Who Gives A Crap is such a refreshing company. They’ve taken a simple idea, marketed it brilliantly and just do it well. I’ve been a customer for years, never had any issues, guiltily had a hu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using this for about 3 years now - I was a little sceptical at first and the recycled stuff didn’t really work for me but the bamboo version is a game changer - it lasts soooo long and hav... See more
Company replied
We decided to try who gives a crap after staying at a friend's house who used their toilet paper. So glad we did, it's better quality (we get the bamboo) and lasts for ages! We set our order based on... See more
Company replied
After initially purchasing one box of the bamboo t.p., I liked it, but wasn't bowled over. The fact that each roll is wrapped is a plus because I have several rolls in a vertical holder in the powder... See more
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Company details
Information provided by various external sources
Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org
Contact info
Melbourne, Australia
- wedo@whogivesacrap.org
- whogivesacrap.org
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Bamboo TP & paper towels !
Best Bamboo TP and paper towels I have tried . . Now have them on subscription
May 13, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks a bunch for the great feedback Missy. We're so happy to hear your subscription is rolling smoothly for you. We really appreciate the ongoing support!
Loving my bamboo loo roll!
Loving my bamboo loo roll, it feels great, lasts a long time and the wrapped rolls look great in my black and white bathroom. Plus 50% of the profits go to charity, what more could you ask for?
June 11, 2026
Unprompted review
Reply from Who Gives A Crap
We're so happy to hear you're loving your bamboo rolls, Nicole and that they're fitting in seamlessly into your bathroom! Thanks so much for all your support towards our mission. We couldn't do it without people like you supporting us along the way!
5 STARS
Fast shipping, great cause, excellent ingredients, and high quality.
March 9, 2026
Unprompted review
Reply from Who Gives A Crap
We really appreciate you taking the time to share your review Morgan! Thanks a bunch for being a part of our mission!
I love this toilet paper
I love this toilet paper, the fact that it's made from bamboo instead of trees is the reason i ordered in the first place, if I can help the environment I will. I've only order 2 times so far and I will never go back to using anything else, the quality is perfect and I can tell the difference between paper made by store bought brands, my family loves it too!!! No flaking and it feels get on the bum. Thank you for such a great product
June 9, 2026
Unprompted review
Reply from Who Gives A Crap
We're so excited to hear that the bamboo rolls have been such a hit for you and your family Ricky!
Thanks for helping us make a difference - one roll at a time!
Environmental impact, SIZE and COST is everything
Wishing to keep our environmental footprint to a minimum - my wife surprised me (!) with this product.
My ONLY gripe is the sheet size ie length x width per sheet is smaller than I'm used to. My "own style" of use, with a bit of origami (!!) can double or triple usage per sheet. (Too much detail there, chap) The smaller size impacts on this function.
Similarly should I be clearing up pets mess - the increased area is a bonus.
Ive never really considered this before: but I should like to be able to compare WGAC sheets with not only other brands of bamboo BUT especially white paper on absorbancy or how much water will one sheet take up and hold; also something equivalent to air-miles travelled for raw materials; and some sort of efficiency of breakdown of the sheet in the sewage system. I am hoping that bamboo is NOT being grown especially on arable farmland for this product BUT is being sourced from all the "weed" bamboo growing wild (BUT what other issues does that create); finally cost per unit area of the product compared to other products.
I found the "where's wally/loo" puzzle on the wrappers made an entertaining change"in the quiet room" - from solving WORDLE! Are these collectors items of the future. Will there be a Golden Loo Roll puzzle somehere where the recipient gets years worth of rolls.
Loss of stars based on sheet size and perceived higher cost, otherwise probably a worthy product.
June 9, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks a buttload for your review AA! And a huge thank you to your wife for the thoughtful (if surprising!) introduction to our rolls!
Our sheets are a slightly different dimension to what most people are used to, (they are 10cm x 10cm which is the Australian standard and where we first rolled out. We know can it can affect established routines (or origami practices) but we promise they're up to the task!
We get that you want to be able to see the value in your rolls and that the upfront cost can raise an eyebrow. But our rolls pack in 370+ sheets each, and are shipped in bulk, so when you compare on a price per 100 sheets basis, we stack up really well against most brands! It's worth doing the math next time you're at the shops!
We can assure you that our bamboo is sourced from FSC-certified sources. You can deep dive into our manufacturing around our bamboo in our FAQs if you'd like to learn more.
Rest assured there will definitely be more limited editions to enjoy in the future. As for a Golden Loo Prize, we'll definitely pass the suggestion on to the team!
Thanks again for sharing - we hope to keep rolling with you!
Who Gives a Crap Gives a Crap!
Outstanding customer support! Outstanding product!
No plastic!
No dyes!
Need I say more?!
May 29, 2026
Unprompted review
Reply from Who Gives A Crap
We're quite chuffed with the review Michael!
Thanks for taking the time to share.
Reply from Who Gives A Crap
Edit 12/6:
We appreciate you sending through some additional information, Owen. We can see our team has reached out via email to learn more about your experience. In case you haven't seen this yet, we do recommend checking your junk mail or spam folder in case it's found its way into there instead of your inbox. We hope to connect with you soon!
We're glad we caught your eye Owen, but we're bummed to hear that the product hasn't lived up to expectations.
We'd love to learn more about your experience and better understand what wasn't quite right for you so we can share it with our production team and continue to improve the products that we offer. If you're up for sharing more, please reply to the request we've sent by Trustpilot when you can. Hope to hear from you soon!
We love this product
We love this product. The toilet paper is great quality and soft. No messy fingers! The games on the tissue paper covers keeps the whole family entertained including colouring in the inside of the delivery box. Our first box after colouring it in has now been turned into our cats hidey hole house.
Easy to navigate their website and change product and delivery times. Their subscription timelines are accurate.
Delivery tracking is on point.
Love the email communication from Ollie the Business Analyst cat.
June 1, 2026
Unprompted review
Reply from Who Gives A Crap
This review has made our day Dawn, (and Ollie's!)
We love hearing that the whole family is enjoying the wrapping games and colouring activities, and the fact that your first box has been upcycled into a cat sanctuary - that's sustainability at its finest!
We are delighted to hear that everything from the website, subscriptions, delivery tracking, and communication have been seamless for you, that's exactly the experience we aim for. Thanks so much for being a part of the fold!
I crap you not, this stuff is great!
Very happy overall with our Who Gives A Crap experience. The quality isn't quite as good as our major brand favorite (Charmin Ultra Strong) but it's certainly good enough and knowing that I'm doing a small part to making our footprint more sustainable, while helping a really great company, more than makes up for it. Orders ship fast and the packaging is really nice. We are committed who-gives-a-crappers now!
May 5, 2026
Unprompted review
Reply from Who Gives A Crap
We're thrilled to have you as a committed Who Gives A Crapper Dafzuka!
We do appreciate your honesty about the quality comparison, and we love that the sustainability mission and overall experience won you over. We work hard to make every order feel good from the moment it arrives (packaging included!), so it means a lot to hear that's coming through.
Here's to doing small parts that add up to big change, together!
The TP is great
The TP is great. Soft but substantial enough to do the job well and not shred all over my bathroom. And these seem to be seriously nice people - doing the right thing in the right way.
June 7, 2026
Unprompted review
Reply from Who Gives A Crap
We're so happy to receive your review Barbara!
Hearing that you're happy with your TP and that its even helping keep your bathroom tidy is wonderful to hear. Thanks so much for your support!
I like the whole concept quite a bit I…
I like the whole concept quite a bit I like that so much is donated to provide toilets and sanitation to others. And the toilet paper is pretty darn good itself. I also use the paper towel towels and like them.
June 6, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks a buttload for your review Donna! We love to see that both the loo rolls and the paper towels are a hit for you. We do truly appreciate your support towards our mission. Building toilets and improving sanitation around the world is what keeps us going, and we couldn't do it without people like you! We look forward to rolling into the future with you!
Reply from Who Gives A Crap
Thanks for the love Misti and for sharing your feedback. We get that every dollar counts! We do our best to pack as much quality into our rolls as possible (they’re 3-ply and packed with 370+ sheets each). We do recommend comparing price per 100 sheets and factor in the bulk shipping - you may be surprised to see we're less expensive that you think. We’re so glad the products themselves are hitting the mark for you though. Thanks for rolling with us!
The 100% bamboo toilet paper is an…
The 100% bamboo toilet paper is an excellent product, sourced from small farms and preventing trees from being planted and felled. The paper is also so much better for sewerage systems as it's not as bulky as other papers. It is soft and good value for money. Try it, you won't look back...
June 1, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for leaving your review, Tracey! It's awesome to hear you're loving the bamboo rolls and that they're working out so well for your plumbing, too. We really appreciate your support!
The toilet paper does its job well and…
The toilet paper does its job well and met my expectations. The added bonus of spending money that also good to a good cause (supporting communities). and not all down the drain is perfect.
June 6, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your review with us! It’s awesome to hear the rolls are doing a great job, and we love that the charitable side of things resonates with you so much. Thanks so much for being a part of our mission!
Very poor customer service
Very poor customer service and delivery.
Told us we would get our delivery within 2-5 days. Still don’t know when we will get our delivery 1 week later.
No personal reply. Company doesn’t care.
Will not use company again
June 5, 2026
Unprompted review
Reply from Who Gives A Crap
Hi L P, we're really sorry to about the delay with your delivery. We understand that waiting on your toilet paper is not an ideal place to be in, and then to not get updates we get would be really disappointing. We'd like to look into this for you right away, so we can get to the bottom of the whereabouts of your order. Please reply to the request via Trustpilot with your order details when you get the chance and we'll get on the case!
Love this paper!
I have had 2 deliveries now! Both on time when requested. I love the toilet paper (and this bum is quite fussy). But the best part is every time I sit, I feel like I am helping someone 😊 The paper towel is also great!
June 6, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your wonderful review, Jessica! We love hearing that our deliveries are hitting the mark, but knowing that you get that good feeling every time you use our products is the absolute best. That's exactly why we do what we do! Thanks a buttload for rolling with us!
Great product
Great product, love the price, the ethics of the company and I send everyone home with a roll of bamboo tp~ I want to help stop the destruction of our forests! Love the packaging too!
June 5, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for your lovely review, Rachel! We are so incredibly grateful for your amazing support and for helping us spread the word.
Thanks a bunch for being such a wonderful part of the community!
Great loo roll
Great loo roll. Lovely quality. Lasts ages. Nice packaging. Quick delivery. What’s not to like
June 5, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your review, Miss Angela! We love to know that our rolls are making your bathroom routines a little brighter is the absolute best. Thanks a million for rolling with us!
Company is amazing
Company is amazing. The product is great, and the customer service is like from the old days. This is a quote from an email a received from customer service, and I find this to be true: "... We put a lot of care into every detail, so knowing they brought a little extra joy to your experience means the world to us."
June 4, 2026
Unprompted review
Reply from Who Gives A Crap
Your review has made our day Joy! We really do pour a lot of love into everything we do, so knowing that’s coming through from our emails, the product to our team, really makes it all worth it. Thanks a buttload for all your support!
As good as any cheap toilet paper you…
As good as any cheap toilet paper you can find in supermarkets.
June 1, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for taking the time to share your review, Felipe.
We'd love to learn more about your experience to better understand what wasn't quite right for you. A request has been sent by Trustpilot so please reply to that when you get the chance or get in touch at wedo@whogivesacrap.org so we can assist. Hope to hear from you soon!
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