WholesaleBolts.comReviews 

2,065
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My father operates a small hardware store in our neighborhood, and he relied on this store to place big purchases for tools and light bulbs. We've been ordering from them for years and have never been... See more

Rated 5 out of 5 stars

Needed these Grade 8 3/4” bolts for my DIY sheet metal roller, since the commonly available versions from big box stores are not hard enough to withstand the constant compression of the nut against th... See more

Rated 5 out of 5 stars

Ordered some hex bolts for a bridge I am building across our creek. They were packaged very well, arrived early and are very high quality. Unfortunately one set were the wrong length - I had o... See more

Rated 5 out of 5 stars

Somehow the UPS tracking number was input incorrectly, so I couldn't track our package of bolts which my husband needed to complete a project before winter sets in. When I called to inquire, I was pl... See more

Company details

  1. Fastener Supplier
  2. Hardware Store

Information provided by various external sources

Wholesale Bolts is an online distributor of nuts & bolts including carriage bolts, lag bolts, galvanized bolts & more. Discount & free shipping options available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,065)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Trustworthy Company

My father operates a small hardware store in our neighborhood, and he relied on this store to place big purchases for tools and light bulbs. We've been ordering from them for years and have never been disappointed. Everything we ordered is complete and functional, and they will deliver everything to you for free because you ordered in bulk. Thank you so much for this store. We will definitely order from you again.

November 2, 2021
Unprompted review
Rated 3 out of 5 stars

Ordered 5 cartons of deck screws

Ordered 5 cartons of deck screws, they were dumped into 3 boxes and called it 5, the website states these are sold by the carton, i contacted Braden, in sales, he said if I wanted to receive the 5 individual cartons ( as ordered) the price would be $24.93 higher per carton than what the website states per carton.
I contacted another company, they said the would always ship in cartons, never dumped in a box
I was a customer with Wholesalebolts for several years, but not anymore
Update: i just received an email from Braden clarifying his intent for price change was not the price of the screws but freight. I change my review to 3 stars, because they should have shipped as ordered.
.
Rand, Thanks for the response, in this case we would have paid the extra freight for the 5 cartons (or buckets) we have to now repackage this in order ourselves. a task my guys were not happy about.

October 25, 2021
Unprompted review
WholesaleBolts.com logo

Reply from WholesaleBolts.com

I think there was a bit of a misunderstanding. Braden meant to say that had we shipped the screws in the exact cartons with FedEx, instead of shipping it consolidated into 3 boxes as it was, it would have costed us $24.93 extra to ship the order. The problem is that FedEx shipping prices jump when the box weighs more than 50 lbs. So our shipping guy shifted some weight around to stay under 50 lbs. per box.
The price per carton of screws would not have changed.
Our guys are trained to find the most efficient way to ship, and that kept us to the shipping as rated on our website. That should not effect the customer. I am sorry that in your case this was a problem.
We also usually get cartons of screws, not buckets. Lately because of availability we have been forced to get buckets, which are tougher to ship, and don't match the cartons in pcs. We end up having to repackage and adjust.
I apologize for the inconvenience.

-Rand
General Manager
WholesaleBolts.com

Rated 5 out of 5 stars

I absolutely never write reviews for…

I absolutely never write reviews for any company, restaurant etc unless the service I received is incredibly exceptional, and wholesalebolts.com is incredibly exceptional.
Great site to navigate, complete selection of anything u could need, amazing prices and super quick delivery.
Will never buy a bolt anywhere else - thanks wholesale !!

May 21, 2021
Unprompted review
Rated 4 out of 5 stars

You're surely running fantastically due…

You're surely running fantastically due to the fact I did not discover a licensed assist that had a set off response earlier than nowadays, so that you received my heart. Due to you, i will utilize your administration once more.

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Bolts were timely shipped and received. However, there was a mix up on the order and Wholesale Bolts quickly responded and shipped the correct bolts. The best customer service I've ever received.

December 1, 2020
Rated 1 out of 5 stars

Still haven’t received my order was…

Still haven’t received my order was supposed to be here 6 days agp

December 1, 2020
WholesaleBolts.com logo

Reply from WholesaleBolts.com

Sorry, it looks like there has been a delay with the shipping company. We are looking into it and will get it resolved for you ASAP.

-Rand
WholesaleBolts.com

Rated 5 out of 5 stars

Ready to go. Order arrived early and correctly

First time using WholesaleBolts.com and I am very satisfied. I needed stainless lag bolts for my railing and the company that I ordered the posts from didn't have the size I required. WholesaleBolts website was extensive and easy to use. My stainless steel bolts and washers arrived early and packed extremely well for such a dense package. I will use this company again in future.

November 20, 2020
Rated 5 out of 5 stars

Beats Home Depot

Beats Home Depot, or the local hardware store any day.
If you know what hardware you're looking for (in my case hot dipped decking bolts, etc.), this is the way to go.
Easy "on line" ordering,fair pricing and quick delivery.

November 20, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look