Akela Pet Foods Ltd Reviews 3,296

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the dog food, noting its human-grade ingredients and positive effects on their pets' health, including shiny coats, bright eyes, and improved digestion. The delivery service is frequently highlighted as speedy, reliable, and often arriving earlier than expected, making the ordering process convenient and hassle-free. Reviewers also appreciate the helpful and friendly staff, and the ease of ordering online. However, some customers expressed dissatisfaction with changes to the delivery service options, specifically regarding the courier. A few people also mentioned concerns about recent recipe reformulations, particularly the inclusion of certain ingredients and increased levels of supplements without prior consultation.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the quality of the food, noting that their... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the food, noting... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting the speed and efficiency... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality dog food (human grade ingredients). Love that it's delivered straight to home, saves us the hassle of going to the shop. Deliveries are always speedy. Plus it works out cheaper than the shop!... See more

Rated 5 out of 5 stars

I've used Akela for many years , tried other dog foods but always came back , gives my dogs shiny coats , bright eyes lots of vitality everything they need to be happy and healthy. I order on line a... See more

Rated 5 out of 5 stars

I wouldn’t feed my dog anything else - she has allergies, Akela fish (allergies include poultry) is a super high quality food. She loves it ( we also add cooked veggies which she adores) we have noti... See more

Rated 5 out of 5 stars

The Akela cat kibble is brilliant the fact that bot cats and kittens can eat it is perfect, as my kitten is constantly at the cat food and refuses to eat her kitten food, so this takes a lot of the st... See more


Company details

  1. Animal Feed Store
  2. Feed Manufacturer
  3. Frozen Food Manufacturer
  4. Pet Store
  5. Pet Supply Store
  6. Vitamin and Supplements Store

Written by the company

Akela offers premium WholePrey Concept 80:20 Grain-Free foods, proudly made in Britain. Our dry food is made in the UK, our wet food is produced in Germany to the same high standards, and our raw range is supplied under our sister brand, NutriWolds. Vet-approved and trusted by breeders and rescue clubs, with qualified staff offering expert nutrition advice. Free next-day delivery available – see our website for details.

Akela Taste Guarantee

We're so confident that your furry friends will love Akela that we guarantee it!

We're so confident that your furry friends will love Akela that we guarantee it!
All Akela food is covered under our Taste Guarantee for 30 days from the date of purchase. Opened foods (limited to one per customer) or sealed foods (no limit) can be returned to us at your expense. Here are the terms: 1. You need to notify us by e-mail within 30 days of purchase that you wish to make a claim and include your order number (or a copy of your receipt if you ordered via a stockist) 2. You need to send the food back to us in its original packaging at your expense 3. We will check the food, weigh it and provide a refund for the residual weight minus a 10% fee for opened foods.

Contact info

  • Unit 6 Cooil Smithy, Isle of Man Business Park,, IM2 2QA, Douglas, Isle of Man

  • wholeprey.com

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I was looking for a very good food for…

I was looking for a very good food for my new puppy and this stood out as far as kibble is concerned and the mix of meat/fish to veg and fruit. My 13 week old pup loves all the flavours and appears to be thriving on them.
I was also pleasantly surprised by the price in comparison to other frog kibble.

May 20, 2025
Rated 5 out of 5 stars

No more upset stomach

My dog constantly had an upset stomach when I fed him the standard dog foods that are available from the supermarkets. I changed to Akela Wholeprey and he's not had a problem since. His coat is shiny and he thrives on it

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great food

Great food . My dog is 7 and has been on akela since a puppy. When he goes for his annual check up at the vets they always say what good condition his coat and bones are in.

May 19, 2025
Rated 5 out of 5 stars

My dog was allergic to her few dog food…

My dog was allergic to her few dog food so I went on the 'all about dog food' website to get a better idea of what I was feeding her and honestly it was a shock. The most famous brands, even the expensive ones, were full of stuff dogs don't need and can even be detrimental. So I searched for a brand that scored well on ingredients whilst also being affordable. That's where I found Akela Wholeprey. My girl has been on this food for a few years now and her itch allergy went. She's 12 (cocker spaniel X golden retriever) and doing well. She still comes camping and long walks, sniffing and digging, swimming and lounging about :) .. the company is fast on delivery too ... Thanks Akela :)

May 18, 2025
Rated 5 out of 5 stars

Highly recommend

Never one to leave reviews but felt I had to for Akela. Ordering is quick and easy and the kibble is well packaged with a good, healthy ingredients list. It is one of the few dog foods on the market that doesn't use fillers or legumes/peas. I have a fussy toy poodle, and she eats her meals daily with the fish feast kibble. Small size is perfect, too.
Ordered some venison treats, also gone down well. Can't fault Akela, very happy to have found them.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. Customer service and delivery is second to none. My English bulldog loves the Suffolk duck kibble, as it's quality food he has no issues. Those in the know just know our nuckle heads are allergic to everything. Not the Akela kibble it's fabulous, even my tiny jack Russell steals his food 🤣 highly recommended 5*

May 13, 2025
Unprompted review

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