Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Eat Better, Buy Better! Your Healthy Food Supplier
Contact info
United Kingdom
- wholefoodsbox.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great company great choice of goods…
great company great choice of goods great communications and delivery many thanks and very happy with my order
So wonderful and fresh and top quality
It was so easy and efficient and very professional ofc,i ordered for my Mother and Stepdad as a suprise treat as i found out Mum had never tried green tomatoes 🍅 and a good few others too,they were thrilled with the suprise and also with the taste and quality of the products 😀 and my Mum who is a professional artist made a still life painting of the tomatoes as the colours were amazing 👏 🤩
Thanks Wholefoods 😊
Food and soaps order
Perishable fresh items were packed with great care
Great product variety
Great product variety, great service and delivery 👍🏻
Love that they carry healthy products…
Love that they carry healthy products you can't find in a normal grocery store. Great service
Excellent 👍
Speed, packing, service, the product - everything is a top notch 👍
I’m a loyal returning customer - and will continue to be one
Prompt delivery
Prompt delivery, well packed. Cannot seem to buy this product locally for my daughter, she is gluten intolerant and struggles with many other crisp breads, so I’m more than happy with this service.
Good products and delivery
Fantastic company to order from!
Fantastic company to order from. I recently ordered some vegan pies that I was unable to get any more from the supermarket. I was so delighted to find somewhere online that sells them, everything about the order and delivery went smoothly. They were carefully packaged and I was very very happy overall, and I will most certainly be ordering again.
I received expired protein powder and…
I received expired protein powder and yet to hear back from customer service. Very disappointing.
Wrong product delivered, no acknowledgement from customer service after contacting them.
I made a point of ordering Sambucol for ages 1-12 years from your website, as nowhere else did this age range. I checked repeatedly that it was the correct age before ordering. What turned up, was for ages 3-12years, which I had found everywhere else I usually shop, and made a point of avoiding. Now, I appreciate the packaging is very similar, but annoyingly I ordered it for my only just turned 2 year old, so it's not as though I can use it for another year,by which point it will be out of date. I immediately emailed customer service to say I'd received the wrong package, I'd have expected some sort of acknowledgement. Even an automated response to say that it had been received and someone would reply as soon as possible, would have been nice... Instead, I was sent an email asking me to review my recent order.... okay Whole Foods, here's your review! Please can someone contact me to fix my issue.
I gave 2 stars because in fairness, delivery was reasonable and well packaged, it's just unfortunate it's mot what I ordered.
I have always enjoyed the goods I…
I have always enjoyed the goods I received from WholeFoodsBox. I buy the Stoneground medium Oatmeal food from there which is always well packaged, as well as a variety of other goods. They are also always promptly delivered to me.
Prompt service and items good quality…
Prompt service and items good quality and well packaged
I ordered a selection of plant-based…
I ordered a selection of plant-based yogurts from Whole Food Box and absolutely loved them! The quality of the products was amazing, and everything arrived in perfect condition. I had a few questions and changes about my order (I probably bothered them more than once!), but their customer service was exceptional — they replied promptly, were so helpful, and really went above and beyond to assist me. I truly appreciate their patience and support. I’ll definitely be ordering again — highly recommended!
Very good website
Very good website, very effient very clear . Always informed of status
Recyclable material for packaging
My order always arrives promptly but I especially like the fact that in all the orders I've made, the packaging is completely paper/card, recyclable based material.
Organic ginger was overall good quality…
Organic ginger was overall good quality . A couple of small segments had started to mould unfortunately. The roots were small but sized accurately.
Good taste and good enough.
I just love ARTICHOKES !
I just love ARTICHOKES !! And they are no where to get but from you ! You always have got them for me !! That is so awesome !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








