Whitkirk Waste Solutions Reviews 

320
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent and efficient, noting the professionalism from the initial call to job completion. Many people highlight the staff for being polite, friendly, and very helpful, often going above and beyond expectations. Reviewers are particularly impressed with the quick response times and the smooth user experience, making the process effortless. The team is frequently described as knowledgeable and experienced, ensuring a top-class service every time. People appreciate the care taken, even in challenging conditions, and the consistent level of efficiency and courtesy.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, consistently highlighting the efficiency, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

320 reviews

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4.9

All reviews

(320)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and courteous service…

Professional and courteous service Whitkirk thank you.

We are selling our property and needed the septic tank emptied urgently so we didn't hold anything up. I booked online on Monday evening and the job was completed today 2 days later ! Great job.

September 22, 2022
Unprompted review
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Reply from Whitkirk Waste Solutions

Thank you Pat, we really appreciate the kind words.

Whitkirk Waste

Rated 5 out of 5 stars

Septic tank empty

Cheerful, polite and very helpful. Skilful at manoeuvring tanker round difficult turns! Inspected other parts of system and informative at all times.

September 22, 2022
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Reply from Whitkirk Waste Solutions

That is great to hear Trish, we really appreciate the feedback!

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Good job as usual

Good job as usual. Used Whitkirks for years.

September 13, 2022
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Reply from Whitkirk Waste Solutions

Thank you, we really appreciate the kind feedback!

Whitkirk Waste

Rated 5 out of 5 stars

Our driver was very courteous and when…

Our driver was very courteous and when I explained that we didn’t know where the access was to the tank he helped to locate it. We called to the office and a colleague arrived 10mins later and we all worked out our rather ancient system. It was a pleasure to use Whitkirk and I would highly recommend them.

August 25, 2022
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Reply from Whitkirk Waste Solutions

What a kind review! We really appreciate the feedback.

Whitkirk Waste

Rated 5 out of 5 stars

Paul and his colleague Malcolm were…

Paul and his colleague Malcolm were excellent. It was a difficult approach to the septic tank from a neighbour's land and they did it without any problem. Thank you to both of them.

June 30, 2022
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Reply from Whitkirk Waste Solutions

Thank you for your kind review! Much appreciated. I will pass this on to the team.

Whitkirk Waste

Rated 5 out of 5 stars

Good service

Good service , all left clean and tidy.

June 30, 2022
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Reply from Whitkirk Waste Solutions

That is great to hear! Thank you.

Whitkirk Waste

Rated 5 out of 5 stars

Professional and informative work

The driver informed me about the work being carried out. He was very thorough in his work and his attitude was excellent. He also answered various questions I had regarding frequency of evacuating the tank.

June 17, 2022
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Reply from Whitkirk Waste Solutions

That is really good to hear, thank you for leaving such a kind review!

Whitkirk Waste

Rated 5 out of 5 stars

Very good service

Very good service, I was able to let the operator get on with the job totally, and at the end I was given verbal feedback. 👍

June 15, 2022
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Reply from Whitkirk Waste Solutions

Thank you Marion, that is great to hear.

Whitkirk Waste

Rated 5 out of 5 stars

Today

Today, Whitkirk Waste Solutions provided us with a Jet Vac for a job in York. Their two operators were very helpful and knowledgeable which made the job go smoothly. We were also impressed with their modern and well kept equipment. I wouldnt hesitate to recommend Whitkirk waste solutions for any JetVac or tanker works. Thanks again Whitkirk 👍🏻

May 27, 2022
Unprompted review
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Reply from Whitkirk Waste Solutions

Thank you so much Jonathan! That is really nice to hear, I will pass on the kind words to the team. We look forward to working with you again.

Whitkirk Waste

Rated 5 out of 5 stars

Driver very helpful

Driver very helpful, explained how everything worked. He was on time and efficient

May 12, 2022
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Reply from Whitkirk Waste Solutions

That is great to hear! Thank you for leaving a review.

Whitkirk Waste

Rated 5 out of 5 stars

Your driver was excellent

Your driver was excellent, courteous and competent. Very helpful.
Telephone calls were handled very well.
Thank you

May 11, 2022
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Reply from Whitkirk Waste Solutions

I will pass on your kind words to our team. Thank you for taking the time to leave such a lovely review.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Gentleman that came was very nice…

Gentleman that came was very nice polite and smart. When he emptied the cess pit there was a blockage from the house to the cess pit. He persevered and cleared it. Have used them before and would recommend them.

May 5, 2022
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Reply from Whitkirk Waste Solutions

That is very nice to hear! Thank you for letting us know you were happy with the service we provided. I will pass on your kind words.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Professional

Arrived on time, driver courteous and professional, good booking system, will definitely use again as we have done for the past 5 years.

April 28, 2022
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Reply from Whitkirk Waste Solutions

That is great to hear! Thank you for leaving us a review, our team really appreciate it.

Whitkirk Waste

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