After my previous review and asking for a refund, they took the maximum time to respond, preventing me to do the chargeback process. The response was "Order #7XXXXXws was canceled because we did not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was able to purchase single items which require multiples with other suppliers. The carriage costs were very reasonable too for the north of Scotland. I received a helpful phone call from sales eve... See more
Needed to source quite a few panels for a residential project. I found everything I needed but had some questions before buying as it was my first time using solar panels. The team was great in... See more
Company replied
After trying to get parts for a solar system and having delivery nightmares/missing parts, I put in a decent size order and had all my items there ready with nothing missing. Just going to use these t... See more
Company details
Written by the company
WholeSolar is an online retailer of Renewable Products to the Trade and Domestic installation sectors. At prices which are market leading, WholeSolar offers your one stop shop for anything relating to reducing your energy costs through solar power.
Contact info
36 Park Row , LS1 5HN, Leeds, United Kingdom
- hello@wholesolar.co.uk
- wholesolar.co.uk
Great service from beginning to end at…
Great service from beginning to end at a very good price. Highly recommend this company !!
September 5, 2023
Unprompted review
Do not use this company
Do not use this company
The cant take CC payments - because Shopify has blcoked them
Want a bank transfer - You will never see the goods
Also info checks on directors shows some very serious issues with them
Also its a front company owner
August 22, 2023
Reply from Wholesolar
Paul,
We can only apologise for your experience you had, unfortunately found our website as we were still in development, meaning that our back office payment system hadn't been uploaded yet. We have many happy customers and our delivery times are less that 4 hours from order, so your comment that our customers won't see the goods is spiteful and simply wrong.
The directors and owners of the business are a Private Equity company, with a successful track record of buying selling and growing businesses, therefore your comments are incorrect.
Kind Regards,
The Customer Service Team
WholeSolar
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.