Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more
Company replied
Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more
Company replied
First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.
Company replied
Company details
Information provided by various external sources
Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier
Contact info
Stillington Road, YO61 3ET, YORK, United Kingdom
- 01347 825637
- sales@whitkirkwaste.co.uk
- whitkirkwaste.co.uk
4.9
Excellent
320 reviews
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Efficient
Turned up on time, driving very polite and efficient. Overall excellent service, the lady I ordered with was also excellent.
October 5, 2023
Reply from Whitkirk Waste Solutions
We're delighted to hear that you had a great experience!
Not very good service!
First of all our original appointment was cancelled on the day that you were supposed to come. But we agreed for you to come the next day before lunch. I had to to ring to find out where they were as the tanker hadn’t arrived by the agreed time. Then, I just happened to see the tanker go past our house and turn into the house next door! I rang again!! I had to physically go to my neighbours to explain!! Not very good service I think you would agree? The emptying of the tank itself was however fine.
September 22, 2023
Reply from Whitkirk Waste Solutions
Thank you for taking the time to share your feedback. We're truly sorry to hear about your negative experience. Please know that your satisfaction is our top priority, and we take your comments seriously.
We would like the opportunity to address your concerns and work towards a resolution. Could you please reach out to our customer service team on 01347 825637? We are committed to ensure your experience with us is a positive one.
Difficult place to get to but your man…
Difficult place to get to but your man persevered and managed it. Thank you
September 21, 2023
Reply from Whitkirk Waste Solutions
Thankyou for your kind words, we will ensure that our driver is aware of your positive feedback
Reply from Whitkirk Waste Solutions
Thank you for your fantastic review! We appreciate your support
Fast and efficient service
Fast and efficient service, great staff.
Many thanks.
Mick
September 14, 2023
Reply from Whitkirk Waste Solutions
We're delighted to hear that you had a positive experience with us! Thank you for your kind words
Helpful and timly and courteous.
Attendent came at the appointment time .did his job.Very helpful.
September 11, 2023
Reply from Whitkirk Waste Solutions
Thank you for your wonderful review!
Very helpful and friendly service
Very helpful and friendly service. Couldn't have been better.
Thank you!
August 30, 2023
Reply from Whitkirk Waste Solutions
Thank you! We're delighted to hear you had a great experience with us
A superlative job (as usual) from…
A superlative job (as usual) from Whitkirk Waste!
They regularly empty our septic tank at home, always efficient, thorough, polite and affordable.
As an extra, urgent job I needed a friend's remote farmhouse serviced, where I am Executor of the deceased's estate. Whitkirks liaised carefully to meet me on site at the due time, attended and completed the job in less than 24 hours from my first calling them.
Fantastic customer service from Joanne at base and Carter in the truck. Thanks again!
August 31, 2023
Reply from Whitkirk Waste Solutions
We appreciate your wonderful feedback! It means a lot to us.
Whitkirk Waste Solutions are a very…Spot On
Whitkirk Waste Solutions are a very professional business who provide an
efficient service.
I would have no hesitation in recommending
them for either domestic or commercial
purposes.
August 22, 2023
Reply from Whitkirk Waste Solutions
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us.
Reply from Whitkirk Waste Solutions
Thank you!
Reply from Whitkirk Waste Solutions
thank you for your kind review
Reply from Whitkirk Waste Solutions
Thank you for your comments. I will feed this information back to the relevant department.
Reply from Whitkirk Waste Solutions
Thank you for your review.
Excellent professional service from…
Excellent professional service from booking to completion! 5 star service, thank you
July 20, 2023
Reply from Whitkirk Waste Solutions
Thank you for your kind review.
Whitkirk Waste
No1 in the No2 Business!!
Professional company that always do what they say they'll do, exactly when they say they'll do it. Can't fault them. Would never use anyone else.
July 17, 2023
Reply from Whitkirk Waste Solutions
Thank you for your lovely review, much appreciated.
Whitkirk Waste
Excellent service
Excellent service; the driver, Carter, was very polite and patient when I was unable to get one lid off, necessitating a second visit.
Highly recommended
July 4, 2023
Reply from Whitkirk Waste Solutions
Thank you for your feedback. We will be sure to pass this onto the driver.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you for your review.
Whitkirk Waste
On time and very efficient
May 30, 2023
Reply from Whitkirk Waste Solutions
Thank you for leaving us a review!
Good professional service
The actual empty and wash down of our treatment plant was carried out by two operatives very professionally. They took care over manoeuvring their 20T vehicles and were clearly experienced in how to carefully refill the tank with water after emptying and cleaning it without damaging the compartment walls. I would have given the company 5 stars but for a slight delay in being able to get a quote for the work after I had made the initial enquiry. I had to chase up twice. After receiving the quote the administration was carried out very efficiently.
May 21, 2023
Reply from Whitkirk Waste Solutions
Thank you for leaving us a review. We apologise for any delay you experienced.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you for the review. It is very much appreciated.
Whitkirk Waste
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