Whittaker Property Group Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very impressed with Emergence from the outset. Being an expat abroad you're inundated by property companies selling UK property but hard to find a reliable one in my experience, so was glad to find E... See more

Company replied

Rated 4 out of 5 stars

I have been speaking to Tom for many years now as I prepared to work with him. He always communicated and answered all questions. I now got my first investment property with him and it was smooth f... See more

Company replied

Rated 5 out of 5 stars

This is my third property purchase with Emergence spanning a 5 year period. As always a professional experience throughout and everything has progressed smoothly at all times. Tom was always on ha... See more

Company replied

Rated 5 out of 5 stars

Tom from Emergency is a honest and reliable person to work with. Him and his team are quick to respond to my inquiries. He is good in sending detailed reseach and enough to make a decision. Ofcourse,... See more

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Company details

  1. Property Investment

Written by the company

Whittaker Property Group is a North East-based estate agency helping investors source, manage and sell investment-grade residential property. After more than 7 years operating as a hands-off investment portfolio building service for business owners and busy professionals (formerly known as Emergence Property) we've completed nearly 500 transactions delivering the full end-to-end service for our clients: sourcing, acquisition, refurbishment, letting setup and long-term portfolio support. That track record is the foundation everything we do is built on. Under the WPG name, we're expanding that operation into a full commercial agency, bringing a comprehensive range of services to a larger market of investors. Whether you're growing a portfolio, looking to sell, or taking your first steps into North East property, we have the experience and infrastructure to support you at every stage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

They did a great refurb and lettings process was seamless

It was a pleasure to work with Emergence Property.
Tom kept me in the loop with weekly updates.
They did a great refurb and lettings process was seamless. Very pleased with it.
Would highly recommend them.

January 2, 2023
Unprompted review
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Reply from Whittaker Property Group

Thank you Umberto, we look forward to working with you again!

Rated 5 out of 5 stars

Thank you Tom and the team

I have never used a property sourcing company before but I am very happy with the experience. Tom and the team were very professional throughout the entire process. They also managed to secure a great property and refurbished it to a high standard. I look forward to buying my next buy to let through Emergence Property!

June 15, 2023
Unprompted review
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Reply from Whittaker Property Group

Thank you! We have really enjoyed working with you and look forward to helping to continue to grow your property portfolio.

Rated 5 out of 5 stars

Property Investment without the faff!

Wanting to invest in property with a limited amount of funds was a bit daunting, but Tom Mills at Emergence just made it all possible and with ease.
From the first zoom meeting to the first rental income in our bank, he has been by our side. He put up with my silly questions and everything that he planned and scheduled happened. There were no surprises, the refurbishment came in on budget and just slightly over time (I think that is just normal with builders!). The property search was swift, the refurb was a high standard and we now have good tenants, all sourced by Emergence. I would not hesitate to recommend Tom and the team and I am now looking to purchase another property.

March 8, 2023
Unprompted review
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Reply from Whittaker Property Group

Thank you very much Caroline! It has been a pleasure working with you both and we look forward to helping with your next property.

Rated 5 out of 5 stars

Very professional service with honest…

Very professional service with honest guidance and advice at ever step.

Tom and his team were super efficient and made the whole process easy.

Highly recommended.

September 14, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you Ryan, glad you have been happy with the service.

Rated 5 out of 5 stars

Excellent experience from start to finish

I recently purchased a property through Emergence.
Tom, Ollie, Chloe and Ellen have been amazing through out the whole process.
I haven’t purchased a property for many years so i needed some guidance through the process, the whole team have been brilliant, always on hand to help with any questions ive had.
The renovation has been to such a high standard, stress free too. Im sure i will be purchasing more properties through Emergence. Thanks so much

June 29, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you so much Paula, we really appreciate you taking the time to leave a review. We look forward to helping you with your next property purchase!

Rated 5 out of 5 stars

First rate Hand Hold service for your Buy to Let purchase

We would thoroughly recommend Emergence for their support and guidance through the whole process from identifying a property to the tenant moving in. We were kept informed of progress at all stages. Purchasing a property to renovate can be stressful but the clear communication certainly eased any concerns we had. The quality of the refurbishment and attention to detail was first rate. We would have no hesitation in recommending Emergence as a One Stop Hand Hold service for your Buy to Let purchase. We will certainly be using them again. Thank you Tom and the Team for your support

May 26, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you very much Howard. We always aim to give the best service possible and are really glad you found this valuable.

Rated 5 out of 5 stars

Emergence have been a breath of fresh air

Emergence have been a breath of fresh air. Friendly, professional, honest, transparent sourcing company.
It felt like Tom is by your side through the process, from purchase to refurb to letting out the property. With regular updates, always a prompt reply to emails.
Great communication.
I would highly recommend this company.

May 24, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you very much David, always happy to help.

Rated 5 out of 5 stars

Superb company to work with

Superb company to work with. Tom and the team helped me achieve my first BRR. From their guidance on the property and area to go choose through to all renovation works to the final sparkling and beautiful end result. Put your trust in Tom and his team, they are great.

May 18, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you Rob for your very kind review. We're all very pleased to hear how happy you are and hope to work with you again in the future.

Rated 5 out of 5 stars

Very professional!

Being my first remote property investment and doing my due diligence on whether to proceed with Emergence or not, I was provided confidence through several calls and emails with Tom at Emergence of the process and also getting feedback from others who have used Emergence. I took the plunge and went ahead with them to find me a property which they did and required a 2 week turnaround to completion (sellers request) which they did!
Throughout the whole process i was provided weekly updates and any question or concerns i had, they were responded swiftly.
The refurb did have some building issues which was out of their control and Emergence were very professional and resolved these using their contacts and providing me with regular updates.

I am now going through the same process and purchasing my second property through them and have the confidence that Emergence will successfully complete this project too with a high standard.

For any 1st time investors, i would highly recommend these guys as they are very clear from the offset and help where needed.

April 20, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you Purav for your kind review.

We really enjoyed working with both you and Neena. You often see issues arise in property investment, however we pride ourselves on being solution orientated and getting the job done for our clients.

We're so glad you are pleased with the continued service.

Rated 5 out of 5 stars

Great company and lovely people

Was a pleasure to work with Emergence Property. We met Tom and Ollie at an investor day in the north east and were sold on their genuine characters, knowledge of the area and solid business model. We went with the full source to order product and they successfully found us a great property to invest, carried out a great refurb and then quickly rented it too. Would recommend them highly.

January 12, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you Dave, it has been great to work with you both!

Rated 5 out of 5 stars

Tom and the team at Emergence have been…

Tom and the team at Emergence have been great from start to finish. The process has been smooth and well communicated throughout. Renovation timescale was on track, costings slightly increased due to material costs but that was to be expected.
Overall great service and will be looking to go again later on this year all being well. Thanks again

January 3, 2022
Unprompted review
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Reply from Whittaker Property Group

Thank you Lewis, it has been great to work with you. We look forward to when we come to securing and renovating your next property. All the best.

Rated 5 out of 5 stars

Emergence property provides a great…

Emergence property provides a great service.
Tom involvement from beginning to end is excellent, providing regular updates, replying promptly any enquires and dealing with any issues that might arise with great efficiency.
I will recommend 100% this company.

December 8, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Lukasz, happy to help.

Rated 5 out of 5 stars

Highly Highly recommended

I have worked with Tom and his team for a year now and I could not recommend them highly enough. I've worked with a couple of sourcing teams in the past and have had a mixed experince.

Tom & Emergence changed my mind on this, they have been open and transparent throughout the process (i think we're on number 6 now?), costs have been accurate, places have all been rented in under two weeks.

As with all things property, there are speedbumps (often with mortgage companies) however Emergence has been both patient and helpful throughout.

I look forward to working with the team for years to come.

October 13, 2021
Unprompted review
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Reply from Whittaker Property Group

Much appreciated Gary. We also look forward to continuing our property investment partnership with you!

Rated 5 out of 5 stars

Great service by Emergence Property

I've been working with Tom and Emergence Property since March this year. After two failed attempts at securing my first investment property, I came across Tom on Facebook and arranged a call. I've never looked back. Found a property in a few weeks, handled everything on my behalf and I'm on the verge of requesting Emergence make a start to look for property number 2 for me.
I work full time and finding someone I trust 100% to deal with things was everything! The whole process ran smoothly (as smoothly as buying properties can go) and have Emergence to thank for that. Being new to property, I've used suggestions made by Tom for people like Brokers, Solicitors etc and have found they all work together perfectly making things so much easier to deal with. I'm looking forward to doing lots more projects with Emergence Property in future!

September 8, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Clare, we really appreciate your review and are looking forward to working together again!

Rated 5 out of 5 stars

Amazing team for property investment!!

Tom and his team has been amazing! From sourcing the property, refurbishing and letting, they have been followed through. The most impressive part to me was Tom provided weekly updates on the refurb with photos, he explained to me immediately when this is a delay(which is perfectly fine to me as long as I am fully aware what is going on). I highly recommend Tom and his team to anyone who is looking to invest in North East! Just a no brainer .....

August 11, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Anthony, really appreciate your open & honest review. We did experience delays with your project due to some of our team having Covid, however we were back on track within 10 days (after their isolation period).

Rated 5 out of 5 stars

Would Highly recommend this company

Would Highly recommend this company. Very proffesional outfit, no nonsense & honest with all they say and do. From purchase right through to letting, my experience has been first class.

July 16, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Daniel, much appreciated.

Rated 5 out of 5 stars

Top class service from start to finish…

Top class service from start to finish with this superb hands-off property investment specialist. I live and work offshore from mainland UK but felt in safe hands throughout the sourcing and refurbishment process all of which happened very quickly and smoothly. Superb results on the refurbishment ahead of expected time scale and within budget.

Very much looking forward to moving on to my next property with Emergence, and look forward to working with the team again.

Highly recommended!

June 16, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Jason, we really appreciate your review.

We aim to give the best possible service we can, so we are very glad you are happy with what you received.

Rated 5 out of 5 stars

Emergence were a pleasure to work with

Emergence were a pleasure to work with. They sourced a property at a great price and completed the refurb works slightly quicker than planned and achieved the valuation we wanted.

Would highly recommend.

June 10, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Dan, it has been a pleasure working with you too.

We're so glad that everything went as you hoped.

Rated 5 out of 5 stars

Fantastic customer service !

Fantastic customer service exactly what I needed as a very busy business owner investing in my first BTL.

Tom was very honest, informative, communicative and always available if I had any queries. A few issues arose throughout the process as expected.

These were dealt with without the need for me to get involved in a very professional and efficient manner.

100% recommend this company if you are looking for a hands off service.

I have already commissioned them to do my second BTL.

May 13, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Tim, you're a pleasure to work with.

Property investing doesn't come without it's problems, however we pride ourselves on being solution orientated.

Rated 5 out of 5 stars

Excellent

I was introduced Tom of Emergence Property last year. And I have received excellent advice and guidance from him and his team. In the last 10months, we are heading to the second investment and is all hands off from my end.
Thank you Tom

May 12, 2021
Unprompted review
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Reply from Whittaker Property Group

Thank you Eby, it has been a pleasure to work with you.

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