WholeFoodsBox Reviews 

230
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient delivery service and the exceptional packaging that reliably keeps frozen and chilled goods completely cold during transit. People also love the wide selection of healthy, organic, and hard-to-find plant-based products that taste delicious and arrive exactly as described online. However, some customers also noted frustrating issues with delayed shipping times, unhelpful delivery drivers, or packages occasionally arriving in poor condition. A few people additionally experienced missing items from their orders, incorrect products being sent, or items that failed to meet quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product variety and quality, noting an impressive selection of... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious organic produce, tasty... See more

Order

People report positive experiences with order, highlighting an easy process and quick, efficient delivery.... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(230)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Comprehensive stock

It is great to have such a comprehensive range of whole foods available for delivery. I ordered some refrigerated and frozen items and they were well packed and stayed cool. Some of the items were damaged on arrival, but overall, my experience was good. Thank you wholefoods box.

May 30, 2025
Unprompted review
Rated 4 out of 5 stars

Great Health Store

Brilliantly packaged - all items arrived safely and securely. Great range of organic and unusual produce. Only criticism is that 1 item I purchased didn’t arrive and I was only notified by email after the delivery came which was disappointing.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of products

Great choice of products. Fast delivery and packaged well. I have ordered a variety of different foods and am happy with all of them. It’s my go to company for whole foods.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Asked to write a review when product order not only was not acknowledged but product certainly was not delivered to my address ? I’ve yet to see it ?
I’d like a refund please

May 7, 2025
Unprompted review

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