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Rated 1 out of 5 stars

After my previous review and asking for a refund, they took the maximum time to respond, preventing me to do the chargeback process. The response was "Order #7XXXXXws was canceled because we did not... See more

Rated 5 out of 5 stars

I was able to purchase single items which require multiples with other suppliers. The carriage costs were very reasonable too for the north of Scotland. I received a helpful phone call from sales eve... See more

Rated 5 out of 5 stars

Needed to source quite a few panels for a residential project. I found everything I needed but had some questions before buying as it was my first time using solar panels. The team was great in... See more

Company replied

Rated 5 out of 5 stars

After trying to get parts for a solar system and having delivery nightmares/missing parts, I put in a decent size order and had all my items there ready with nothing missing. Just going to use these t... See more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

WholeSolar is an online retailer of Renewable Products to the Trade and Domestic installation sectors. At prices which are market leading, WholeSolar offers your one stop shop for anything relating to reducing your energy costs through solar power.


Contact info

3.8

Great

TrustScore 4 out of 5

24 reviews

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Rated 1 out of 5 stars

Do not use this company

Do not use this company
The cant take CC payments - because Shopify has blcoked them
Want a bank transfer - You will never see the goods
Also info checks on directors shows some very serious issues with them
Also its a front company owner

August 22, 2023
Wholesolar logo

Reply from Wholesolar

Paul,

We can only apologise for your experience you had, unfortunately found our website as we were still in development, meaning that our back office payment system hadn't been uploaded yet. We have many happy customers and our delivery times are less that 4 hours from order, so your comment that our customers won't see the goods is spiteful and simply wrong.

The directors and owners of the business are a Private Equity company, with a successful track record of buying selling and growing businesses, therefore your comments are incorrect.

Kind Regards,
The Customer Service Team
WholeSolar

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