more

Rated 5 out of 5 stars

We recently moved house from Garforth to Sherburn in Elmet. White Rose Removals were suggested to us by another company who were unable to accommodate us on our move date. We were so impressed with th... See more

Rated 5 out of 5 stars

The whole move process by White Rose Removals was brilliant, the only thing in the whole house sale/purchase process that went exactly as planned. Paul was helpful and patient and his communication wa... See more


Company details

  1. Moving and Storage Service
  2. Storage Facility

Written by the company

Formed in 2010, we're a family owned removals company providing high standard removals services to homes and businesses all over the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

282 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant moving experience!

White Rose were recommended to us by family who moved recently, and I'm delighted that we heard about them because they were absolutely brilliant. Our moving date was very up in the air but Paul was able to accommodated us anyway, even though in the end it was at quite short notice. The lads who came on the day: Bailey, Sammy, Jay and Fergus were all fantastic. Moving is stressful, but I actually enjoyed the day of the move enormously because they were so cheerful and friendly. They worked extremely hard and nothing was too much trouble. In future I wouldn't even consider using anyone else.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service from start to finish.
Bailey and his team arrived promptly at 8am and were finished loading by 12:30.
Delays in receiving our keys meant they were only able to offload our bed and a few essentials but they returned early the next day and finished unloading, with a long carry up 2 flights and only a small lift. They were done in 3 hours.
Cannot thank Bailey and his team enough.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, effective, and genuine

Incredible service throughout from booking and survey through to move and afterwards. Genuine people who will do all they can to make things easier for you at what is otherwise a pretty stressful time. Very easy to get hold of, careful, and incredibly efficient.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

We moved using white rose removals…

We moved using white rose removals yesterday and couldn’t fault their service. From booking a valuation untill the last box was delivered to the last room the service was seamless.

Communication was great throughout the process, the removal lads were amazing and they made our move a lot less stressful.

Thanks for Paul, Ben and the team for all their hard work!!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great local company

Great local company. Kept up to date with regular communications. The team that came for the removal were very professional and looked after all the furniture and items.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable

A friendly, reliable and experienced group of people. The move went smoothly and was much less stressful thanks to the team at White Rose.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Communication was excellent and the movers were great, friendly and just cracked on with the job. Would definitely recommend.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

If I could give it more stars I would

If I could give it more stars I would. Paul came and quoted and kept in touch to see where I was up to in the process. Really friendly and polite. The guys on the actual move day were phenomenal. They made the day go smoothly. They kept touching base to make sure I was happy with everything. They were all very polite and well mannered but we had some good banter. I can’t recommend this company enough.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Great communication prior to the move including the home visit to assess what items were to be moved. The guys arrived early and moved me into my new home so quickly! Everything was well secured and looked after, and the team moving my items were amazing. Will definitely be booking with White Rose Removals for my next move!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

The service was so well planned from start to finish

The service was so well planned from start to finish. Paul is so friendly with all his correspondence. White Rose Removals looked after our daughter's house move and they had a great experience so we trusted the same company. All the guys were absolutely amazing and very professional nothing was any trouble for them. We were so impressed by the organisation with providing the boxes and packing materials.
Thank you to all for making our house move professional and caring.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

A fab local business - highly recommend!

A fab local business - Brilliant service all round, from Hannah and Paul in the office to the lovely men with the ven. Really good communication and a friendly team. Easy to get a quote with different options for a survey to suit your preference, good pricing, and all went very smoothly and without any issues at all. Highly recommend White Rose Removals!!

July 28, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, thank you very much Paul, Jordan and Sam!

The entire process was easy and straight forward with very good communication from White Rose Removals.

Made moving from one city to another incredibly easy, couldn't thank them enough. Made moving day stress free.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great company

White Rose moved us from Leeds to London. They were exceptional. The staff were polite, knew what they were doing and worked incredibly hard.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, thank you Paul. So flexible and understanding helping us with a tricky move.
Dan and all the other lads made moving day so much easier for us. They were all polite, careful and very efficient.
I would 100% recommend White Rose Removals to anyone!
Thanks again

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

fantastic service. very good communication leading up to moving day. On the day all the team were very efficient, friendly and professional. Couldn't recommend them enough. They were also quoted cheaper than other companies in the area.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend

We can’t thank Paul and the team enough for everything they did. Communication throughout the whole process was excellent and all the team did a phenomenal job. Despite moving in a heatwave, everyone was really amenable, pleasant, and happy to help. Absolutely recommend and would use in the future… if we’re ever mad enough to move again!!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and stress free

I moved from Leeds to Bristol and the entire team at the White Rose Removals was great! Paul was only just a WhatsApp away to answer questions and accommodate requests in the best way possible. The move had to be done over 3 days because of issues with the letting agency releasing the keys, and the guys have been amazing. They started bright and early on Thursday morning, packed my kitchen and load the rest of my staff on the van in less than 2 hours. On Saturday they brought my things up to Bristol and again they were super quick, efficient and generally lovely! I would definitely recommend the White Rose Removals to anyone moving from or to Yorkshire! Thank you again Paul,Bailey, Sean, Jordan and Rossi to make this experience a lot less stressful!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Top job in hot conditions

We were really impressed with how professional the guys were and how hard they worked. Especially given how hot it was over all 3 days.

The move went like clockwork, and once we’d explained where we wanted things to go etc the guys just got on with it. At no stage did we feel concerned about how the loading or unloading was going.

They appeared to have given plenty of thought to on how to handle and pack the fragile items we had (lots of garden and house plants). They were also really good with our little boy, humoring his attempts to help load the lorry and happily tolerating his joyous walking up and down the ramp.

All in all, a top job. Thank you!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend company

Thoroughly recommend company, from Paul coming out to quote a sensible price, to the company info, great communication up to moving fay, vans arrived early, 3 friendly helpful staff, who ensured everything packed smoothly, unloadeding to the customers exact requirements, made the stressful day so enjoyable having a chat and laugh with the guys, thanks again and would certainly inform friends,or anyone not to waste time with other companies and give White Rose a call

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Team

Fantastic Team
The whole team arrived a few minutes early and got straight on with emptying our house and garage in Apperley Bridge.

As soon as they finished it was off on the 170 mile journey to the family run storage facility in Gloucester.

The owners of the storage facility were impressed with the guys, knowing what they had already done.

Once again they cracked on with the job in hand and emptied the van in great time.

Faultless

April 1, 2025
Unprompted review

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