.com price increase on my account with 600 domains goes up to 14+/year. I have been with them for over 15 years, and in that time their "discounted" rate has doubled and is more than a consu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Automated security update failed and WHMCS tech support resolved the issue with no problems and little delay. Thanks guys!
Some of the staff really care, but it feels like as a company it's just about making money rather than building a great product. I have been trying for years to be able to properly charge correct tax... See more
Some of the best customer support I've experienced to date, on par with Microsoft. Where many other providers continue to fail and can't get it right, John and his team at WHMCS lead by example and ar... See more
Company details
Information provided by various external sources
WHMCS is an All-In-One Billing, Support & Automation solution for online businesses ranging from small start ups, to multi-million dollar companies. First launched back in 2005, WHMCS is now a worldwide leader in online recurring billing & automation, particularly among web hosts, but being used in ever increasing numbers for many other purposes. With a strong focus on customer support, and with development being driven by custom feedback, WHMCS is a secure, extendable and scalable solution, that will enable you to grow and develop your business, while optimising and reducing the costs of billing and supporting clients.
Contact info
United Kingdom
- sales@whmcs.com
- whmcs.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great support from Phyllis in getting a…
Great support from Phyllis in getting a listing up and running at the WHMCS Marketplace.
Even though I consider the +33% price increase to be abrupt…
Even though I consider the +33% price increase to be abrupt, I am revising my rating to a fairer score regarding to my opinion on WHMCS (also to maintain a good relationship with this provider).
Sure, I regret that the software's improvement in terms of features is not as fast as I would like. For example, PayPal subscriptions are poorly synchronized. We saw this also with WHMCS during the January price increase. Kinda ironic.
Additionally, the support sometimes responds out of the mark for simple requests. But, it can also be efficient when the request is escalated.
However, I must admit that my previous rating was too severe and posted in the frustration of discovering such a high and sudden price increase.
However, I imagine that the imposed price should correspond to WHMCS's position in the web hosting providers' CRM market!?
Hoping that my feedback has been heard, that we will not have a +33% price increase every year, and that this new financial input will allow WHMCS to continuously improve its software even more, to give me the opportunity to reconsider my rating with 5 stars.
Excelent service
Way Beyond Expectations!
All stages throughout the support and ALL staff involved were helpful and were also extremely tolerant of items I've not had experience with aside from I.T. related fields and not so much with the extra coding and such involved in making things work here.
Integrations, hooks, crons, other bits & pieces are new to me has made me fumble on occasion yet every time the WHMCS Support Team have been contacted they have gone well above & beyond the call of duty for which I am extremely grateful for their ongoing support and patience which I would classify as second to none.
Many Thanks to the Team, Sachin, Pete, Jimmy to be specific in this case.
Very Much Appreciated...
When you run into some technical…
When you run into some technical difficulty you can rely on WHMCS support to assist.
Not worth it due to new prices.
Not worth it due to new prices.
I admit, they claim to have hundreds of new features since 2007, agreed.
The system still runs on php, which in itself is alright, just needs to be optimized to be "good"
Although i use whmcs, i might switch to something else at another time, due to increase of 25%!
Yea and one email about the price increase is "enough" except for the fact that you get spammed with cron jobs, and litterally have to look for the email after the invoice increased by an absurd amount.
Kim delivered effective and swift…
Kim delivered effective and swift resolution, providing detailed information.
WHMCS staff
WHMCS staff, promptly responded to my request for support help. They were courteous and respectful and I w2as able to move forward with the setup of my store.
Update to my original review.
Update to my original review.
Support has become condescending when you ask for help on any subject.
Especially if you find a bug that is on the software end.
Was with WHMCS for around 4 years, and finally had to leave (2023-02) due to the horrible technical support, where nothing was the programs fault, even when it was narrowed down to it.
Now they are trying to get this honest review removed, saying I wasn't a client, which is BS.
Because I gave 1 star.

Reply from WHMCS
Best experience
Thank you
Mr Dave Henderson
Technical Analyst I
You áre amazing support !
Best regards
Arturo Valdivia
The entire team was extremely helpful
The entire team was extremely helpful. They all know their stuff and were very willing to help. Cannot thank them enough!
Good Job Good Team !
It's always easy dealing with WHMCS
It's always easy dealing with WHMCS. They are always helpful and prompt in dealing with requests. Highly recommend them to anyone wanting a decent billing platform.
They are very greedy I have a life time…
They are very greedy I have a life time license but it is now usless after their new rules. I have moved to a different cp

Reply from WHMCS
Excellent work and quality service.
Good, fast and helpful support
Contacting assistance was easy, answers were helpful.
Outstanding Support and Follow-Up from WHMCS Team
I would like to express my sincere appreciation for the outstanding support and follow-up provided by the WHMCS team. Over the past year, their prompt and effective responses to my inquiries have been invaluable. What sets them apart is their proactive approach—going beyond addressing initial concerns to ensure everything runs seamlessly. The team's commitment to customer satisfaction and their depth of knowledge have greatly contributed to my positive experience with WHMCS. Thank you for consistently exceeding expectations and setting a high standard for customer support.

Reply from WHMCS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







