Whitkirk Waste Solutions Reviews 318

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service from start to finish. Customers frequently highlight the staff as professional, polite, friendly, and efficient, often going above and beyond expectations. Many people appreciate the quick response times and the overall ease of the service, noting that jobs are done well with no mess or fuss. Reviewers consistently find the service to be 100% reliable, with helpful office staff and courteous drivers who take great care. The company's efficiency and courtesy are noted as consistent, making customers want to use their services again.

What people talk about most

Service

People report positive experiences with service, consistently describing it as efficient, helpful, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

Once again this company has exceeded expectations. I rang today to book an urgent slot and they arrived three hours later. No mess, no fuss, just quick and efficient service as always. I have used the... See more

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

318 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Everything went as it should

Everything went as it should
, we rang ,Whitkirk came ,tank emptied without any drama by a very helpful young man who tidied up , the young man who drove the lorry cannot be recommended highly enough, a credit to the
Company, not a particularly nice job but he was a cheerful decent young man ( rare these days ) and spoke highly of your company instead of moaning about his
Job , will use and recommend again .

April 11, 2024
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Reply from Whitkirk Waste Solutions

Its important to us that everyone involved in the septic emptying experience is happy, so it is great to hear that the driver is as happy to empty your tank as you are that he is doing it. being tidy and efficient is extremely important to us, so your positive feedback will be passed onto the relevant department. thank you for taking the time to leave the review.

Rated 5 out of 5 stars

Always excellent service

Always excellent service and the young chap who attends is a lovely young man very helpful , thank you definitely recommend

April 10, 2024
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Reply from Whitkirk Waste Solutions

Thank you for your review, your feedback has been passed on to the driver who attended your property :)

Rated 5 out of 5 stars

Faultless.....from answering the…

Faultless.....from answering the telephone, to prompt service and friendly tanker operative

March 15, 2024
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Reply from Whitkirk Waste Solutions

Thank you for sharing such a great review!

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

March 6, 2024
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Reply from Whitkirk Waste Solutions

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great job

Reallly careful, helpful driver. Well done John!

February 29, 2024
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Reply from Whitkirk Waste Solutions

Thank you for your review, we will be sure to pass the message on to John!

Rated 1 out of 5 stars

All very good

All very good. Came when expected and carried out work effectively and efficiently.

February 8, 2024
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Reply from Whitkirk Waste Solutions

I have noticed you have written a lovely review, however rated the service a 1*. We have fed back the positive feedback to all involved with your booking, and hoping the star rating is a miss click. Thank you for your feedback.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, exceptionally helpful and fantastic at communicating via driver on the day of the work. Would not hesitate to use again, and a special mention for Joanne (sorry if I spelled it wrong!) who booked it in and sorted it for us . A+

October 5, 2023
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Reply from Whitkirk Waste Solutions

Thank you so much for your kind words! We're thrilled to hear about your positive experience. We look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Efficient

Turned up on time, driving very polite and efficient. Overall excellent service, the lady I ordered with was also excellent.

October 5, 2023
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Reply from Whitkirk Waste Solutions

We're delighted to hear that you had a great experience!

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