White Rose Removals Reviews 282

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and hardworking approach, making the moving process smooth and stress-free. Many people highlight the excellent service, noting the efficiency and care taken with their belongings, even in challenging situations. Reviewers frequently commend the exceptional customer service and communication, with many appreciating the prompt responses and helpful advice provided throughout the entire process. The delivery service is also highly regarded, with consumers noting the punctuality and careful handling of items, making what can be a stressful time much easier.

What people talk about most

Staff

Customers consistently report highly positive experiences with staff, praising their professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Customer communications

Users describe positive interactions with contact. Customers consistently praise the excellent communication,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, arrived on time, loaded van quickly, valuable items packaged securely and everything moved into storage efficiently. Team very friendly throughout. Storage costs very reasonable and... See more

Rated 5 out of 5 stars

Fantastic service from White Rose Removals. They moved a full office setup for us and made what could have been a stressful day feel very straightforward. The team were friendly, organised and wo... See more

Rated 5 out of 5 stars

We recently moved house from Garforth to Sherburn in Elmet. White Rose Removals were suggested to us by another company who were unable to accommodate us on our move date. We were so impressed with th... See more

Rated 5 out of 5 stars

The whole move process by White Rose Removals was brilliant, the only thing in the whole house sale/purchase process that went exactly as planned. Paul was helpful and patient and his communication wa... See more


Company details

  1. Moving and Storage Service
  2. Storage Facility

Written by the company

Formed in 2010, we're a family owned removals company providing high standard removals services to homes and businesses all over the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

282 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Hardworking

Hardworking, respectful and efficient is how I would describe the lads who moved our house this weekend. House emptied in 30 degrees heat in 2 hours and reassembled the other side even quicker. You made a stressful day alot easier! Thank you 😊

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently used White Rose Removals for a full packing and removal service, and I couldn’t be more impressed. From start to finish, the team was professional, efficient, and incredibly courteous. They arrived on time, handled everything with great care, and made what could have been a stressful experience completely seamless.

The packing was meticulous—every item was securely wrapped and labelled, not a single broken glass! On moving day, everything was transported safely and set up exactly where I needed it.

Communication throughout the process was excellent. The staff were friendly, responsive, and always happy to answer questions or accommodate last-minute changes.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service from start to finish! Paul is so kind and helpful and makes the whole process simple. The lads that came on the day were brilliant, really friendly and respectful, nothing was too much trouble for them. We had to wait for hours for the sale to complete but Bailey told us not to worry about it, as soon as we got the keys they cracked on with unloading the vans and got us moved in quickly. Would highly recommend White Rose!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The whole move process by White Rose Removals was brilliant, the only thing in the whole house sale/purchase process that went exactly as planned. Paul was helpful and patient and his communication was spot on. His guys were so polite, worked quickly and efficiently, and nothing was too much trouble. I'd have no hesitation in recommending White Rose Removals to anyone wanting a first class service - many thanks Paul, worth every penny!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing 🤩

The guys at White Rose Removals were so helpful from start to finish. Quotation stage was really easy with full comms flowing.
Lorry turned up right on time and swiftly emptied a 5 bed house with ease.
Unloading at the other end was fantastic too.
All goods handled with care.
Absolutely faultless. Well done for making what was a stressful time so easy.
Well recommended and well done to all at WRR!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with White Rose…

We were very impressed with White Rose Removals and would highly recommend them. The quote process was simple and quick, and was very competitive. We used their packing and dismantling service. The team, led by Dan, were all great. They were very professional and treated our belongings with respect. Everything was boxed and packed on the wagon in good time. The 2 guys who traveled down on the day of the move worked their socks off. The wagon was offloaded and furniture rebuilt in the time scale agreed. They definitely earned their money. It really was back breaking work. Everyone at White Rose was so helpful, professional, respectful, and worked hard. The communication from Paul was great too, being kept up to date with everything. The whole process went to plan.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great reviews for good reason!

The quotation process was simple, send a video of each room, and didn't require booking a visit.

On the day, Joe and the team arrived early and went straight to work. Our 3 story house was meticulously moved into 2 lorries. Spirits and energy levels remained high even though it was 31 degrees.

TVs, glass furniture, mirrors, picture frames were packed on the day by the team (packaging provided) and handled with great care. Joe's experience was very useful when dismantling a glass dining table, his solution was just right.

The team were outside the new house before we had the keys, no time was wasted.

I had printed a floorplan and also taped room names to each room, to help the team identify where marked items were going. When unsure, the team asked where unmarked items needed to go.

Otherwise, they cracked on at speed and left us to the cleaning etc

I'd like to thank the whole team for soldiering on through the heat. You helped us move efficiently, with no fuss, damage or complaint.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Outstanding company. Was a last minute move, Paul's communication was amazing and nothing a problem. The lads that moved me were very helpful, understanding, nothing was a problem and really kind! Outstanding - can't thank you guys enough.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Office move

From initial contact to the day of the office move, Paul and his team were very friendly, helpful and efficient. Would have no hesitation in recommending White Rose Removals.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

White Rose made a what could have been a very stressful day into an enjoyable experience. They were so efficient and such nice people. They went above and beyond to ensure that the move went as smoothly as possible.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Believe the hype - White Rose Removals are the best!

From start to finish White Rose Removals were beyond fantastic! I would recommend them in a heartbeat - Paul was more of a reassurance to me than the EA or Solicitor with my house move!
The team who packed/moved us were awesome - polite, friendly and clearly not afraid of hard work! Got my sofa out with no fuss at all in minutes despite Sofology taking nearly 5 hours to deliver/get it in the house!
I could write loads more - but genuinely - the 5* reviews are the real deal!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, especially compared to a bad experience I had with another company last year. This company is friendly, responsive to changes and highly professional - BAR standards. They laid mats to protect flooring & stairs, provided clothing bags to make wardrobe transfers easy, and protective bags for the sofa, etc. The 3-man team worked well together. They know Leeds well & provided a smaller van at my request because of narrow streets/access.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

White Rose Removals truly saved the day for us. After being let down at the last minute by another firm, Paul stepped in without hesitation. Despite being busy, he managed to fit us in and provided the full service we needed at a very fair price.

Mick led the team on the day, and he, along with the rest of the crew, didn’t put a foot wrong. They were professional, efficient, and genuinely great guys. We couldn’t recommend White Rose Removals highly enough.

Massive thanks to Paul, Mick and the team. We’re very grateful for the faultless service.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

What an absolute fantastic service, they were there through the whole experiance when i got my first moving date which unfortunately got cancelled, the communication was excellent paul was a breath of fresh air on the other end of the phone eventhough it was such a stressful time he made me feel like there was one thing i didnt have to worry about.
Moving day well what can i say again the service was more than i could of hoped for, kev, sammy and fergus were amazing, going above and beyond making sure that everything was collected and put where we needed. If anyone needs a removal company these are the ones to use very professional and very understanding when things go wrong, all i can say is thank you shannon

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

North / South Move

We have just relocated from the North to the South by Paul and his team from White Rose. We can’t thank them enough , especially Dan and Mick the two lads that were unloading at our house in Windsor . They were on time and kept us updated . Nothing was too much trouble on site , even when we put the wrong stuff in one room the guys removed it to the right room without complaining. Thank you so much for an excellent job White Rose . Would definitely recommend . Thanks John

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service all round would highly recommend. Really prompt communication and kept us updated with what would happen on the day. Both Paul and the team on the day were extremely helpful and took away a lot of the stress of moving.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Can not recommend enough

Can not recommend enough! faultless from start to finish. Long move from Leeds to inverness and took all the stress of moving away. Handled my many fragile items with care. The team that came to do the move were polite and very professional. The move was over 2 days due to the distance and kept me well informed throughout with ETA's etc. Everyone I dealt with is a credit to the company.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Utterly brilliant from start to finish

Utterly brilliant from start to finish. Paul originally quoted for our move a year ago, but our sale fell through. When things finally got sorted, he arranged our large move with 2 weeks notice and things couldn’t have been better.
The move was spread over 3 full days as we were moving 80 miles away. Day one was loading day. The team arrived at 8am and got straight to work…..and boy did they work! A second large van arrived mid afternoon to help and at one point we had 5 guys loading!
Next day, moving day, they arrived at 7.30 and soon had the remainder cleared before leaving for our new home.
When we arrived with the keys they had already started unloading plants and garden furniture and they then spent the rest of the afternoon unloading, regularly having to reposition the lorry because of the narrow country lane we moved to.
At 5pm they left and spent the night locally before starting again next morning, finishing late afternoon.
Not once did any one of them complain, sigh, moan or winge. They worked like demons for the entire 3 days, didn’t damage a thing and put everything in the right place.
Don’t even think twice, book White Rose Removals.
Your sanity will thank you!

June 4, 2025
Unprompted review

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