WholeFoodsBox Reviews 

230
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient delivery service and the exceptional packaging that reliably keeps frozen and chilled goods completely cold during transit. People also love the wide selection of healthy, organic, and hard-to-find plant-based products that taste delicious and arrive exactly as described online. However, some customers also noted frustrating issues with delayed shipping times, unhelpful delivery drivers, or packages occasionally arriving in poor condition. A few people additionally experienced missing items from their orders, incorrect products being sent, or items that failed to meet quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product variety and quality, noting an impressive selection of... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious organic produce, tasty... See more

Order

People report positive experiences with order, highlighting an easy process and quick, efficient delivery.... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(230)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great produce, prompt service. Give them a try

In all honesty I found the site by chance. I was looking for a specific item, and this was the only site that came up with the item I was looking for.

I browsed through the other produce and chose to make an order. I'm very glad I did. My first order arrived on time and the produce was very good and well worth the price I paid.

The service was excellent. I was informed when it had been dispatched, and when the courier was on the way.

I was contacted a number of time by the staff each time expressing their thanks for choosing them to supply the items I required. They were very friendly and very polite.

I have since made 3 other orders from them. I know I could get similar produce locally, but that would mean shopping around, and personally I prefer to get everything I require from one supplier as long as the produce is worth it.

And from WholeFoodsBox it really is great value for money. The products they sell are excellent. They are fresh, very good quality. Extremely well packaged so the is no damage to whatever is in the box.

The staff, in all the emails I have had with them are extremely polite and friendly. I have no problem recommending them to anyone. At the very least give them a try, you won't be disappointed.

I am a very satisfied customer and will continue to support Yusaf (I apologise if I have misspelt your name) and his team in the future. Keep up the good work.

Kindest regards. Wayne.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Finally some Wholesome bread!

I received the package in good time. It was well-packed and still frozen, even though it had been sitting on the shelf for a little while. I found a surprise: a complimentary present, which was a delight to receive. Thank you. Michele in York

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I discovered this company quite by chance whilst searching for particular products. I was pleased with the service, delivery and tally of the products that I have continued to order from them.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

It’s first time buying anything on…

It’s first time buying anything on whole foods box. It was the best experience I’ve had, from easy to navigate website to the easy tracking of your orders to the packaging and to the delivery service. My order was packed safely and even though it was a perishable good, I was able to get it still in tact and frozen. I wasn’t around at the time it was delivered and got back in the night to get it and it blew my mind that it wasn’t melted. I love everything about the delivery and will be buying more things in the future.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

WholefoodsBox Vegan Cheese

WholeFoodsBox is a great company. The choice of Vegan cheese is fantastic. The artisan cheese is first class and I will most definitely be making many more purchases here. The delivery time is very quick too.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Go to online store!

Always a great store online for finding those really hard to find yummies! I’ve been purchasing their purple potatoes for a long time now. As well as excellent freezer choices. Always excellently packaged and arrives in good shape. Thanks also for the little freebie in the last order, so kind!

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

I loved the range of products

I loved the range of products. The quality of it is great and it arrived in due time. My only slight criticism is that the item that wasn’t available wasn’t communicated to me and refunded to me until after my package was received. That is only a minor thing as it was done automatically without me prompting.

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

Happy with my ice cream orders

I've placed two ice cream orders with WholeFoodsBox recently and I'm overall happy with how they went. Some items were flagged as out-of-stock after order placement but they were refunded. There were a few item labelling issues which were also easily resolved after I reached out to their team. The delivery itself was great - securely packaged ice cream in cold packaging, and promptly delivered.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site. It's sitting top of sponsored Google results. All the positive reviews are in AI speak. All the negative reviews are very, very damning.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

Bad Communication

I ordered an item that I've been looking for everywhere as they said they had 6 in stock. The shipping was very expensive so I decided to add another item to warrant it a little more, however they then shipped my add on item and only after that told me the other item was discontinued. So I didn't get the original item I wanted and I paid expensive shipping for an add on item I can get in my local shop.

November 14, 2024
Unprompted review
Rated 2 out of 5 stars

It's written Pakistani mangoes and they…

It's written Pakistani mangoes and they charge premium price for it. However, they sent some random mangoes and 2 pieces were already soft. Not Pakistani mangoes i.e sindhri or chaunsa. With the receipt they just scribbled with pen that out of stock.

No way to contact them as neither do they reply via email nor via telephone. Regretted wasting 22 pounds for random 4 mangoes 2 of which were already bad.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid,it's a con.

Avoid,it's a con.
You only receive parts of your order and then they say it is legal but it's not.

Never use it,I trusted the few good reviews

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

There's amazing variety to choose from. Kokoa Collection White Hot Chocolate is really delicious. I eat the chocolate as is. It's too delicious to actually make into a hot chocolate. I can't stop eating the chocolate discs. Organic The Best Castor Oil is great. I've been using it on my face, eyelashes and eyebrows and my skin looks better for it. I can highly recommend this product.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Quality goods

Prompt and organised delivery. Only the best quality ingredients are delivered which I am very pleased with. They have a wide range of organic products and fruit and veg so you will sure to find the thing you are looking for. They also make sure that your frozen goods stay frozen with dry ice which is a big bonus.

June 30, 2024
Unprompted review

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