WholeFoodsBox Reviews 

230
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient delivery service and the exceptional packaging that reliably keeps frozen and chilled goods completely cold during transit. People also love the wide selection of healthy, organic, and hard-to-find plant-based products that taste delicious and arrive exactly as described online. However, some customers also noted frustrating issues with delayed shipping times, unhelpful delivery drivers, or packages occasionally arriving in poor condition. A few people additionally experienced missing items from their orders, incorrect products being sent, or items that failed to meet quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product variety and quality, noting an impressive selection of... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious organic produce, tasty... See more

Order

People report positive experiences with order, highlighting an easy process and quick, efficient delivery.... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(230)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best kombucha

Wow! I had this brand of kombucha in the States years ago. Im thrilled that WholeFoods is selling it in the UK.
The favor is second to none. It is raw,30 day fermentation, 2,250mg organic acids and 9 billion living cultures.
It gives you a delightful buzz when drinking. ❤️ the Gingerberry!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, efficient delivery and well packaged. Food allergens labelled well on website and all items delicious.

September 16, 2025
Unprompted review
Rated 3 out of 5 stars

The produce was great, the rest of experience wasnt.

The produce was great, but I ordered from them because they had a specific ingredient listed as in stock. It showed as available, so I expected a quick delivery. After a few days with no dispatch, I asked and was told they were waiting on new stock and would send it once it arrived. Honestly, I would have ordered from a competitor if I’d known it wasn’t actually in stock, and the delivery ended up coming later than I needed.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I have just received my 3rd order and I…

I have just received my 3rd order and I must say I’m truly pleased with it. Yes you do have to pay a bit more than at a usual shop but you would be paying the same price if you have to shop at a farm shop. I’m glad I came across their website and will definitely order again soon.

September 9, 2025
Unprompted review
Rated 4 out of 5 stars

Really good

Really good - would have liked website to be more clear about delivery days

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 packs of 6 Icelandic water

I ordered 2 packs of 6 Icelandic water, thought they came in normal cases? They came individually wrapped (waste of packaging material), time consuming to unwrap it all, left with all the plastic bubble wrap to discard then and 1 bottle was missing!

not a great 1st experience wholefoods - I should at least get what paid you for.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, arrived quickly after placing my order - and I’ve been on repeat since then!!Happy to be a regular customer.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

A great find

Good service - fast delivery - and a really broad range of health/wellbeing-orientated products. I've tried all sorts of new things and so far haven't been disappointed once. I can thoroughly recommend.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

No customer service. Disappointing 😡

Received order and most items are okay. However some of the ‘fresh’ fruit ordered was mouldy.
I contacted Wholefoodsbox via several methods but had no acknowledgment or reply from anyone.
Terrible customer service. It’s a shame because I would love to continue supporting local small businesses but they have let themselves down with a complete lack of care and communication.
Will not be using again. Disappointing 😡

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great to support a family business

I was searching for Good phats oil
and while i also found it on Amazon for a quiid or so cheaper
I wanted to buy from Wholefoodsbox

if we don't support guys like this we will lose the chance to
great communication
delivered as expected
happy customer - i will be back!

August 2, 2025
Unprompted review

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