JunksAway.co.uk - Waste & Removals Reviews 181

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their positive attitudes and willingness to go above and beyond. Many people found the service to be excellent, noting quick response times, clear communication, and a smooth overall process from booking to completion. Consumers also appreciate the competitive and fair pricing offered by the company. People frequently mentioned that the customer service was exceptional, with staff being described as understanding, polite, and courteous. The company's ability to provide prompt quotes and arrange collections quickly, even on short notice, was a recurring positive point for many.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Response time

Users describe positive interactions with response times, consistently praising the speed and efficiency of... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be competitive, fair, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Alex was very professional. Would definitely recommend to anyone who wants to use his services! Prices are great and customer service skills were even better!! You would not be disappointed, good valu... See more

Company replied

Rated 5 out of 5 stars

My experience was very good. A chap arrived a little before time, which was quite convenient for me, and easily manipulated two quite large and heavy pieces of furniture out of the house and into his... See more

Company replied

Rated 5 out of 5 stars

Very pleased with Junksaway who sent Oliver to us today.He absolutely smashed it and cleared the whole garden to a very high standard.He didn’t mess about and got straight to work,with a very positive... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with Junksaway! From the moment I booked, the communication was clear, the team arrived on time, and everything was handled quickly and professionally. They made what cou... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

JunksAway.co.uk is the UK’s fastest-growing Uber-style waste clearance service, offering same-day clearances. Fully licensed by The Environment Agency and proudly accredited by SafeContractor. -Rubbish Clearance -Furniture Removal -House & Office Clearance -House Removals -Builders Waste Disposal -Patio & Bin Cleaning -Garden Waste Removal -Skip Hire -Bin collection Nothing to pay for 30 Days via Klarna 5* Reviews and trusted by Trustpilot Open 7 Days a week (24hrs) Same-Day collection available Smart AI Instant Quotes No upfront payment Licensed & Insured Pay after removal once you're fully satisfied. We accept all major credit/debit cards, Apple Pay or BACS. We now also offer Klarna, which means you have nothing to pay for 30 days! For a quote, simply visit our website - www.JunksAway.co.uk or email info@junksaway.co.uk or call 0800 145 5378


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Alex was very reliable and quick and…

Alex was very reliable and quick and very polite, I highly recommend him.junkaway never let me down and I will always be using them ,
Great company .

April 13, 2026
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Anna, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Tidy, polite and efficient service

A very efficient trio of workmen. Alexander, the foreman, was very personable and Fabio and Junyo were quick and efficient.
The booking system was relatively easy - all online.

April 14, 2026
Unprompted review
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very Ni Lee, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 4 out of 5 stars

Great and fast service

Great and fast service. I was just surprised at the cost.

April 1, 2026
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you for your kind words Solomon! We’re really pleased to hear you were happy with the speed and quality of our service.

We’d also like to mention that the price was shared and agreed upon before the arrangement was made, so there were no unexpected charges. That said, we truly appreciate your feedback.

Thanks again for taking the time to leave a review- we look forward to assisting you again in the future!

Rated 5 out of 5 stars

On time, professional, and polite, what else could you want

I had Alex and Ruben over. They were on time, professional and friendly. Would happily book anytime again

April 8, 2026
Unprompted review
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very Alexander, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

None better

Excellent service, arrived on time, and efficiently removed all of our furniture. Highly recommend them

April 7, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Jeff, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Everything was great 👍🏻

Everything was great 👍🏻

April 1, 2026
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very Qamar, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

It's was an an amazing experience

It's was an an amazing experience, the help I got was second to non.

April 1, 2026
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Nathan, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Great service

The drivers were exactly on time and did all the work. I offered to help but didn’t have to. Would highly recommend

March 31, 2026
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very James, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service

April 2, 2026
Unprompted review
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very Tas, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Very professional and also extremely…

Very professional and also extremely helpful and polite. Definitely would use again :) will be recommending to all my friends and family. Thanks so much

March 24, 2026
Unprompted review
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very Kel, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Thank you sooo much Alex for the work…

Thank you sooo much Alex for the work you did for me I definitely recommend and will be calling you again

April 1, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Jess, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Alex was very professional!!

Alex was very professional. Would definitely recommend to anyone who wants to use his services! Prices are great and customer service skills were even better!! You would not be disappointed, good value for money and very trust worthy ! Thank you Alex 👍

March 31, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Dez, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Great service

Great service, very happy with the result. Would use again 100%

April 1, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Qamar, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Very good and very quickly

Very good and very quickly.
Thank you Mr Alex

April 1, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very Ricardo, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

I had my garage rubbish removed by…

I had my garage rubbish removed by Junksaway and everything was better than expected. Amazing communication and the team was amazing 🤩 I want to say a special thank you to Mahdi and I will definitely recommend you!

March 30, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very much Rev, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Amazing company highly recommend…

Amazing company highly recommend couldn’t be more helpful - Alex and his team came to clear out my mothers house came on time respectful kept me informed can’t speak highly enough !!

March 25, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very much Eileen, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Easy to get a quote and book. Needed to add items and change the date and it was no bother. Very friendly and efficient guys. Very careful with the property. Kept us informed of arrival time. Arrived a little early and finished very quickly. Overall very pleased and would highly recommend.

March 25, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very much Helen, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

This is the second time I've used…

This is the second time I've used JunksAway, and I think there brilliant. Always very polite on the phone and the men that collect the rubbish are always respectful with your property and never leave any mess. Thankyou

March 22, 2026
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Reply from JunksAway.co.uk - Waste & Removals

Thank you very much Brenda, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

Rated 5 out of 5 stars

JunksAway service was excellent

JunksAway service was excellent . Very simple process, same day or next day, collection and very good price. Would strongly recommend this service.

March 19, 2026
Unprompted review
JunksAway.co.uk - Waste & Removals logo

Reply from JunksAway.co.uk - Waste & Removals

Thank you very much Graham, we really appreciate your feedback and we look forward to assisting you in the near future! Best Regards, The Team @ JunksAway.co.uk

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